Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Austin’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Austin connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Daseline Rogel and Jean Onesto received high praise for their friendly, professional, and knowledgeable service, with many customers highlighting their ability to provide personalized assistance and solutions.
Efficiency
Customers frequently noted the quick and efficient service provided by representatives like Daseline, Jean, and Jose, making the process of upgrading phones and resolving issues smooth and stress-free.
Product Knowledge
Several reviews emphasized the representatives' extensive knowledge about phones and plans, which helped customers make informed decisions.
Mixed Experiences
While many customers had positive experiences, there were a few reports of poor service, particularly regarding a lack of attention from some staff members, indicating inconsistency in customer care.
JL
J&E Happy Floorings LLC
Feb 21, 2026
5.0
I needed some cell phone lines for my business and Daseline R. was amazingly fast. Sometimes we need customer service representatives who can work for customers, not just to make money and take long hours during the process 👍🏼.
Thank you Daseline R.
ER
Emy Rogel
Feb 21, 2026
5.0
Daseline Rogel is the best customer service agent I have ever seen, really advocating for customers and looking deeply into the best cellphone plan. If you are looking for a real explanation about different devices and plans, go with Daseline 👍🏼..
VM
Viktor Martinez
Feb 18, 2026
5.0
Amazing service, very helpful I was there just to buy a simple charger and end up buy 200 worth of accessories the lady that help her name is Jennifer blonde she know her stuff and end up convincing me to buy other accessories for my phone, she answer all my questions and I'm definitely coming back.
RR
raven rivera
Feb 13, 2026
1.0
extremely unhelpful when came in instructed via online representative every question i asked they just called the online help line in front of me to solve. Could only have me sit there and wait over an hour while they were on the phone something i could’ve done from home
TD
Thaddeus Danger
Feb 10, 2026
5.0
I had a great experience at this Verizon Wireless location thanks to Jennifer Kingsbury. She went above and beyond to help me with everything I needed and made the whole process smooth and stress-free. Her customer service skills were amazing — she was patient, knowledgeable, and genuinely cared about making sure I was taken care of. It’s rare to come across someone that helpful and professional. Verizon is lucky to have her — highly recommend coming here for your service needs
The Verizon store is located at 7951 Burnet Rd, Austin, TX 78757.
What brands of smartphones can I find at the Cellular Sales Verizon store?
You can find Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus smartphones.
What are the store hours for the Verizon location on Burnet Rd?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer in-store and curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup services.
Can I pay my Verizon bill at the Cellular Sales store on Burnet Rd?
Yes, you can pay your Verizon bill in-store at the Cellular Sales location on Burnet Rd.
What payment methods are accepted at the Verizon store on Burnet Rd?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Do I need an appointment to visit the Verizon store on Burnet Rd?
No, appointments are not required to visit the Verizon store.
What nearby places can I visit for food before or after shopping at the Verizon store?
Nearby food options include ThunderCloud Subs, Donut Crown, Conans Pizza North, McDonald's, DeSano Pizzeria Napoletana, Jason's Deli, and Jack in the Box.
Are there other mobile phone stores near the Verizon store on Burnet Rd?
Yes, nearby mobile phone stores include another Verizon and Cellular Sales locations, as well as Batteries Plus Bulbs which also sells mobile phones.
What retail stores are located near the Verizon store on Burnet Rd?
Nearby retail stores include Mattress Firm, 2303 Designs for interior design, and Austin Leather Gallery.
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