Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 6929 Airport Blvd Ste 109 Austin, TX 78752
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
343 reviews
5 stars
302
4 stars
11
3 stars2
2 stars1
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Abdel, Josh, and Trevor for their excellent service.
Speed of Service
Several reviews noted the quick and efficient service, with many customers able to complete their transactions in a timely manner.
Transparency Issues
Customers expressed concerns about hidden fees and lack of transparency regarding costs, particularly in comparison to corporate Verizon stores.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service and unprofessional behavior from some staff members.
Store Conditions
Some reviews mentioned unsanitary conditions in the store, including cleanliness issues that detracted from the overall experience.
- TATerry AxlOct 30, 20255.0Simple trip
- ZJZero Trust Alan Jon White JrOct 5, 20255.0Product Arrived on time & Activation was very easy & the RAZR 2025 is my favorite this far. I especially like the new camera
- FAFreddy ArellanoSep 24, 20255.0Walked in there, asked for a new phone and I got it right away! Speedy process and great customer service!
- AVAnthony ValiyavettilSep 23, 20251.0one of the worst customer service i had in my life, i have to go 2 times in one day and still not fixed the issues i have to do by myself and still not done yet even thinking about go back to AT&T
- CMCin MarSep 19, 20251.0I made a huge mistake coming here. Not being able to handle the phone, no displays got a phone smaller than my 5 yr old phone. Then the transfer failed all apps logged out and game levels lost!! Level 150 to 1yeah unprofessional! Unsatisfied customer
Frequently Asked Questions About Verizon
What are the operating hours of Verizon at 6929 Airport Blvd Ste 109, Austin, TX?
Verizon at 6929 Airport Blvd Ste 109, Austin, TX is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 11 AM to 5 PM. Holiday hours may vary.
Can I pick up my online orders at the Verizon Austin location?
Yes, the store offers in-store pickup for orders purchased online.
What payment methods are accepted at Russell Cellular's Verizon store in Austin?
The store accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Which mobile phone brands does Verizon Austin offer?
They offer Verizon services and sell brands including Samsung, Google, Apple, Motorola, and LG.
Does Verizon Austin require appointments for visits or services?
No, appointments are not required for visits or services at this location.
How can I contact Verizon at Russell Cellular in Austin?
You can contact them by phone at +1 737-203-8667 or email at austin4.tx@russellcellular.com.
Where is Verizon Austin located and how can I find more information online?
Verizon is located at 6929 Airport Blvd Ste 109, Austin, TX 78752. More information is available at http://www.russellcellular.com/.
Are there any popular food spots near the Verizon store at 6929 Airport Blvd?
Yes, nearby you can find Domino's Pizza, Texas Pizza Pasta & More, Chopsticks (Chinese restaurant), Snowy Village Dessert Cafe, and Fruitealicious Bubble Tea & Smoothies for various dining options.
What other mobile phone stores are close to Verizon Austin for comparing options?
Nearby mobile phone stores include Russell Cellular and Connect Now, which also offer electronics and mobile services.
Are there any entertainment or lifestyle spots near the Verizon Austin location?
Yes, customers can visit Maximum Taekwondo & Yoga, Maximum Martial Arts Academy, Black Star Co-op Pub and Brewery, and Kinokuniya Bookstore - Austin nearby for fitness, dining, and shopping experiences.