Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being unresponsive or unprofessional.
Product Availability
Customers noted a good selection of electronics, but there were complaints about items being out of stock or not matching online availability.
Store Conditions
Several reviews mentioned issues with store cleanliness and comfort, including complaints about the heat and disorganization in certain sections.
Geek Squad Issues
Many customers expressed dissatisfaction with Geek Squad services, citing poor communication and unresolved issues with repairs and warranties.
Checkout Experience
Customers reported long wait times at checkout, often due to limited registers open and the merging of customer service with checkout lines.
PM
Patty Morales
Nov 15, 2025
5.0
Not too crowded and I was able to find a close parking space.
CL
Carlos Leyra
Nov 7, 2025
4.0
Great offers close to black since now
JG
Juan Garcia
Oct 26, 2025
5.0
Always great coming here friendly employees excellent help i give this place 👍👍👍👍👍
JH
Jeffery Hudgins
Oct 25, 2025
5.0
They were kind of busy but found time to help me!
AN
Alvin Nino
Oct 23, 2025
1.0
Do not trust this company. I purchased a tv with warranty and they have been doing everything they can to not honor said warranty. I’ve been dealing with their geek squad for two weeks including an in home visit and they keep giving excuses on what the holdup is to get the replacement process going. Buyer beware!