Business Details
1016 E Hebron Pkwy, Carrollton, TX
75010, United States
Certified by Verizon • Feb 22, 2026
(214) 731-9999
Certified by Verizon • Feb 22, 2026
https://www.yourwirelessinc.com/locations/
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Carrollton, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
677 reviews
5 stars
636
4 stars
13
3 stars3
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Ali, Amit, and Rayan.
Professionalism
Several reviews highlighted the professionalism and patience of the staff, particularly in handling customer inquiries and providing detailed explanations.
Mixed Experiences
While many customers had positive experiences, some reported issues with specific employees and a lack of transparency regarding promotions and billing.
Efficiency
Customers appreciated the quick service and efficient handling of transactions, often noting minimal wait times and smooth processes.
- JSJames SivertsonFeb 13, 20265.0Amit was great to deal with! He exceeded our expectations
- KHKathleen HoweJan 28, 20265.0I am continuously amazed at the level of service we receive at Verizon stores, and today’s visit with Ali is no exception. Knowledgeable, helpful, patient…I can’t think of any other place where I come away with more relevant knowledge than I even knew I needed going in. Highly, highly recommended.
- MCMicah CooperJan 23, 20265.0Great service! Unmatched customer service as well cracked my screen and they got me all taken care of. Greatly appreciated!
- BSBrittany SwihartJan 15, 20265.0Always excellent customer service & guidance at this Verizon location…will be back for all my needs!
- ALAnna LucasJan 12, 20265.0I cannot thank Salil enough for all of his help. He was very respectful and understood all of my concerns. He helped us to lower our Monthly bill and did not steer us in the wrong direction with our new devices. He even provided his personal # for questions and concerns. Definitely a 5 star experience. Thank you
Frequently Asked Questions About Verizon
Where is the Verizon store located in Carrollton, TX?
The Verizon store is located at 1016 E Hebron Pkwy, Ste 120, Carrollton, TX 75010.
What are the store hours of Verizon in Carrollton, TX?
The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store in Carrollton offer in-store pickup services?
Yes, the Carrollton Verizon store offers in-store pickup services.
Is the Verizon store wheelchair accessible?
Yes, the Verizon store has a wheelchair accessible entrance.
What payment options are accepted at the Verizon store in Carrollton?
The Verizon store accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Verizon in Carrollton require appointments for service?
No, appointments are not required to visit the Verizon store in Carrollton.
What is a nearby place where I can get a relaxing spa treatment before or after visiting Verizon?
Serenity Nails and Day Spa is a nearby beauty salon where you can enjoy spa treatments before or after your Verizon visit.
Can I grab a meal near the Verizon store?
Yes, nearby restaurants include Palio's Pizza, Biryani Nation, and Chipotle Mexican Grill, offering a variety of dining options.
Is there a coffee shop close to the Verizon store in Carrollton?
Yes, Starbucks is nearby where you can enjoy coffee and smoothies before or after your visit.
How can I contact the Verizon store for inquiries?
You can contact the Verizon store at +1 214-731-9999 or email stores@yourwirelessinc.com.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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