Best Buy

4.2
1321 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
761 Hwy 71 W, Bastrop, TX
78602, United States

Hours

Reviews

4.2
1,321 reviews
5 stars
753
4 stars
292
3 stars
120
2 stars
53
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Several reviews highlighted issues with stock levels, noting that items were frequently out of stock or not available for purchase despite being displayed.

Store Experience

Customers appreciated the clean and organized store environment, although some expressed frustration with being approached too frequently by staff.

Delivery Issues

Multiple reviews reported problems with delivery services, including missed appointments and poor communication regarding delivery status.

Mixed Reviews on Knowledge

While many employees were noted for their helpfulness, some customers experienced a lack of product knowledge from staff, leading to dissatisfaction.
  • JG
    john garcia
    6 days ago
    1.0
    I went in the store and I got a gimbal for my job for videos. I went back to the Bastrop store, spoke to the store manager and the sales associate and the geek squad specialist. The geek squad specialist was really amazing. He told me he knew nothing about this machine so did the store manager, and I could learn as much as he could learn if I googled it. I explained to him that I’ve googled it. I went through the tutorial. I cannot figure it out. I need help. He said he couldn’t figure it out either. I told him I would bring it back. He said fine and walked away the Porsche Customer Service I’ve ever seen in my life then I went outside. I called back to the store. I got the home office and they said their store manager is not allowed to answer calls. Do not make the same mistake I did go elsewhere with your business
  • JV
    Joaquin Vega
    Nov 7, 2025
    5.0
    Good experience help full staff
  • CC
    Catherine Chagra
    Oct 26, 2025
    5.0
    Angel went out and g his way to help me! Thank you do much Angel!!!
  • CM
    Christian Modaffari
    Oct 26, 2025
    5.0
    Great place to get Trading Cards and Electronics at!
  • TD
    Tammie Dennison
    Oct 22, 2025
    5.0
    Drake was so very helpful and had all the information I asked for. A very good experience.

Frequently Asked Questions About Best Buy

What products and services can I find at Best Buy in Bastrop, TX?

Best Buy in Bastrop, TX offers TVs, computers, appliances, and provides expert advice along with Geek Squad support and same day pickup.

What are the store hours for Best Buy in Bastrop?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.