Business Details
2503 S Gregg St, Big Spring, TX
79720, United States
Certified by Verizon • Mar 01, 2026
(432) 264-1578
Certified by Verizon • Mar 01, 2026
https://www.russellcellular.com/store-locations/big-spring-tx
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2503 S. Gregg St in Big Spring, TX 79720
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.2
225 reviews
5 stars
166
4 stars
12
3 stars
10
2 stars
6
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting the service provided by employees like Nesto, Eddie, and Katherine.
Inconsistency
Several reviews noted inconsistent service experiences, with some customers reporting excellent service while others faced long waits and unhelpful staff.
Billing Issues
Multiple customers expressed frustration over billing practices, including unexpected charges and lack of clarity regarding fees.
Store Management
There were complaints about poor management and staffing levels, leading to long wait times and inadequate service during busy periods.
- LFLinda FosterFeb 9, 20265.0Was an ok experience. Really quick! Got an upgrade
- JBJeff ButlerFeb 3, 20265.0Staff was very helpful with my new phone purchase. I appreciate the patience as my phone transfered over from old to new, as that can be time consuming. Thank you again, I appreciate it.
- MDManuel Antonio Gonzalez DelerJan 9, 20265.0Muy buena atención
- KBK BillDec 20, 20251.0This company rips folks off. Overbilling and treating people like they dont matter. Billed over $1000 for one month! Only 2 lines and absolutely no explanation given as to why I had to pay the equivalent of 5 months worth of bills in one month. May as well be a company of scammers
- GWGeorge WalkerDec 15, 20255.0Great service
Frequently Asked Questions About Verizon
What is the address of the Verizon store operated by Russell Cellular in Big Spring, TX?
The Verizon store is located at 2503 S Gregg St, Ste B, Big Spring, TX 79720.
What are the operating hours for Russell Cellular's Verizon store in Big Spring?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Which mobile phone brands does Russell Cellular's Verizon store offer?
They offer Verizon, Samsung, Google, Apple, Motorola, and LG brands.
What types of products can I purchase at the Russell Cellular Verizon store?
You can purchase cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid products.
Does the Verizon store offer in-store pickup services?
Yes, Russell Cellular offers in-store pickup services for your convenience.
Which payment options are accepted at the Verizon store at 2503 S Gregg St?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is the Russell Cellular Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Are appointments required to visit the Verizon store at Russell Cellular in Big Spring?
No, appointments are not required to visit the store.
What nearby dining options are available close to the Verizon store?
Nearby dining options include Hibachi Express (Japanese and sushi restaurant), Wingstop (chicken wings restaurant), Furr's (American restaurant), Papa John's Pizza, Pizza Hut, McDonald's, Dickey's Barbecue Pit, and Papa Georgio's Pizza, perfect for a meal before or after your visit.
Are there other mobile phone stores near the Russell Cellular Verizon store in Big Spring?
Yes, nearby mobile phone stores include another Verizon store, two AT&T stores, RadioShack, and Cellular Sales, giving you multiple options for wireless services.
What nearby businesses can customers visit for personal care or fitness near the Verizon store?
Nearby personal care and fitness options include Great Clips (hair salon), VIP Nails and Spa (nail salon and waxing), and Anytime Fitness (gym).
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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