VCA Ben White Animal Hospital

4.6
321 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Ben White Animal Hospital
2417 W Ben White Blvd, Austin, TX
78704, United States

Hours

Reviews

4.6
321 reviews
5 stars
261
4 stars
30
3 stars
10
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassionate and attentive care, especially during difficult times such as euthanasia.

Staff Friendliness

The majority of reviews highlighted the friendliness and welcoming nature of the staff, making both pets and owners feel comfortable.

Communication Issues

Several customers reported problems with communication, including unclear pricing and scheduling issues, leading to frustration.

Quality of Service

While many reviews praised the quality of veterinary care, some customers expressed dissatisfaction with wait times and the handling of appointments.

Pricing Concerns

There were mixed reviews regarding pricing, with some customers feeling that costs were high and not always transparent.
  • KH
    Kamryn Hyde
    Nov 27, 2025
    5.0
    The staff is so nice and welcoming! They make sure every time that my dog is having a peaceful experience.
  • ES
    Enola Stokes
    Nov 3, 2025
    5.0
    We love Dr Yen.
  • SC
    Sherri Carroll
    Oct 29, 2025
    5.0
    I have been with VCA for 10yrs now and have absolutely love their care. I relocated to the Southwest side of Austin almost 6yrs ago and have been taking my fur babies to the Ben White location, and I couldn't be happier! The care and professionalism of ALL the staff has always made it enjoyable every time I go. I really love how the staff is attentive and pleasant. A year ago they helped my family and & I with the tough decision of letting our oldest, sweet Ruby, rest in peace - not an easy decision, but the comfort and compassion of the team...words can not express my gratitude and thanks. They even sent us a beautiful Sympathy card and shared their condolences <3. Now, they're taking care of our Big Boi "Moose", and I love how helpful they have been with educational information regarding care for Frenchies as well as the love they shower him with. Thank you all SO MUCH for all the hard work you do in taking care of your patients, and making them & their families feel welcomed!!
  • RR
    Ryan Reed
    Oct 22, 2025
    5.0
    They take good care of our dogs.
  • BG
    Bradley Gladden
    Oct 20, 2025
    5.0
    Dr. B is fantastic! She was knowledgable and honest about services we needed done and took extremely good care with our cat. She also had very helpful advice and answered every question we had. Highly recommend VCA Ben white and Dr. B!

Frequently Asked Questions About VCA Ben White Animal Hospital

What are the regular business hours of VCA Ben White Animal Hospital?

VCA Ben White Animal Hospital is open Monday through Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 1:00 PM. The hospital is closed on Sundays.

Does VCA Ben White Animal Hospital offer any special clinics or discounts?

Yes, they offer a Preventative Care Clinic on Wednesdays from 11 AM to 3 PM, where you can receive 50% off all vaccines with the purchase of an exam.