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Brand Certified

Verizon

3.8
(754 reviews)

Business Details

4125 Dowlen Rd, Beaumont, TX
77706, United States
(409) 895-0844

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Beaumont for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
4125 Dowlen Rd, Beaumont, TX
77706, United States

Hours

Reviews

3.8
754 reviews
5 stars
413
4 stars
98
3 stars
58
2 stars
44
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for being rude or unhelpful.

Billing Issues

Numerous complaints about billing errors, unexpected charges, and lack of transparency regarding promotions and plans.

Wait Times

Customers frequently reported long wait times, with some waiting over an hour without being helped.

Product Knowledge

Some staff members were noted for their product knowledge and ability to assist customers effectively, while others were seen as unhelpful.
  • MW
    Michael Webb
    Jan 29, 2026
    1.0
    When my wife and I tried to pick up her phone and a couple accessories, we were greeted by someone who looked like a corporate observer or regional manager and brought to a sales rep to complete our online purchase. Sales rep promptly brought us the phone and screen protector, then asked if we were ready to install the protector and checkout. She asked for another minute to find a case, so the rep hands us the bag with the phone and screen protector and tells us to take our time because he needed to step in the back for a few seconds and he'd be right back. We found the case and then had to wait another 20 minutes before finding the corporate guy who disappeared in the back to look for the rep for another 5. He finally comes out and does the transaction himself.
  • GR
    Gaven Reynolds
    Jan 27, 2026
    5.0
    Angie helped me pay my bill and was super awesome and nice throughout the process! 10/10
  • RG
    Robert Gonzales
    Dec 5, 2025
    5.0
    ron was big help thank you bro got a new phone for my daughter and a cheaper bill
  • RW
    Rob Wolcoff
    Nov 22, 2025
    3.0
    It was ok
  • AS
    Andreas Stasinopoulos
    Nov 21, 2025
    5.0
    I came in with a lot of problems with my phone. Passwords the phone was acting up. I was fed up about to switch. I went in the store and a lady name Lindsey got my phone ,fixed it,helped me with my password.. I have been multiple times and no one could fix it. She did it in no time. I'm very impressed. My experience was excellent. She was very nice, she explained everything where I could understand. . Too me she did and helped the best then any other worker. She has my familys business. We won't talk to anyone else ever again unless she ,( Lindsey ) is there

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Beaumont, TX?

The Verizon store in Beaumont is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store located in Beaumont?

The Verizon store is located at 4125 Dowlen Rd, Beaumont, TX 77706.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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