Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Beaumont for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
533 reviews
5 stars
262
4 stars
87
3 stars
50
2 stars
29
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness and lack of assistance.
Billing Issues
Numerous reviews highlighted problems with billing, including unexpected charges and miscommunication about plans.
Wait Times
Customers frequently mentioned long wait times, often exceeding initial estimates, leading to frustration.
Knowledgeable Staff
Some employees received praise for their helpfulness and knowledge, particularly in resolving issues.
Overall Dissatisfaction
A significant number of reviews expressed overall dissatisfaction with the service and products, leading to customers considering switching providers.
- RWRob Wolcoff2 days ago3.0It was ok
- ASAndreas Stasinopoulos3 days ago5.0I came in with a lot of problems with my phone. Passwords the phone was acting up. I was fed up about to switch. I went in the store and a lady name Lindsey got my phone ,fixed it,helped me with my password.. I have been multiple times and no one could fix it. She did it in no time. I'm very impressed. My experience was excellent. She was very nice, she explained everything where I could understand. . Too me she did and helped the best then any other worker. She has my familys business. We won't talk to anyone else ever again unless she ,( Lindsey ) is there
- JJJimmyNov 3, 20255.0SAM WAS GREAT HELPED ME WITH MY BILL AND PHONE!
- GHGreg HaightOct 25, 20251.0My wife and I just started a new contract 4 weeks ago and got 2 new phones, since then we haven't had service 6 different days. Very unhappy and wanting Verizon to compensate us for this. The only way I'm able to write this review is by using our daughter's AT&T internet router it's working the Verizon box isn't plus no data on our phones.
- KRKellie RicksAug 21, 20251.0Absolutely the worst customer service. You are told you are eligible for a promotion and sign a document stating you are receiving g a promotion, then after the 30 days they attach the charges back on your account stating you actually were not eligible. This store is scamming so many people. They are liars, the manager backs them and will do nothing for the customers. When I went into the store yesterday there were others complaining of the same thing. Being misled…. Lied to!! All of my lines will be moved from Verizon and I will never use their services again. The tall, thin, older Hispanic gentleman wearing red tennis shoes will lie to make a sale. DO NOT TRUST ANY OF THESE PEOPLE AT THIS LOCATION!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Beaumont, TX?
The Verizon store in Beaumont is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Beaumont?
The Verizon store is located at 4125 Dowlen Rd, Beaumont, TX 77706.
Which smartphone brands are available at the Verizon Beaumont store?
The store offers the latest 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the available pickup and delivery options at the Verizon Beaumont store?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Can I schedule an appointment at the Verizon Beaumont store?
Yes, you can schedule your in-store appointment either online through their website or via the My Verizon app.
What services does the Verizon Beaumont store provide?
The store offers mobile plans, wireless Internet plans, and voice plans suitable for personal and business needs.
Does the Verizon Beaumont store accept different payment methods?
Yes, the store accepts checks, debit cards, and mobile NFC payments; cash-only is not required.
Are there nearby places I can visit before or after shopping at Verizon Beaumont?
Nearby places include uBreakiFix for phone repairs, dressbarn for fashion shopping, and Park Avenue Cleaners for dry cleaning services.
Is there a place nearby Verizon Beaumont to enjoy a meal or a snack?
Yes, nearby dining options include Schlotzsky's for sandwiches, Panera Bread café, Baskin-Robbins for ice cream, and Novrozsky's Hamburgers.
What nearby businesses can assist with other electronic or mobile phone needs?
Nearby electronics and mobile phone stores include Metro by T-Mobile, T-Mobile for Business, and Batteries Plus Bulbs.