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Cricket customer service was great even though she was a bit under the weather. Did her job got us taken care of and was very courteous.
PF
Pete Ferrer
Jun 17, 2025
3.0
Customer service is slow , often doesn't have enough people working. If it's busy you just have to sit and wait.
JG
joseph garza
Jun 26, 2024
1.0
I went in to make a payment last week and one of the employees with short blond hair that “was helping me” took off for lunch in the middle of everything. Not letting me know anything or even acknowledging me as a customer. It was very rude. Where I work we serve our customers to their needs and expectations even if we need to go to lunch we make sure our customers are taken care of before anything. Very unprofessional Cricket!
PJ
Pamela Jones
Oct 29, 2023
5.0
Very helpful and knowledgeable
VV
Vault_1105
May 30, 2021
1.0
Crickett wants to play politics with the mask by mandating it after the governor says we dont have to wear it... i wont bother doing business with them anymore. I will take my money somewhere else.