Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Bastrop’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Bastrop connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Many customers praised the helpfulness and patience of staff members like Alonso, Joseph, and Jeff, while others reported negative experiences with rudeness and unprofessional behavior from certain employees.
Store Environment
Several reviews mentioned issues with the store's cleanliness and atmosphere, including unpleasant odors and long wait times.
Sales Practices
Some customers expressed dissatisfaction with the sales tactics, feeling pressured or misled about promotions and pricing, while others appreciated the honest and straightforward approach of certain representatives.
Technical Support
Customers had mixed experiences with technical support, with some receiving excellent assistance in setting up devices, while others faced challenges and unresolved issues.
NK
Nathan Knauer
3 days ago
5.0
What a wonderful store with an outstanding team.
I stopped in while visiting from out of town to explore upgrading my phone and adding an additional line. The service I received exceeded my expectations.
Lawrence took the time to thoroughly answer all my questions, offered several excellent recommendations, and worked to secure the best deals available. Throughout the entire process, he made sure I felt informed and in control of the decisions.
He even saved me an extra trip by ensuring I had all the accessories I needed for my new devices before I left. Lawrence truly embodies the Lone Star State’s motto of friendship. I walked away not only with the service I needed from Verizon, but feeling like I had made a new friend.
Cheers, Verizon!
JK
Jim Knox
Feb 19, 2026
5.0
I go in for bill pay to the verizons so I dont have to mess with the online stuff. I went in to this locations and was helped by Lawrence who made sure I was taken care of. I appreciate it and thanks again for the help from an old man.
SB
Stephanie Braddock
Feb 19, 2026
5.0
I went in to upgrade my iPhone and Lawrence helped me look at options with my plan. I have a really old plan that I didn’t want to change and he showed me the options I had on upgrading to the new iPhone air. The whole staff is wonderful.
JL
JB Linder
Feb 19, 2026
5.0
Great store, Lawrence Fontana helped us out in a big way. One of our smartphones looked like it caught a virus like, permanent damqge. Within a minute or 2, he researched it and found it was an accidental combo button press. i could never have figured it out. then we easily covered tiny details about current plans and slight upgrades for 2026 -- great folks!
JS
Jaqueline Rodriguez Saucedo
Feb 15, 2026
1.0
I had a very disappointing experience at the Verizon store. I came in with my family of six to set up two lines. When we arrived, the store was locked and we had to wait outside until someone opened the door.
Once we went inside, one of the employees asked if six people had just come in for two lines. I confirmed, and he then made a joke about pronouncing my name, which I found very unprofessional and unnecessary.
After explaining the line options, he told me that if I wanted to get a line, I would have to pay the full amount in cash. However, when I got home and checked, I saw that debit card payments were accepted, so the information he gave me was incorrect.
Overall, the service was unprofessional and not welcoming. I did not feel respected as a customer, and I hope management works on improving customer service at this location
What services does the Verizon store at 490 W State Highway 71 in Bastrop offer?
The Verizon store provides wireless device sales, upgrades for Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola phones, Verizon plans, wireless accessories, and exclusive Verizon services.
What are the operating hours of the Verizon store in Bastrop?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my wireless device order in-store or curbside at this Verizon location?
Yes, the store offers both in-store pickup and curbside pickup options.
Does the Verizon store in Bastrop require appointments for visits?
No, appointments are not required to visit the store, though you can call to make one if preferred.
What payment methods are accepted at this Verizon store?
They accept American Express, Discover, Mastercard, and Visa credit cards for payment.
What brands of smartphones and devices can I shop for at this Verizon store?
You can shop for devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
What nearby stores can I visit before or after shopping at Verizon on Highway 71?
Nearby stores include Payless ShoeSource for shoes and accessories, GameStop for video games and toys, and Aaron's Inc. for furniture and rentals.
Are there dining options close to the Verizon store on W State Highway 71?
Yes, you can find Schlotzsky's sandwich shop, Cinnabon at Schlotzsky's, Papa John's Pizza, Little Caesars, and other fast food restaurants nearby.
What other mobile phone stores are located near the Verizon store in Bastrop?
Nearby mobile phone stores include T-Mobile, Boost Mobile, Total Wireless, and AT&T retail locations.
How can nearby services and shops enhance my visit to the Verizon store?
You can combine your visit with errands at The UPS Store for shipping needs, Shred Nations for document shredding, or relax afterward with a haircut at Sport Clips Haircuts or a beauty treatment at Lash Goddess.
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