Cricket Wireless Authorized Retailer

Reviews

• VC

  Veronica Curtis

  Jan 6, 2026
  5.0
  I had an outstanding experience at the Cricket Wireless store in Boerne, Texas, thanks to Armando! As the owner/operator of Creekside Cleaning Services, it’s absolutely crucial for me to receive voicemails. After struggling with voicemail issues and receiving no help from customer service, I walked into the store feeling stressed. Armando was incredibly kind and professional. He listened to my concerns, validated my frustration, and worked diligently to resolve the issue. He even helped me reset my voicemail PIN and ensured everything was working perfectly. His exceptional customer service truly took the stress off my shoulders. I can’t thank Armando enough for his outstanding help and professionalism!
• ST

  Steve Turner

  Nov 21, 2025
  1.0
  I was waiting for the store to open when Armando, cricket employee, come stomping his feet and showing extreme dislike for having to work. Once he opened the store about 10mins after posted opening time he violently kicked the door open and angrily waved all 3 of us who were patiently waiting outside to come in. This young man's customer service skills are poor to non existent to say the least. When I asked to speak to his manager he said there wasn't a manager but called his boss from the back of the store and began talking shit about me and my friend who asked to speak to his boss. Then I was charged a $25 activation fee when I did all the work on his iPad for him. This dude literally did NOTHING.
• BG

  Brenda Galvan

  Nov 17, 2025
  5.0
  Awesome
• CD

  Carolyn Denny

  Jan 27, 2024
  5.0
  Alexis was very helpful, walking us through all the steps to get set up. The customer service and value are hard to beat. Thank you, Boerne Cricket!
• TH

  Tom Hawkins

  Aug 7, 2020
  5.0
  Came in for a SD card for more storage. Staff was helpful