Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Austin’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
521 reviews
5 stars
465
4 stars7
3 stars
8
2 stars4
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of representatives, particularly Jean Onesto, who received numerous commendations for his attentive service.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about poor service from some representatives, leading to frustration and dissatisfaction.
Promotions and Offers
Customers appreciated the promotions and deals provided by representatives, especially Jean Onesto, who was frequently mentioned for helping customers save money.
Store Operations
Some customers reported issues with store policies, such as unexpected fees and miscommunication regarding trade-ins and promotions, leading to confusion and dissatisfaction.
- ARAndera Ramirez2 days ago5.0Jean onesto fue genial al ayudarme a pagar mi bill
- JVJackson michel Limonta valverde5 days ago5.0Jean Onesto fue genial al activar mis teléfonos lo cual no pude hacer con servicio al cliente y Jean me ayudó con el proceso les recomiendo la tienda
- PRPat RossDec 30, 20255.0Tony Young at this location is wonderful. My husband and I are in our 80’s and technology challenged. He sold us a phone and patiently set everything up for us, explaining how to use the new features. Tony is very knowledgeable, polite, professional and patient. We will always recommend Tony to our friends and family.
- AAApoorva AmudhanDec 24, 20255.0We got our iPhones today, and Jennifer was very helpful throughout the whole process! She was kind, patient, understanding, and great!
- FGFabian GarciaDec 21, 20251.0My experience with Devante Franklin was horrible. I came in for support. He didn't seem to care or want to help me. Verizon, please stop hiring people that don't want to work or aren't customer centric.
Frequently Asked Questions About Verizon
Where is the Verizon store located on Burnet Rd?
The Verizon store is located at 7951 Burnet Rd, Austin, TX 78757.
What brands of smartphones can I find at the Cellular Sales Verizon store?
You can find Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus smartphones.
What are the store hours for the Verizon location on Burnet Rd?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer in-store and curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup services.
Can I pay my Verizon bill at the Cellular Sales store on Burnet Rd?
Yes, you can pay your Verizon bill in-store at the Cellular Sales location on Burnet Rd.
What payment methods are accepted at the Verizon store on Burnet Rd?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Do I need an appointment to visit the Verizon store on Burnet Rd?
No, appointments are not required to visit the Verizon store.
What nearby places can I visit for food before or after shopping at the Verizon store?
Nearby food options include ThunderCloud Subs, Donut Crown, Conans Pizza North, McDonald's, DeSano Pizzeria Napoletana, Jason's Deli, and Jack in the Box.
Are there other mobile phone stores near the Verizon store on Burnet Rd?
Yes, nearby mobile phone stores include another Verizon and Cellular Sales locations, as well as Batteries Plus Bulbs which also sells mobile phones.
What retail stores are located near the Verizon store on Burnet Rd?
Nearby retail stores include Mattress Firm, 2303 Designs for interior design, and Austin Leather Gallery.