Business Details
About
VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.6
324 reviews
5 stars
263
4 stars
30
3 stars
11
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness, compassion, and understanding, especially during difficult times such as euthanasia.
Veterinary Expertise
Customers consistently highlighted the knowledge and thoroughness of the veterinarians, particularly Dr. Yen and Dr. Bhandarkar, in diagnosing and treating their pets.
Customer Service Issues
Some reviews noted frustrations with communication breakdowns, long wait times, and unprofessional behavior from front desk staff.
Pricing Concerns
Several customers expressed dissatisfaction with pricing transparency and felt that costs were higher than expected, leading to concerns about the value of services.
Positive Experiences
Overall, many customers reported positive experiences with the care provided, especially through the Care Club membership, which helped manage costs for routine visits.
- OAOnyx Acheron1 day ago3.0employees were very short with me and didn’t care at all that i tried to explain his history. just cut me off saying “what’s wrong TODAY?” gives me flea meds. says to come back for the next 2 months to get more once a month but this first dose hasn’t even done anything. i’m seeing MORE activity so why should i come back to spend money on something from yall?
- HHHannaDec 30, 20255.0I CANNOT praise these guys enough. I have an ~8 year old cat who recently got diabetes and a complex wound infection. Sounds expensive right? Their care club option has helped an insane amount and we were able to do an array of diagnostic work ups through it. He now has vet appointments roughly every 2 weeks while we stabilize his diabetes and I honestly have no idea what I would do without this place. Also worked with me on finding cheaper ways to acquire his medication and diabetic supplies as well as worked out cheaper alternatives for his prescription food. 100/10. Team wise, Dr Yen is phenomenal, but even when we’ve had to see other providers they picked up the care plan instantly and my cat genuinely likes the whole team (the treat bribes definitely helped) and you can tell he feels comfortable and he has a history of disliking vets. Took a nap on the weight scale while we waited last time. They make visits a complete walk in the park.
- JTJudy ThavoneDec 14, 20255.0Staff here is very kind and understanding. This is the most comfortable I’ve ever seen my dog at the vet! Dr, B is awesome. They really want what’s best for my dog and I really appreciate everybody here taking care of my baby!
- KHKamryn HydeNov 27, 20255.0The staff is so nice and welcoming! They make sure every time that my dog is having a peaceful experience.
- SCSherri CarrollOct 29, 20255.0I have been with VCA for 10yrs now and have absolutely love their care. I relocated to the Southwest side of Austin almost 6yrs ago and have been taking my fur babies to the Ben White location, and I couldn't be happier! The care and professionalism of ALL the staff has always made it enjoyable every time I go. I really love how the staff is attentive and pleasant. A year ago they helped my family and & I with the tough decision of letting our oldest, sweet Ruby, rest in peace - not an easy decision, but the comfort and compassion of the team...words can not express my gratitude and thanks. They even sent us a beautiful Sympathy card and shared their condolences <3. Now, they're taking care of our Big Boi "Moose", and I love how helpful they have been with educational information regarding care for Frenchies as well as the love they shower him with. Thank you all SO MUCH for all the hard work you do in taking care of your patients, and making them & their families feel welcomed!!
Frequently Asked Questions About VCA Ben White Animal Hospital
What are the regular business hours of VCA Ben White Animal Hospital?
VCA Ben White Animal Hospital is open Monday through Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 1:00 PM. The hospital is closed on Sundays.
Does VCA Ben White Animal Hospital offer any special clinics or discounts?
Yes, they offer a Preventative Care Clinic on Wednesdays from 11 AM to 3 PM, where you can receive 50% off all vaccines with the purchase of an exam.
What veterinary services are provided at VCA Ben White Animal Hospital?
They provide a wide range of services including advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, heartworm treatment, physical exams, spay and neuter, vaccines, and senior pet wellness programs among others.
Is VCA Ben White Animal Hospital affiliated with any veterinary associations?
Yes, the hospital is accredited by the American Animal Hospital Association (AAHA).
Where is VCA Ben White Animal Hospital located?
It is located at 2417 W Ben White Blvd, Austin, TX 78704, United States.
How can I contact VCA Ben White Animal Hospital by phone?
You can reach them at their local phone number +1 512-444-7518 or main phone number +1 512-643-1641.
Is there a website or social media page for VCA Ben White Animal Hospital?
Yes, their website is https://vcahospitals.com/ben-white, and their Facebook page is https://www.facebook.com/472421729502129.
Are there other veterinary hospitals near VCA Ben White Animal Hospital?
Yes, nearby veterinary hospitals include VCA Animal Hospital, Central Texas Veterinary Specialty & Emergency Hospital, and Emergency Animal Hospital, which provide additional pet services and emergency care.
What nearby medical services can customers access when visiting VCA Ben White Animal Hospital?
Nearby medical services include South Austin Dental Associates for dental care, Lady Bird Physical Therapy for physical and occupational therapy, and Austin Foot and Ankle Specialists for podiatry and related services.
What nearby businesses can I visit in the area around VCA Ben White Animal Hospital?
In the vicinity, you can visit various businesses such as Team Paperclip (advertising and clothing), Midas (automotive repair), and Austin Telco Federal Credit Union for banking services.