Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,332 reviews
5 stars
758
4 stars
295
3 stars
120
2 stars
53
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for being helpful, while others were criticized for poor attitudes and lack of assistance.
Product Availability
Frequent complaints about low stock and items being out of availability, leading to customer frustration.
Store Experience
Overall positive experiences noted for store cleanliness and friendly staff, but some customers felt overwhelmed by staff approaching them too frequently.
Delivery Issues
Significant dissatisfaction with delivery services, including missed appointments and poor communication regarding delivery status.
- JBJosy Alberto Bedregal BernalDec 28, 20254.0Si buscas celulares tablets y otros muy recomendable y buena atención en español
- LLLordPeteDec 23, 20255.0Well staffed, good prices. One of few places I still walk into for shopping
- ILimay LgsDec 21, 20251.0Todo bien pero fui y angel el vendedor que nos atendió fue muy altanero al final no me ayudó en nada deberían poner personal más adecuado en atención al cliente
- AWAmanda WaldenDec 16, 20251.0Bought two tvs. 75” and 65” One was broken when I opened it. There isn’t a direct phone number to this store to talk to a HUMAN about replacing my tv. Your automated systems need help learning their prompts before you subject your customers to them. This has been a nightmare to navigate. Post your direct phone number. My only recourse is to drive to you and in this day and age it’s outrageous. Fix it. You’ll lose what’s left of your customer base.
- JLJennifer LopezDec 7, 20251.0I went to Best Buy to buy a new phone, and the experience was honestly disappointing. I stood there for over 40 minutes waiting for help. I asked three different employees if someone could assist me, and every one of them said the same thing that they didn’t have the keys to open the phone cases but that they would get someone who did. Nobody ever came back. At a certain point, it started to feel like we weren’t being taken seriously. We’re young, and it honestly seemed like they assumed we couldn’t afford the phone or weren’t worth helping. I left without buying anything, and the whole situation made me not want to shop there again. Customer service should be better, no matter someone’s age.
Frequently Asked Questions About Best Buy
What products and services can I find at Best Buy in Bastrop, TX?
Best Buy in Bastrop, TX offers TVs, computers, appliances, and provides expert advice along with Geek Squad support and same day pickup.
What are the store hours for Best Buy in Bastrop?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Bastrop offer curbside pickup?
Best Buy Bastrop offers curbside pickup services for customer convenience.
Can I get my electronic devices repaired at Best Buy Bastrop?
Yes, Best Buy in Bastrop provides repair services, including support from their Geek Squad technicians.
Does Best Buy Bastrop accept debit cards and checks as payment?
Yes, Best Buy Bastrop accepts debit cards and checks as payment methods.
Is recycling electronics available at Best Buy Bastrop?
Yes, Best Buy Bastrop offers electronics recycling services.
Are appointments required to shop at Best Buy Bastrop?
No, appointments are not required to shop at Best Buy Bastrop; customers can visit during store hours.
What nearby retail options are available around Best Buy Bastrop?
Nearby retail options include Old Navy for clothing, Staples for office supplies, and Ross Dress for Less for department store shopping.
Where can I find professional electronics repair services near Best Buy Bastrop?
Geek Squad near Best Buy provides professional IT and electronics repair services for your needs.
What dining options are available near Best Buy in Bastrop?
Dining options near Best Buy include Subway for sandwiches, Koko's Mexican Snacks for Mexican cuisine, Wingstop for chicken wings, and Panda Express for Chinese food.