Visit our store at Austin for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Jay and colleagues were thoughtful and took time helping us navigate both a trade in for one of us and phone purchase for teen. Looked for ways to help bundle costs to save.
KS
Kullen Stanfield
Dec 27, 2025
5.0
Micole, Derek, and Maria fought tooth and nail for almost 2 hours to get my phone working and I appreciate all of them greatly. A+ team
AS
Alan Solis
Dec 26, 2025
5.0
Amazing customer service, went above and beyond with all the information we needed. Very patient with all of our questions & concerns thank y’all!
KH
Keenan Hudsmith
Dec 24, 2025
5.0
Nick was absolutely phenomenal. From the moment my fiancée and I walked into the Verizon store, he was friendly, patient, and incredibly knowledgeable. Upgrading phones can easily feel overwhelming, but Nick took the time to walk us through every option, answered all of our questions clearly, and made sure we ended up with the best phones and plans for our needs—without any pressure or upselling.
What really stood out was how seamless he made the entire process. He handled everything efficiently, explained each step, and made sure both phones were fully set up and ready to go before we left. You could tell he genuinely cared about making sure we were happy and confident with our decisions.
If you’re going to this Verizon location, do yourself a favor and ask for Nick. He turned what could’ve been a stressful errand into an easy and genuinely great experience. Thanks again, Nick!
MB
Martínez Bracho
Dec 22, 2025
5.0
Sin duda alguna son excelentes en lo que hacen, el trato con las personas te hacen sentir que puedes confiar, y así es empecé con una línea y ahora toda mi núcleo familiar se cambiaron a espero sigan así gracias.