Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
2,547 reviews
5 stars
1,443
4 stars
581
3 stars
237
2 stars
84
1 star
202
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or inattentive.
Product Availability
Customers frequently report issues with product availability, including items being out of stock or misrepresented online.
Delivery Issues
Several reviews highlight significant problems with delivery scheduling and communication, leading to customer frustration.
Store Environment
The store is generally described as clean and organized, but some customers noted a lack of staff presence on the sales floor.
Pricing Concerns
Many customers feel that prices are high and express dissatisfaction with the value of products and services.
- NWNathan Wood6 days ago1.0Terrible service. Terrible. Ordered a tv online and picked up curbside. Opened it up and realized it’s not the ROKU interface I’d thought it was. Called the store to check return policy twice and it’s impossible to get a human. They put you on hold for 30 minutes with a toll free job and never put a human on. So if you want details on a return, this location forces you drive all the way back to their location to speak with a human being.
- LYLaminé YamalNov 13, 20255.0Nestor assisted and made it easy for me to purchase the headphones I wanted, and he helped me make a Best Buy account when checking out too. Super nice
- CWCatherine WeightmanNov 7, 20254.0Great service with Geek Squad. Very informative and thourogh.
- SPScott PattersonOct 30, 20255.0This starts a horror movie for the family and me we came in an bought a new washer and dryer (Samsung) after delivery of the set , day one the dryer will not dry, exchange got another dryer ,worked 4mos not it is not drying, we had call and call set up for pickup of the washer and dryer, get another set. An start over ,THANK YOU Frida you made our nightmares turn into a wonderful day, to shop at Best Buy pictures of our new set
- APAdriana PinyanOct 30, 20251.010-29_2015 You have the rudest employees they need to spend less time off there cells phones and more time attending to customers you should be ashamed
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Burleson, TX?
You can shop for TVs, computers, appliances, cameras, and more electronics at Best Buy in Burleson, TX.
What are the operating hours of Best Buy in Burleson?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does the Burleson Best Buy offer pickup and delivery services?
Yes, Best Buy in Burleson offers curbside pickup service.
Can I get repair services at Best Buy in Burleson?
Yes, the store offers service and repair support through Geek Squad.
Does Best Buy in Burleson accept debit cards and checks for payment?
Yes, Best Buy accepts debit cards and also allows payment by check. Cash-only payments are not required.
Is in-store shopping available at Best Buy in Burleson?
Yes, in-store shopping is available along with options like in-store pickup.
Does this Best Buy location participate in electronics recycling?
Yes, the Burleson Best Buy offers electronics recycling services.
What popular nearby places can I visit before or after shopping at Best Buy?
Nearby, you can visit Buffalo Wild Wings for food and drinks or Sleep Experts Burleson if you are interested in mattresses and furniture.
Are there beauty and spa services near the Burleson Best Buy?
Yes, nearby beauty and spa services include The Style Studio, Hair by Bethany Cagle, and Legacy Salons & Day Spa among others.
What dining options are available near Best Buy in Burleson?
You can enjoy dining at Buffalo Wild Wings and Panda Express, which are nearby the Best Buy store.