Certified by VCA Ben White Animal Hospital • Mar 01, 2026
Reviews
4.6
327 reviews
5 stars
266
4 stars
30
3 stars
11
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their genuine care and compassion towards pets, highlighting their attentive and friendly demeanor.
Veterinary Expertise
The veterinarians received high marks for their knowledge, thoroughness, and ability to communicate effectively with pet owners.
Communication Issues
Several reviews noted problems with communication, particularly regarding appointment scheduling and billing practices, leading to customer frustration.
Mixed Experiences
While many customers had positive experiences, some reported dissatisfaction with service delays and perceived upselling of unnecessary services.
Compassionate Support
Customers appreciated the compassionate support provided during difficult times, such as end-of-life care for pets.
ME
Mena Elsayed
6 days ago
5.0
They were so helpful in getting me my papers done to take my cats with me internationally. Definitely recommend for an easy simple process with Dr. Joseph the staff Victoria and Blaise were also very helpful. Whole staff is amazing
SJ
Shannon Jaffee
Jan 15, 2026
5.0
I love the staff here. I can honestly say I’ve never met a group of people more genuine, more capable, or more devoted to animals. The techs treat my dog like he’s their own — not in a cliché way, but in the small ways that actually matter: gentle handling, calm voices, remembering his quirks, and always prioritizing safety.
Dr. Yen, Dr. Joseph, Dr. Nauert, and Dr. B are hands-down some of the best vets in Austin. They’re knowledgeable, thorough, and they truly listen. Every time one of my dogs has been sick, I’ve been met with honesty, compassion, and a level of integrity that’s rare in any field.
I’m a tough critic when it comes to my pets’ care, and this is the only place where I’ve felt completely at ease. If you want a clinic where your pet will be genuinely loved, respected, and cared for by people who go above and beyond every single time, go to VCA Ben White. They’re the kind of humans who make the world better just by doing what they do.
OA
Onyx Acheron
Jan 11, 2026
3.0
employees were very short with me and didn’t care at all that i tried to explain his history. just cut me off saying “what’s wrong TODAY?”
gives me flea meds. says to come back for the next 2 months to get more once a month but this first dose hasn’t even done anything. i’m seeing MORE activity so why should i come back to spend money on something from yall?
HH
Hanna
Dec 30, 2025
5.0
I CANNOT praise these guys enough. I have an ~8 year old cat who recently got diabetes and a complex wound infection. Sounds expensive right? Their care club option has helped an insane amount and we were able to do an array of diagnostic work ups through it. He now has vet appointments roughly every 2 weeks while we stabilize his diabetes and I honestly have no idea what I would do without this place. Also worked with me on finding cheaper ways to acquire his medication and diabetic supplies as well as worked out cheaper alternatives for his prescription food. 100/10.
Team wise, Dr Yen is phenomenal, but even when we’ve had to see other providers they picked up the care plan instantly and my cat genuinely likes the whole team (the treat bribes definitely helped) and you can tell he feels comfortable and he has a history of disliking vets. Took a nap on the weight scale while we waited last time. They make visits a complete walk in the park.
JT
Judy Thavone
Dec 14, 2025
5.0
Staff here is very kind and understanding. This is the most comfortable I’ve ever seen my dog at the vet! Dr, B is awesome. They really want what’s best for my dog and I really appreciate everybody here taking care of my baby!
Frequently Asked Questions About VCA Ben White Animal Hospital
What are the regular business hours of VCA Ben White Animal Hospital?
VCA Ben White Animal Hospital is open Monday through Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 1:00 PM. The hospital is closed on Sundays.
Does VCA Ben White Animal Hospital offer any special clinics or discounts?
Yes, they offer a Preventative Care Clinic on Wednesdays from 11 AM to 3 PM, where you can receive 50% off all vaccines with the purchase of an exam.
What veterinary services are provided at VCA Ben White Animal Hospital?
They provide a wide range of services including advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, heartworm treatment, physical exams, spay and neuter, vaccines, and senior pet wellness programs among others.
Is VCA Ben White Animal Hospital affiliated with any veterinary associations?
Yes, the hospital is accredited by the American Animal Hospital Association (AAHA).
Where is VCA Ben White Animal Hospital located?
It is located at 2417 W Ben White Blvd, Austin, TX 78704, United States.
How can I contact VCA Ben White Animal Hospital by phone?
You can reach them at their local phone number +1 512-444-7518 or main phone number +1 512-643-1641.
Is there a website or social media page for VCA Ben White Animal Hospital?
Yes, their website is https://vcahospitals.com/ben-white, and their Facebook page is https://www.facebook.com/472421729502129.
Are there other veterinary hospitals near VCA Ben White Animal Hospital?
Yes, nearby veterinary hospitals include VCA Animal Hospital, Central Texas Veterinary Specialty & Emergency Hospital, and Emergency Animal Hospital, which provide additional pet services and emergency care.
What nearby medical services can customers access when visiting VCA Ben White Animal Hospital?
Nearby medical services include South Austin Dental Associates for dental care, Lady Bird Physical Therapy for physical and occupational therapy, and Austin Foot and Ankle Specialists for podiatry and related services.
What nearby businesses can I visit in the area around VCA Ben White Animal Hospital?
In the vicinity, you can visit various businesses such as Team Paperclip (advertising and clothing), Midas (automotive repair), and Austin Telco Federal Credit Union for banking services.
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