Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Bastrop’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
574 reviews
5 stars
493
4 stars
17
3 stars
12
2 stars7
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness and professionalism, while others were criticized for being rude and unhelpful.
Sales Experience
Several customers reported positive experiences with knowledgeable staff who helped them find the right products, while others felt pressured or misled during the sales process.
Store Environment
Feedback indicated issues with cleanliness and organization in the store, with some customers noting unpleasant odors.
Technical Support
Some customers had positive experiences with staff assisting them in setting up devices and troubleshooting issues, while others faced difficulties and felt unsupported.
Product Knowledge
While some employees demonstrated excellent product knowledge, others were criticized for providing incorrect information or being dismissive.
- DMDavid McMahan4 days ago1.0No help
- PCPete CapetilloNov 10, 20255.0Hi my name is Pete and I just want to let everybody knows that I had a great experience going into the store, all personal they're very kind and very helpful I will highly recommend to stop by.
- RRRussell ReevesOct 24, 20255.0Jordan Gum helped me transfer into my new phone today that I received from asurion. He was respectful knowledgeable and extremely professional. I recommend anyone to ask for him the next time you visit the Verizon location in Bastrop.
- MLMary Lou LoehrOct 23, 20251.0The young men there could have cared less if they sold anything. Totally useless. I walked in ready drop $2000 on a trade up from what I currently have and might have well been talking to a toddler. VERY disappointed. Temple VERIZON will ALWAYS be my go to store.
- DBDonna BeckersonSep 15, 20254.0Great experience, long time customer and I received many discounts to add a 3rd line. Happy
Frequently Asked Questions About Verizon
What services does the Verizon store at 490 W State Highway 71 in Bastrop offer?
The Verizon store provides wireless device sales, upgrades for Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola phones, Verizon plans, wireless accessories, and exclusive Verizon services.
What are the operating hours of the Verizon store in Bastrop?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my wireless device order in-store or curbside at this Verizon location?
Yes, the store offers both in-store pickup and curbside pickup options.
Does the Verizon store in Bastrop require appointments for visits?
No, appointments are not required to visit the store, though you can call to make one if preferred.
What payment methods are accepted at this Verizon store?
They accept American Express, Discover, Mastercard, and Visa credit cards for payment.
What brands of smartphones and devices can I shop for at this Verizon store?
You can shop for devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
What nearby stores can I visit before or after shopping at Verizon on Highway 71?
Nearby stores include Payless ShoeSource for shoes and accessories, GameStop for video games and toys, and Aaron's Inc. for furniture and rentals.
Are there dining options close to the Verizon store on W State Highway 71?
Yes, you can find Schlotzsky's sandwich shop, Cinnabon at Schlotzsky's, Papa John's Pizza, Little Caesars, and other fast food restaurants nearby.
What other mobile phone stores are located near the Verizon store in Bastrop?
Nearby mobile phone stores include T-Mobile, Boost Mobile, Total Wireless, and AT&T retail locations.
How can nearby services and shops enhance my visit to the Verizon store?
You can combine your visit with errands at The UPS Store for shipping needs, Shred Nations for document shredding, or relax afterward with a haircut at Sport Clips Haircuts or a beauty treatment at Lash Goddess.