Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Carrollton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
362 reviews
5 stars
301
4 stars
14
3 stars4
2 stars5
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, patience, and helpfulness of staff members like Eric, Kyler, and Ian, highlighting their ability to explain processes clearly.
Negative Experiences
Several reviews mentioned poor service from specific employees, including rudeness and lack of assistance, leading to frustration and dissatisfaction.
Store Environment
Customers expressed concerns about the store being locked during business hours, causing inconvenience and confusion.
Sales Practices
Some reviews indicated issues with transparency in pricing and promotions, with claims of misleading information regarding trade-ins and fees.
Knowledge and Support
Employees like Ian and Eric were frequently noted for their extensive knowledge and ability to resolve complex issues, enhancing customer satisfaction.
- HTHIEU TRANNov 3, 20255.0Erik helped me get my bill back to close to what i was supposed to be paying. he help me get credit to lower my bill for loyalty.
- DHDarrell HerriageOct 27, 20255.0Kyler thanks so much for helping an old timer out don't know what I'd do thank for your help and curtisity
- LPLyric PoetryOct 22, 20255.0I had the pleasure of dealing with Eric who is extremely professional and knowledgeable on everything I asked. I was able to get upgraded with no issues. He is very patient and explains things in a way anyone would understand. I suggest you ask for Eric when dealing business here! Such a great guy!
- ECEsthefany CarrozOct 22, 20251.0Estoy demasiado molesta! Hoy alrededor de las 10:15am estuve en esta tienda y la atención fue lo peor! No tenía ganas de atenderme, no tenía ganas de ayudarme, sus respuestas eran sumamente sarcásticas y groseras, y su actitud de no querer ayudarme. Fui súper amable y hasta le extendí la mano para dejarle claro que no me importó su actitud y que tuviera un buen día y me dejó con la mano extendida. I’m too upset! Today around 10:15am I was in this store and the service was the worst! He didn’t feel like attending to me, he didn’t feel like helping me, his answers were extremely sarcastic and rude, and his attitude of not wanting to help me. I was super kind and I even reached out to him to make it clear that I didn’t care about his attitude and that he had a good day and he left me with his hand outstretched
- DSDouglas ScottOct 20, 20255.0Mr. Tyriq’s patience, professionalism, friendliness, and smarts made my day today. The store’s internet was wonky today but even though he was new at the job, he somehow was able to think through the process of buying a new phone and transferring it all while having to do a lot of manually. He referred to me as “sir” and “boss.” But I think he’s Mr. Bossman Sir at the end of the day. Thanks Tyriq!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Carrollton?
The Verizon store is located at 2540 Old Denton Rd, Ste 154, Carrollton, TX 75006.
What are the store hours for the Verizon at 2540 Old Denton Rd?
The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. On November 5, 2025, it will open from 10:00 AM to 8:00 PM.
Can I pick up my wireless order at the Verizon store?
Yes, the store offers both in-store pickup and curbside pickup services for your convenience.
Which smartphone brands can I find at the Verizon Cellular Sales store?
You can shop for smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon location.
What wireless services are available at this Verizon store?
This store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and other Verizon Wireless services.
Are appointments required to visit the Verizon store at 2540 Old Denton Rd?
No, appointments are not required to visit this Verizon store, but you can call ahead to make one if you prefer.
What payment options does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa for payments.
Is there a nearby sushi restaurant I can visit before or after shopping at Verizon?
Yes, Kura Sushi and Kura Revolving Sushi Bar are nearby options where you can enjoy sushi before or after your visit to Verizon.
Where can I find Asian cuisine close to the Verizon store in Carrollton?
Nearby Asian dining options include BCD Tofu House (Korean), Too Thai Street Eats (Thai), District One Saigon Street Food (Vietnamese), and Frankseoul (Korean and coffee shop).
Are there any nearby shopping centers or stores near the Verizon at 2540 Old Denton Rd?
Yes, Carrollton Town Center shopping center and Singhari women's clothing store are nearby places to explore around your Verizon visit.