Best Buy

4.2
2988 reviews
Best Buy Logo

About

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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
5885 Eastex Fwy, Beaumont, TX
77706, United States

Hours

Reviews

4.2
2,988 reviews
5 stars
1,661
4 stars
729
3 stars
286
2 stars
107
1 star
205

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being dismissive and lacking product knowledge.

Product Availability

Customers expressed frustration with inventory issues, including items being out of stock or mispriced, leading to dissatisfaction.

Store Cleanliness

The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.

Geek Squad Experience

Experiences with Geek Squad are inconsistent, with some customers reporting helpful service while others faced significant delays and unhelpful responses.

Checkout Process

Customers reported long wait times at checkout due to understaffing, with some expressing frustration over the lack of available cashiers.
  • TC
    Tim Chapa
    3 days ago
    4.0
    Very nice staff they were just shortstaffed so it took longer than usual to check out, but their staff did the best they could under the circumstances
  • DG
    Dylan Guzman
    5 days ago
    4.0
    Ever since RadioShack went to that big circuit board in the sky, I’ve been wandering the retail desert like a lost USB cable—until I found Best Buy. Walking through those automatic doors feels like entering Valhalla for geeks. The smell of fresh electronics? Pure oxygen for my soul. Rows of laptops gleaming like futuristic sports cars, TVs so big they make my living room look like a broom closet, and aisles of cables that whisper, “You need me, even if you don’t know why.” It’s not just a store—it’s a sanctuary. I could spend hours comparing graphics cards I’ll never afford, stroking keyboards like they’re rare artifacts, and pretending I know the difference between HDMI 2.1 and 2.0 (I do, but I like to brag). And the staff? My people. They speak fluent nerd. You ask about refresh rates, and they don’t blink—they launch into a TED Talk. It’s beautiful. The only downside? I walk in for a $10 charger and leave with a $1,200 gaming monitor and a sense of purpose. Best Buy isn’t just a store—it’s the last stronghold of tech dreams in Beaumont. Long live the Geek Squad. Long live the endless aisles of gadgets. Long live my maxed-out credit card.
  • ET
    Emily Tyson
    Nov 5, 2025
    5.0
    Sam was a huge help! He answered all our questions and was very knowledgeable.
  • KF
    KillerMaster Free
    Oct 31, 2025
    5.0
    Excelente 👌 servicio y un ambiente tranquilo te brindan ayuda ante cual quier duda que tengas sobre tu compra
  • JJ
    James Eller Jr
    Oct 24, 2025
    1.0
    I am completely done with paying off my debt there and hopefully never will need to go back for anything. Nothing against this store its just the way the company gets you on high cost, hidden charges, etc. Example paid off a balance in full, then went and charged more for Christmas. Got a promotion deal, and when I paid down ahead of my payments this second time down to about $800 left, I got a new statement showing $1,200 owed. Says the promotion wore off on one of the big buys. Paid it down again to $900, then it jumped again to $1,100. Went in today and paid the last of the balance I had it paid down to about $827 and they had a new total of $947. I've requested multiple times that statements be sent to my home so I can look at what was going on. Still waiting. Now since I paid it off I want to see everything so I'm waiting again on statements. 10-14 days the computer stated so we'll see. I've requested basically one year of transactions which it should only show interest and payments made with nothing else bought.

Frequently Asked Questions About Best Buy

What types of products can I shop for at Best Buy in Beaumont?

At Best Buy Beaumont, you can shop for TVs, computers, appliances, cameras, and other electronics.

What are the store hours for Best Buy Beaumont?

Best Buy Beaumont is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM local time.