Verizon

4.3
102 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Austin for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Location

Verizon
1011 E 5th St, Austin, TX
78702, United States

Hours

Reviews

4.4
90 reviews
5 stars
73
4 stars
3
3 stars
0
2 stars
3
1 star
11
  • AL
    Alex Lee
    Nov 8, 2025
    1.0
    Everything I asked help for is something they couldn’t help with, either because another store did something or what not, not sure why this store exist if they can’t help, not to mention rude attitude.
  • EB
    Elias Buchszer
    Nov 8, 2025
    5.0
    I’ve been a Verizon customer for about three years and recently brought my girlfriend and her mom in to switch over. We had a ton of questions about plans, perks, and upgrading to new phones, and Nick was incredibly patient and helpful through the whole process. He explained everything clearly, made sure we understood each step, and got all our new phones set up and running perfectly in no time. Everything has been working great since, and the experience at this store made the switch so easy and stress-free. Huge thanks to Nick for his patience and professionalism — highly recommend this Verizon location!
  • SP
    samantha pollak
    Oct 9, 2025
    5.0
    I came in to get an upgrade on my phone and was greeted immediately by someone . There was barely no wait and everyone working there was friendly and helpful . Before I left Cris came and checked on me and also he made sure the phone was working before I left . He also asked if I was satisfied with everything . I was very satisfied with the customer service and now I see why this Verizon was recommended to me .
  • II
    Invider
    Sep 30, 2025
    1.0
    They don’t even have an iPhone charging cable in stock 👎. What’s the point of stores like this anyway?
  • DD
    David D
    Sep 20, 2025
    5.0
    Great store with friendly and knowledgable staff, Mickle was able to resolve my issue in a matter of minutes and helped answer all my questions

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Austin?

The Verizon store in Austin is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sundays from 10:00 AM to 5:00 PM.

Where is the Verizon store located in Austin?

The Verizon store is located at 1011 E 5th St, Ste 140, Austin, TX 78702.