Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Brenham’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
1,029 reviews
5 stars
963
4 stars
22
3 stars5
2 stars15
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being patient, knowledgeable, and helpful, particularly highlighting employees like JJ, Talor, and Reagan.
Sales Practices
Several reviews expressed concerns about misleading sales practices and unexpected charges, indicating a need for greater transparency.
Store Experience
The store layout was noted as clean and welcoming, but some customers reported long wait times and poor organization during busy periods.
Problem Resolution
Customers appreciated the staff's efforts in resolving issues, with specific mentions of employees going above and beyond to assist.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, particularly regarding customer service and billing issues.
- BSBrenda SmithOct 22, 20255.0Koen was very patient and helped me lower my bill and helped me file a claim for my phone to be fixed. I was very happy with the service!
- JSJosh StatonOct 18, 20255.0Reagan is the best at his job. I have been in this store several times. Most people are decent at customer service. But Reagan is the top player on this store. I came in with my iPad thinking my screen was broken. Told him I needed help making a claim on it. He showed me how to put it in. Once I received the replacement iPad I was having trouble working the swap of information from the old to the new. So I came into the store. Once again Reagan was at work. I told him my issue. He opened up the case and noticed that I had a second screen protector on my iPad. Pulled it off and my iPad was in perfect condition. So he told me to send back the new iPad. I did and never received my credit back from the insurance company. I had been in the hospital for surgery and such. Sent the iPad back on 9/02/2025 wasn’t able to get into the store until 10/18/2025. So I came in once again good ole Reagan was working. He took the time to call the insurance company and get my credit back. He asked me if I minded getting it credited on my Verizon account. No problem! He’s the A player at this store. Thank you Reagan. You are the best. Especially in this time. He actually knows what customer service is.
- JWJason WorkmanOct 16, 20255.0Koen Maddox helped with my phone account being locked. Customer service didnt help amd hung up on us. He continued being persistent. Solved my problem in less than an hour.
- JSJessy StephenOct 16, 20255.0Koen was very patient and helped me and my husband out with all of our questions!
- AKAnthony KingOct 8, 20255.0Koen was very Knowledgeable and solved my issue. Thanks
Frequently Asked Questions About Verizon
What products and brands does the Verizon store at 270 Highway 290 W offer?
The Verizon store offers products from brands like Verizon, Apple, Samsung, Motorola, Google, LG, HTC, Asus, including smartphones, tablets, hotspots, and connected devices.
What are the store hours for the Verizon location in Brenham, TX?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Verizon store at 270 Highway 290 W require appointments?
No, appointments are not required but customers can call to make an appointment if they prefer.
What payment options are accepted at this Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa.
Can I pick up my online order in-store at the Verizon Brenham location?
Yes, this location offers in-store pickup services for orders.
What types of services does Verizon provide at the Brenham location?
The store provides Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and other Verizon wireless services.
Where is the Verizon store located in Brenham, Texas?
It is located at 270 Highway 290 West, Brenham, TX 77833 United States.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Papa Johns Pizza, Golden Imperial (Chinese and bubble tea), Mariachi's Mexican Restaurant, Jack in the Box, Hartz Chicken Buffet, KFC, Taco Bell, and McDonald's, offering a variety of dining options close to the Verizon store.
Are there nearby pharmacies near Verizon at 270 Highway 290 W for convenient access?
Yes, Walgreens and Walmart Pharmacy are nearby, ideal for customers needing pharmacy or convenience store services.
What other nearby businesses or services can I find near the Verizon store in Brenham?
Nearby you can find a gas station and convenience store at Chevron, a tobacco shop and gift store at Smoke Shop, hair and beauty salons like Fantastic Sams and Access Tan, and health services including DaVita Brenham Dialysis and CHI St. Joseph Health Primary Care Brenham.