Cricket Wireless Authorized Retailer

Reviews

• TW

  Thomas Wiman

  Dec 2, 2025
  1.0
  Store is closed
• DM

  Desiree Mendoza

  Nov 24, 2025
  1.0
  From the moment I walked into the door.. Samsung (the name the employee told me) ( (she had dark hazel eyes, black hair and culture of an Indian-American woman ) was completely hateful and horrible to me the moment I walked into the door. She was on FaceTime then told me “I’m not talking to them so what does it matter” and told me “call *611 I can’t help you.” in the rudest way because she didn’t want to help me. She told me she is in sales and doesn’t care about her customer service but little does she know learning how to speak to people is apart of sales. If she would have delivered her message in a more kindful way then being hateful I wouldn’t have been upset. I have NEVER in my 15 years of having a phone had someone tell me “Call 611 because I can’t help you, you figure it out” She told me “i don’t know how online works” how does an employee of the company not know nothing about the online website? It’s either poor training or she doesn’t care. I will be calling HR on this location and also on her. I will speak to whoever I need to make sure this company knows exactly what kind of employees are in the Bedford area and how customer service isn’t a priority
• JA

  Jorge Aguero

  Nov 22, 2025
  1.0
  That idian women screwed me over she didn't give me a receipt when I got home 1 day passed I wondered why she didn't give me a receipt and she charged my bread pay account a blue tooth jbl speaker that I never got and I paid $70 for a $25 activation fee so she charge me one on the bread pay account and one in my debit card told me because of taxes and fees was the reason it was $70. Be sure you get a receipt from this place and check what you where charged for!!.it happened 11/20/2025.around 1-2 pm

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