Business Details
9600 S I H 35, Austin, TX
78748, United States
Certified by Verizon • Mar 01, 2026
(512) 280-0152
Certified by Verizon • Mar 01, 2026
https://www.verizon.com/stores/details/texas/austin/south-park-meadows-302911
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Austin for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
3.8
391 reviews
5 stars
228
4 stars
36
3 stars
27
2 stars
10
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being dismissive and unhelpful.
Staff Efficiency
Many customers reported long wait times and inefficient service, with some expressing frustration over staff multitasking and lack of attention.
Positive Experiences
Several customers highlighted positive interactions with specific staff members, particularly Dalia, Cris, and Juliett, who provided excellent service.
Management Issues
Multiple reviews pointed to poor management and lack of training among staff, leading to confusion and dissatisfaction among customers.
- JMJordan Mandel4 days ago5.0Leo did an outstanding job dealing with my frustration but more importantly fixing my issues while also verifying that my account is set up best for me.
- MBMarcus BrownFeb 6, 20261.0DO NOT GO HERE. Wish I could give zero stars. Filed identity theft claim with cops after setting up phone service here. The day after giving them sensitive info someone opened an Apple credit card in my name and spent over $1k. I’m very protective of my info and only give out when absolutely necessary. They work quickly. If you go here you better lock your SSN immediately after, trust me. Doubt I’m the only one. Reported to Verizon as well they acted concerned but never heard back. Trash.
- JHJacob HickeyJan 31, 20261.0Imagine spending $1500 on a phone and a store manager laughing in your face over a case. But did Verizon ever make it right? No they did not. 6 year customer treated this way and lied to by multiple managers about credits to my account. 3 months later and they deny the credits to my account
- RMRobert MoralesJan 12, 20265.0My nombre es,Roberto estoy muy contento y los recomiendo hacen muy bien trabajo nos explicaron muy bien cómo hiba hacer todo el procedimiento Quien me atendió fue la señorita Giselle Ella hace muy buen trabajo y también tuvimos la asistencia de el manager de esta localidad su nombre es Chris
- TBTanner BradleyDec 30, 20255.0Great Experience, Quick and Easy walked in wanting to take advantage of their great holiday deals. Was Greeted by multiple helpful people, but Giselle was super patient and was able to take care of everything i needed including # transfer with no hassle. Highly Recommend This Location if you want to take advantage of good deals and friendly service.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Austin at 9600 S I H 35?
The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which mobile phone brands does the Verizon store in Austin offer?
The store offers popular mobile phone brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services can I get at the Verizon store in Austin?
You can get mobile plans, wireless Internet plans, voice plans, and purchase mobile devices such as smartphones and business cell phones, tablets, and laptops.
Does the Verizon Austin store support online ordering and in-store pickup?
Yes, you can place orders online and opt for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Is it possible to schedule an appointment at the Verizon Austin store?
Yes, you can schedule an in-store appointment online for convenient service.
What are the payment methods accepted at the Verizon store in Austin?
The store accepts pay by check, debit card, and mobile NFC payments, and does not require cash-only transactions.
Which nearby attractions can I visit before or after shopping at Verizon in South Park Meadows, Austin?
Nearby attractions include James Avery Artisan Jewelry for shopping, Nothing Bundt Cakes for desserts, and Barnes & Noble bookstore for a relaxing visit.
Are there nearby locations where I can get eye care services close to the Verizon store in Austin?
Yes, EyeMasters, Visionworks, and Master Eye Associates are nearby options for optometry and eye care services.
Where can I find nearby dining options around the Verizon store in Austin?
You can find nearby restaurants such as Chipotle Mexican Grill, MOD Pizza, Wingstop, and TGI Fridays close to the Verizon store.
What is the address and contact number for the Verizon store in Austin?
The Verizon store is located at 9600 S I H 35, Ste S200, Austin, TX 78748. You can reach them at +1 512-202-5850.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: