Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Carrollton, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
671 reviews
5 stars
630
4 stars
13
3 stars3
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Ali and Amit, received high praise for their friendly, knowledgeable, and helpful service, often going above and beyond to assist customers.
Knowledgeability
Many reviews highlighted the employees' extensive knowledge about products, plans, and promotions, which contributed to a positive customer experience.
Mixed Experiences
While most feedback was positive, some customers reported issues with transparency and service quality, indicating a need for improvement in certain areas.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their transactions were handled smoothly and without long wait times.
- SMSharif Mohamed4 days ago1.0The worst Customer Service agent ever seen, named Ahmed. Non professional, rude, impolite and arrogant. He never solves problems. Less than 1 star deserves minus rating NOT RECOMMENDED
- LMLinda MooreDec 5, 20255.0I already completed review
- ALAmanda LunaDec 1, 20255.0Ali is amazing with customers. He knows the answer to any and every question you throw at him and didn’t sweat even when the store filled up while he was the only worker there. 10/10 on service and he isn’t even a sales representative. Extremely personable and if we have any issues or questions we are glad he is the one that is there to help.
- KDKevin DDec 1, 20255.0Ali is the best! She has extensive work experience and a friendly attitude. Six stars!
- VVviridianacollazo3608Nov 22, 20255.0Super helpful with my purchase, I actually got more than I expected for my trade, I am one happy customer.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Carrollton, TX?
The Verizon store is located at 1016 E Hebron Pkwy, Ste 120, Carrollton, TX 75010.
What are the store hours of Verizon in Carrollton, TX?
The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store in Carrollton offer in-store pickup services?
Yes, the Carrollton Verizon store offers in-store pickup services.
Is the Verizon store wheelchair accessible?
Yes, the Verizon store has a wheelchair accessible entrance.
What payment options are accepted at the Verizon store in Carrollton?
The Verizon store accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Verizon in Carrollton require appointments for service?
No, appointments are not required to visit the Verizon store in Carrollton.
What is a nearby place where I can get a relaxing spa treatment before or after visiting Verizon?
Serenity Nails and Day Spa is a nearby beauty salon where you can enjoy spa treatments before or after your Verizon visit.
Can I grab a meal near the Verizon store?
Yes, nearby restaurants include Palio's Pizza, Biryani Nation, and Chipotle Mexican Grill, offering a variety of dining options.
Is there a coffee shop close to the Verizon store in Carrollton?
Yes, Starbucks is nearby where you can enjoy coffee and smoothies before or after your visit.
How can I contact the Verizon store for inquiries?
You can contact the Verizon store at +1 214-731-9999 or email stores@yourwirelessinc.com.