Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Austin’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
703 reviews
5 stars
563
4 stars
18
3 stars
13
2 stars
14
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, particularly highlighting individuals like Hunter, Reggie, and Thomas for their helpfulness and professionalism.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to provide clear explanations and solutions to their issues.
Mixed Experiences
While many reviews were positive, there were significant complaints about rude staff and unethical practices, indicating a lack of consistency in service quality.
Store Environment
The store was described as clean and welcoming, contributing to a positive customer experience.
Third-Party Concerns
Several reviews mentioned that this location operates as a third-party store, leading to confusion and dissatisfaction regarding service and support.
- MMMary Musser3 days ago5.0Highly recommend this location!! Hunter and Jonathon were AMAZING and got me a great deal on my new phone. I needed it in a rush, and when it came in earlier than expected, Hunter had me all set up the very next morning! They were so genuine, patient, and helpful. I was beyond appreciative and will definitely be coming back to this location
- ECElise Carrasco4 days ago1.0Came to upgrade my phone & associate told me in order to upgrade, I had to buy a case and charger. No other store forces this policy… I upgraded no strings attached at the Kyle location. I understand needing to make sales, but am disappointed in this deceitful approach. Unfortunately I didn’t get his name & wasted my time.
- AHalex halfmoonJan 3, 20265.0It seems to be the consensus Hunter is the best!! He is patient, sympathetic x goes above x beyond 🪐🌌🌌
- SOSydney O'DonnellDec 20, 20255.0Best Verizon ever! Amazing customer service! Their staff is very knowledgeable and extremely helpful. Hunter assisted me and went above & beyond to ensure all my phone issues were solved! Additionally, he informed me of all available promotions (got a new iPad out of it!) and international coverage options I didn’t know existed. I’m a forever customer of this Verizon location and will only go here for assistance!
- TDTijana DjurisicDec 15, 20255.0Hunter was incredibly helpful. Hooked me up very fast, fixed some things I needed fixed, shared some very useful information. Couldn’t be happier with the overall experience as I usually dread how long these visits usually take. Very fast and efficient. Thanks Hunter.
Frequently Asked Questions About Verizon
Where is this Verizon store located?
The Verizon store is located at 2401 S Lamar Blvd, Austin, TX 78704.
What are the operating hours of the Verizon store at 2401 S Lamar Blvd?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pay my Verizon bill at this Cellular Sales location?
Yes, you can pay your Verizon bill in-store at this Cellular Sales location.
Do I need an appointment to visit this Verizon store?
No, appointments are not required to visit the Verizon store at 2401 S Lamar Blvd.
What brands of smartphones are available at this Verizon store?
The store offers brands including Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus.
Does the Verizon store offer in-store pickup and curbside pickup?
Yes, both in-store pickup and curbside pickup services are available.
What types of wireless services can I get at this Verizon location?
You can get services like Verizon Wireless plans, prepaid wireless, Hum smart car service, home phone, home internet, and mobile hotspot.
What payment options are accepted at the Cellular Sales Verizon store?
They accept American Express, Discover, MasterCard, and Visa.
Are there nearby places where I can pick up a movie before or after visiting the Verizon store?
Yes, the Redbox rental service nearby offers music and DVD rentals, which is convenient before or after your visit.
What nearby locations can help me with financial transactions while visiting the Verizon store?
Nearby you will find the LibertyX Bitcoin ATM and The Exchange Network ATMs, which provide financial services and currency exchange.
Are there any nearby dining options to explore after shopping at this Verizon location?
Yes, nearby food trucks such as Lone Star BBQ, JeonJu Korean Grill, and OMG! Cheesecakery offer a variety of dining options.