Verizon

3.8
753 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Beaumont for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
4125 Dowlen Rd, Beaumont, TX
77706, United States

Hours

Reviews

3.7
534 reviews
5 stars
263
4 stars
87
3 stars
50
2 stars
29
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were described as rude or unhelpful.

Billing Issues

Numerous complaints about billing errors and misleading information regarding plans and promotions.

Wait Times

Customers frequently reported long wait times, with some waiting over an hour without being helped.

Product Knowledge

While some staff were noted for their knowledge and assistance, others were criticized for not providing adequate information about products.
  • RG
    Robert Gonzales
    Dec 5, 2025
    5.0
    ron was big help thank you bro got a new phone for my daughter and a cheaper bill
  • RW
    Rob Wolcoff
    Nov 22, 2025
    3.0
    It was ok
  • AS
    Andreas Stasinopoulos
    Nov 21, 2025
    5.0
    I came in with a lot of problems with my phone. Passwords the phone was acting up. I was fed up about to switch. I went in the store and a lady name Lindsey got my phone ,fixed it,helped me with my password.. I have been multiple times and no one could fix it. She did it in no time. I'm very impressed. My experience was excellent. She was very nice, she explained everything where I could understand. . Too me she did and helped the best then any other worker. She has my familys business. We won't talk to anyone else ever again unless she ,( Lindsey ) is there
  • JJ
    Jimmy
    Nov 3, 2025
    5.0
    SAM WAS GREAT HELPED ME WITH MY BILL AND PHONE!
  • GH
    Greg Haight
    Oct 25, 2025
    1.0
    My wife and I just started a new contract 4 weeks ago and got 2 new phones, since then we haven't had service 6 different days. Very unhappy and wanting Verizon to compensate us for this. The only way I'm able to write this review is by using our daughter's AT&T internet router it's working the Verizon box isn't plus no data on our phones.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Beaumont, TX?

The Verizon store in Beaumont is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store located in Beaumont?

The Verizon store is located at 4125 Dowlen Rd, Beaumont, TX 77706.