Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Carrollton, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
665 reviews
5 stars
625
4 stars
13
3 stars3
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Amit, Ali, and Rayan.
Efficiency
Customers appreciated the quick and easy service, with many noting fast transitions and minimal wait times.
Knowledgeability
Staff members were frequently described as knowledgeable about products and services, helping customers make informed decisions.
Mixed Experiences
While many reviews were positive, there were also reports of poor service and mistakes made by staff, leading to frustration for some customers.
Recommendations
Numerous customers highly recommended this location for its exceptional service and support, often mentioning specific employees.
- VVviridianacollazo36082 days ago5.0Super helpful with my purchase, I actually got more than I expected for my trade, I am one happy customer.
- SGShelby Guild5 days ago5.0Great service and very helpful staff. Knowledgeable about plans, products, patient with questions and worked tirelessly to solve a plan issue. Will return to this store!
- JAJordan AndersonNov 11, 20255.0Ali was very helpful, helped us get a brand new phone with promotions. Very knowledgeable and friendly. If you come to this store please PLEASE ask for Ali
- GGGeorgeNov 11, 20255.0Very professional and friendly, solved my issue in no time flat- would recommend this Verizon store to anyone
- LAlisa aNov 3, 20252.0***BUYER BEWARE*** The customer service is amazing at this store. The employees are incredibly friendly and knowledgeable. However, lacking in transparency!!! ASK QUESTIONS & READ ALL THE FINE PRINT!!! I let them sell me a bill of goods that cost me a total of $180 for absolutely nothing in return. If it sounds too good to be true.... IT IS!!!!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Carrollton, TX?
The Verizon store is located at 1016 E Hebron Pkwy, Ste 120, Carrollton, TX 75010.
What are the store hours of Verizon in Carrollton, TX?
The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store in Carrollton offer in-store pickup services?
Yes, the Carrollton Verizon store offers in-store pickup services.
Is the Verizon store wheelchair accessible?
Yes, the Verizon store has a wheelchair accessible entrance.
What payment options are accepted at the Verizon store in Carrollton?
The Verizon store accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Verizon in Carrollton require appointments for service?
No, appointments are not required to visit the Verizon store in Carrollton.
What is a nearby place where I can get a relaxing spa treatment before or after visiting Verizon?
Serenity Nails and Day Spa is a nearby beauty salon where you can enjoy spa treatments before or after your Verizon visit.
Can I grab a meal near the Verizon store?
Yes, nearby restaurants include Palio's Pizza, Biryani Nation, and Chipotle Mexican Grill, offering a variety of dining options.
Is there a coffee shop close to the Verizon store in Carrollton?
Yes, Starbucks is nearby where you can enjoy coffee and smoothies before or after your visit.
How can I contact the Verizon store for inquiries?
You can contact the Verizon store at +1 214-731-9999 or email stores@yourwirelessinc.com.