Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Several reviews highlighted issues with stock levels, noting that items were frequently out of stock or not available for purchase despite being displayed.
Store Experience
Customers appreciated the clean and organized store environment, although some expressed frustration with being approached too frequently by staff.
Delivery Issues
Multiple reviews reported problems with delivery services, including missed appointments and poor communication regarding delivery status.
Mixed Reviews on Knowledge
While many employees were noted for their helpfulness, some customers experienced a lack of product knowledge from staff, leading to dissatisfaction.
JG
john garcia
6 days ago
1.0
I went in the store and I got a gimbal for my job for videos. I went back to the Bastrop store, spoke to the store manager and the sales associate and the geek squad specialist. The geek squad specialist was really amazing. He told me he knew nothing about this machine so did the store manager, and I could learn as much as he could learn if I googled it. I explained to him that I’ve googled it. I went through the tutorial. I cannot figure it out. I need help. He said he couldn’t figure it out either. I told him I would bring it back. He said fine and walked away the Porsche Customer Service I’ve ever seen in my life then I went outside. I called back to the store. I got the home office and they said their store manager is not allowed to answer calls.
Do not make the same mistake I did go elsewhere with your business
JV
Joaquin Vega
Nov 7, 2025
5.0
Good experience help full staff
CC
Catherine Chagra
Oct 26, 2025
5.0
Angel went out and g his way to help me! Thank you do much Angel!!!
CM
Christian Modaffari
Oct 26, 2025
5.0
Great place to get Trading Cards and Electronics at!
TD
Tammie Dennison
Oct 22, 2025
5.0
Drake was so very helpful and had all the information I asked for. A very good experience.
What products and services can I find at Best Buy in Bastrop, TX?
Best Buy in Bastrop, TX offers TVs, computers, appliances, and provides expert advice along with Geek Squad support and same day pickup.
What are the store hours for Best Buy in Bastrop?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Bastrop offer curbside pickup?
Best Buy Bastrop offers curbside pickup services for customer convenience.
Can I get my electronic devices repaired at Best Buy Bastrop?
Yes, Best Buy in Bastrop provides repair services, including support from their Geek Squad technicians.
Does Best Buy Bastrop accept debit cards and checks as payment?
Yes, Best Buy Bastrop accepts debit cards and checks as payment methods.
Is recycling electronics available at Best Buy Bastrop?
Yes, Best Buy Bastrop offers electronics recycling services.
Are appointments required to shop at Best Buy Bastrop?
No, appointments are not required to shop at Best Buy Bastrop; customers can visit during store hours.
What nearby retail options are available around Best Buy Bastrop?
Nearby retail options include Old Navy for clothing, Staples for office supplies, and Ross Dress for Less for department store shopping.
Where can I find professional electronics repair services near Best Buy Bastrop?
Geek Squad near Best Buy provides professional IT and electronics repair services for your needs.
What dining options are available near Best Buy in Bastrop?
Dining options near Best Buy include Subway for sandwiches, Koko's Mexican Snacks for Mexican cuisine, Wingstop for chicken wings, and Panda Express for Chinese food.