Geek Squad

Reviews

• MK

  Monica king

  Jan 23, 2026
  5.0
  They were great as usual and fix the phone in less than 5 minutes thanks geek squad
• DJ

  D'Aunnah Jones

  Dec 17, 2025
  1.0
  Can’t call the store
• MC

  Moonshine John Culbertson

  May 24, 2022
  2.0
  No body does it better than Linux.
• ZL

  Zoey Ledbetter

  Oct 24, 2021
  1.0
  I went to get my EOS Canon Rebel XT looked at and the Geek Squad didn't even take the camera out of the box. My camera is flashing a error 99 code. I just wanted to know if I needed to buy a new lense or not. But I still do not have my answer. All the Geek Squad did for me was give me the wrong phone number for the Canon camera support line and tell me to go to a camera repair shop. I could have done that myself. And I thought Best Buy Geek Squad were supposed to repair devices like cameras.
• KB

  Kyle Biddlecombe

  Oct 4, 2021
  2.0
  1) You can't call your local geek squad.. Used to be able to talk to a human that worked at the store. Now when you call, you get connected to a grumpy 20 year old kid halfway across the country. (Cmon Best Buy) 2) Most of these geek squad kids are new. BRAND new. Go figure. They don't know anything about much to do computer stuff. I cant imagine trusting someone here cracking my computer open. Literally watched a kid try and sell some poor lady a graphics card for her old XPS laptop, telling her "you need more memory, mam." JESUS. 3) Professionally terrible. I understand being bad at your job, but at least be nice to your customer. Don't get mad when you can't scroll through tik tok behind the counter because you have to give bad advice to unknowing people.

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