Overall, customer service experiences were mixed; while many employees were praised for their helpfulness and knowledge, some customers reported rude interactions and dismissive behavior from certain staff members.
Store Cleanliness
Customers consistently noted that the store was clean and well-maintained, including the restrooms.
Product Availability
There were complaints about inventory issues, with some customers finding items listed as in stock online but unavailable in-store.
Checkout Experience
Several reviews highlighted long wait times at checkout due to understaffing, with only one cashier available during busy periods.
Geek Squad Service
Experiences with Geek Squad were varied; while some customers had positive interactions, others reported poor service and miscommunication regarding appointments.
TV
Tim “Spenok” V
2 days ago
4.0
Clean, good customer service, easy enough to find what I needed.
You know what you're getting when you walk in.
MR
Meagan Rickert
Jan 1, 2026
3.0
Went to go pick up a TV that my son ordered online that he me and my husband for Christmas and when my husband and I got there to get the tv, it wasnt ready so we had to wait a half hour to 45 minutes just for them to go get it out of the warehouse. Then when they brought the TV up the TV didnt match the order number so we had to wait another 15 to 20 minutes just for them to fix the problem in their system. We had to wait bout an hour to a little over an hour just to get the TV when it should have been ready to go. I gave them a 3 because even though we had to wait the staff members were very nice and understanding through the whole situation. Its just sad that you have good staff but how its run is messed up. They need some work on that.
DF
Denise Freelong
Dec 31, 2025
5.0
This is such great store!
Went bought a small portable speaker - they gave me, a 10.00 gift card, awesome Christmas gift. They have very polite, professional employees, clean store and restrooms. My go to place for electronics.
JC
James C.
Dec 23, 2025
5.0
Great service. Was in and out of there in no time. Very pleased with the employee that helped me find what I was looking for and had no problem answering any questions that I had asked.
EG
Eliseo Guzman
Dec 20, 2025
5.0
Bradley was very helpful. I was wanted to buy a speaker but the one that I wanted was only in Port Author but he helped me set up a pick-up for it. The rest of the staff was also kind, and always asking if I needed any help while I walked around the store.
What types of products can I shop for at Best Buy in Beaumont?
At Best Buy Beaumont, you can shop for TVs, computers, appliances, cameras, and other electronics.
What are the store hours for Best Buy Beaumont?
Best Buy Beaumont is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM local time.
Does Best Buy Beaumont offer repair services?
Yes, Best Buy Beaumont provides service and repair support for electronics.
Can I pick up my online order at Best Buy Beaumont?
Yes, Best Buy Beaumont offers same day in-store pickup for your online orders.
Does Best Buy Beaumont accept debit card payments?
Yes, Best Buy Beaumont accepts debit card payments and does not require cash only transactions.
Is curbside pickup available at Best Buy Beaumont?
Currently, Best Buy Beaumont does not offer curbside pickup services.
How can I contact Best Buy Beaumont for inquiries?
You can contact Best Buy Beaumont by calling their main phone number at +1 409-896-2275.
Are there any nearby electronics stores around Best Buy Beaumont?
Yes, near Best Buy Beaumont, there is also a Geek Squad location and a Sprint Store where you can find additional electronics and mobile phone services.
What nearby dining options are available close to Best Buy Beaumont?
Nearby dining options include La Cantina Mexican Grill, Steak 'n Shake, Wendy's, IHOP, and McDonald's for a variety of meals before or after your visit.
What other retail stores are located near Best Buy Beaumont?
Nearby retail stores include Burlington for clothing and department store shopping, Party City for party supplies, and Justice which is a children's clothing store.