Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Austin’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
508 reviews
5 stars
453
4 stars7
3 stars
8
2 stars4
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by representatives, particularly Jean Onesto, who was noted for his patience, helpfulness, and professionalism.
Product Knowledge
Customers appreciated the representatives' extensive product knowledge, which helped them understand their options and make informed decisions.
Promotions and Deals
Several reviews highlighted the effective communication of promotions and deals, with many customers feeling they received great value.
Mixed Experiences
While many had positive experiences, some customers reported issues with incorrect information regarding pricing and promotions, leading to dissatisfaction.
Efficiency
Customers frequently mentioned the quick and efficient service they received, allowing them to complete transactions without unnecessary delays.
- NNNurilaNov 11, 20255.0Tom from Verizon was absolutely amazing! He was patient, professional, and really took the time to explain everything clearly. He helped me find the best plan and made the whole process fast and easy. Excellent customer service — thank you, Tom!
- ARAlex RizikNov 2, 20255.0I had a good experience at the Verizon store. Tony helped me upgrade my phone. He was helpful and fun to talk to about football while we synced my phone up.
- JVJohny VarelaOct 30, 20251.0I ordered my phone on the 13th, today is the 30th and I haven't received it. I went to the store on the 27th, the phone had already arrived but they didn't give it to me because Tony Young wasn't there. I bought a Verizon phone, not a Tony Young one. Three more days have passed and I haven't received a single call from the store.
- RVRebecca VillalobosOct 18, 20255.010/17/25 — 0/18/25 I was *long* overdue for a phone upgrade and Jean Onesto helped me get the perfect new phone! I took it home and could not transfer my data to the new phone, but went back and he took care of the entire process for me. I was able to get home and watch football while he waited for the data transfer! Wonderful customer service at this location. Thank you, Verizon Team!
- AFAnn Marie FinleySep 23, 20255.0I have never had an easier time setting up Wi-fi than my experience working with Tony. He was welcoming, efficient, and answered all of my questions in detail. I am very happy with the service I received and will be back should any future needs come up, although as Tony promised, my internet service has so far been fast and reliable.
Frequently Asked Questions About Verizon
Where is the Verizon store located on Burnet Rd?
The Verizon store is located at 7951 Burnet Rd, Austin, TX 78757.
What brands of smartphones can I find at the Cellular Sales Verizon store?
You can find Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus smartphones.
What are the store hours for the Verizon location on Burnet Rd?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer in-store and curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup services.
Can I pay my Verizon bill at the Cellular Sales store on Burnet Rd?
Yes, you can pay your Verizon bill in-store at the Cellular Sales location on Burnet Rd.
What payment methods are accepted at the Verizon store on Burnet Rd?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Do I need an appointment to visit the Verizon store on Burnet Rd?
No, appointments are not required to visit the Verizon store.
What nearby places can I visit for food before or after shopping at the Verizon store?
Nearby food options include ThunderCloud Subs, Donut Crown, Conans Pizza North, McDonald's, DeSano Pizzeria Napoletana, Jason's Deli, and Jack in the Box.
Are there other mobile phone stores near the Verizon store on Burnet Rd?
Yes, nearby mobile phone stores include another Verizon and Cellular Sales locations, as well as Batteries Plus Bulbs which also sells mobile phones.
What retail stores are located near the Verizon store on Burnet Rd?
Nearby retail stores include Mattress Firm, 2303 Designs for interior design, and Austin Leather Gallery.