Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Carrollton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
404 reviews
5 stars
342
4 stars
14
3 stars4
2 stars5
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Tyriq and other staff members received high praise for their helpfulness, patience, and professionalism, with many customers expressing satisfaction with their assistance.
Negative Experiences
Several customers reported poor service, including rudeness from staff and mishandling of account issues, leading to frustration and dissatisfaction.
Store Management
There were complaints about the store's management and operational practices, including locked doors during business hours and staff appearing disinterested in assisting customers.
Knowledge and Efficiency
While many employees were noted for their knowledge and efficiency, some customers experienced a lack of expertise from certain staff members, leading to confusion and unresolved issues.
- KOKilbel OrellanaJan 3, 20265.0Tyriq was a great help in understanding my billing cycle. He also assisted in working the Verizon app and learning how to maneuver and access the different aspects. He was such a great help even though he doesn't speak Spanish. The only thing is that they should better prepare for language barriers
- RTRavi TJan 3, 20265.0Tyriq is the best representation of Verizon we have experienced as we have been looking to switch carriers. He explained in detail the best options for us to get the offers we desired and gave us excellent service throughout the process. He was great.
- ADAlex DessotaJan 3, 20265.0Tyriq was amazing in explaining the different options we have. He gave exceptional customer service and professionalism. I would return to this store solely to work with him. Thank you again!!
- RJRobert JacklichJan 3, 20265.0Tyriq was amazing in helping me set up my new q ring. His patience and understanding was valuable especially at my age. Having someone willing to go to extra mile even when it's not about a phone. He is definitely an asset to the Verizon
- BTBecky Thomason-BlackJan 2, 20265.0Tariq worked really hard to make us happy. Through so many issues between setting things up to getting t mobile on the phone he stuck with us. I have never had better service from a phone company. His personality and customer service went over and above at every turn.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Carrollton?
The Verizon store is located at 2540 Old Denton Rd, Ste 154, Carrollton, TX 75006.
What are the store hours for the Verizon at 2540 Old Denton Rd?
The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. On November 5, 2025, it will open from 10:00 AM to 8:00 PM.
Can I pick up my wireless order at the Verizon store?
Yes, the store offers both in-store pickup and curbside pickup services for your convenience.
Which smartphone brands can I find at the Verizon Cellular Sales store?
You can shop for smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon location.
What wireless services are available at this Verizon store?
This store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and other Verizon Wireless services.
Are appointments required to visit the Verizon store at 2540 Old Denton Rd?
No, appointments are not required to visit this Verizon store, but you can call ahead to make one if you prefer.
What payment options does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa for payments.
Is there a nearby sushi restaurant I can visit before or after shopping at Verizon?
Yes, Kura Sushi and Kura Revolving Sushi Bar are nearby options where you can enjoy sushi before or after your visit to Verizon.
Where can I find Asian cuisine close to the Verizon store in Carrollton?
Nearby Asian dining options include BCD Tofu House (Korean), Too Thai Street Eats (Thai), District One Saigon Street Food (Vietnamese), and Frankseoul (Korean and coffee shop).
Are there any nearby shopping centers or stores near the Verizon at 2540 Old Denton Rd?
Yes, Carrollton Town Center shopping center and Singhari women's clothing store are nearby places to explore around your Verizon visit.