Best Buy

4.3
4774 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2701 Pablo Kisel Blvd, Brownsville, TX
78526, United States

Hours

Reviews

4.3
4,774 reviews
5 stars
2,979
4 stars
988
3 stars
343
2 stars
155
1 star
309

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being unresponsive or unprofessional.

Product Availability

Customers noted a good selection of electronics, but there were complaints about items being out of stock or not matching online availability.

Store Conditions

Several reviews mentioned issues with store cleanliness and comfort, including complaints about the heat and disorganization in certain sections.

Geek Squad Issues

Many customers expressed dissatisfaction with Geek Squad services, citing poor communication and unresolved issues with repairs and warranties.

Checkout Experience

Customers reported long wait times at checkout, often due to limited registers open and the merging of customer service with checkout lines.
  • PM
    Patty Morales
    Nov 15, 2025
    5.0
    Not too crowded and I was able to find a close parking space.
  • CL
    Carlos Leyra
    Nov 7, 2025
    4.0
    Great offers close to black since now
  • JG
    Juan Garcia
    Oct 26, 2025
    5.0
    Always great coming here friendly employees excellent help i give this place 👍👍👍👍👍
  • JH
    Jeffery Hudgins
    Oct 25, 2025
    5.0
    They were kind of busy but found time to help me!
  • AN
    Alvin Nino
    Oct 23, 2025
    1.0
    Do not trust this company. I purchased a tv with warranty and they have been doing everything they can to not honor said warranty. I’ve been dealing with their geek squad for two weeks including an in home visit and they keep giving excuses on what the holdup is to get the replacement process going. Buyer beware!

Frequently Asked Questions About Best Buy

What services does Best Buy Brownsville offer for pickup?

Best Buy Brownsville offers in-store pickup and curbside pickup services for your convenience.

What are the opening hours of Best Buy in Brownsville, TX?

Best Buy Brownsville is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.