Verizon

4.5
337 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Boerne’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1430 S Main St, Boerne, TX
78006, United States

Hours

Reviews

4.5
336 reviews
5 stars
284
4 stars
10
3 stars
3
2 stars
5
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and patience of staff members like Cameron, Saisha, and Garrett, highlighting their ability to resolve issues and provide thorough assistance.

Mixed Experiences

While some customers had outstanding experiences, others reported poor service, particularly from certain employees, leading to frustration and dissatisfaction.

Billing Issues

Several reviews mentioned unexpected increases in monthly bills and confusion regarding promotions, indicating a need for clearer communication about pricing.

Store Environment

The store generally received positive remarks for its welcoming atmosphere, though some customers noted issues with staff professionalism and knowledge.
  • DB
    Danny Buck
    6 days ago
    5.0
    I moved my cellular business from another provider and Garrett navigated through a very complex setup to get my business account open. He is a real pro and I highly recommend him. His follow up and communication are outstanding.
  • EC
    Emilio Cruz
    Dec 18, 2025
    5.0
    Joseph helped me pay off my old phones due balance and got me into a Iphone 17 pro max! Very helpful
  • LK
    Lorie Kolacny
    Dec 14, 2025
    5.0
    Joseph and Xavier in the Boerne store are true miracle workers!!! I cannot say enough about their 5 star service. I brought in my mom’s phone that was in distress with constant pop ups and they not only diagnosed and corrected the problem, but they also walked me through how to prevent it from happening in the future. Thank you so much for saving me more frustration and anxiety over her phone.
  • SS
    Sean
    Nov 18, 2025
    5.0
    Trent was phenomenal, with great customer service, and a handsome smile. I highly recommend the store.
  • JC
    Jared (Chico)
    Oct 26, 2025
    1.0
    Verizon sucks ! Cricket and AT&T are way better for real!!!! Better home internet and service

Frequently Asked Questions About Verizon

What brands of smartphones are available at Verizon in Boerne?

Verizon in Boerne offers smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus.

What are the store hours for Verizon at 1430 S Main St in Boerne?

The Verizon store is open Monday through Saturday from 9 AM to 8 PM, and on Sunday from 11 AM to 6 PM. It has special holiday hours on November 5, 2025, opening from 10 AM to 8 PM.