Mixed experiences with customer service; some employees were praised for their helpfulness, while others were criticized for being unprofessional or unresponsive.
Product Availability
Customers noted a good variety of products and promotions, but some expressed frustration over items being out of stock or misrepresented.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding delivery schedules.
Store Conditions
Feedback indicated that the store was often crowded and some areas were disorganized or unclean.
Management Concerns
Several reviews highlighted issues with management, including inadequate staffing during busy times and unprofessional behavior from some managers.
KK
KnightTemplar001
Feb 24, 2026
1.0
Unprofessional, went to apply for credit they said it was approved, but just had issues getting item. Always some issue with this store.
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Zfighter731
Feb 22, 2026
1.0
Would not recommend just buy through Amazon. Worst experience ever with TV
JM
Jennifer Monroe
Feb 9, 2026
5.0
Very kind young gentleman helped us with our dryer purchase!
PG
Paul Greenberg
Feb 8, 2026
5.0
They went the extra mile to honor the warranty on my iPad screen cover and had the same model (which I purchased at the store in Dallas) in stock. The technician Jordan exhibited consummate professionalism and got the job done with a positive attitude, even though it was 30 min before closing time. This store is awesome!
RE
Rhonda Esquivel
Feb 2, 2026
5.0
I had a good with my bf and both my mother in-law a printer