Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.7
387 reviews
5 stars
331
4 stars
28
3 stars
7
2 stars5
1 star
16
What are people saying?
AI-generated from recent customer reviews
Staff Quality
The staff, including doctors and technicians, are frequently praised for their kindness, attentiveness, and thoroughness in caring for pets.
Customer Service
While many reviews highlight excellent customer service, there are notable complaints about the front desk staff being unprofessional or unhelpful.
Pricing Concerns
Several customers expressed dissatisfaction with the high costs of services and perceived upselling tactics, leading some to seek alternative veterinary care.
Compassionate Care
Many customers appreciated the compassionate care provided during difficult times, such as end-of-life decisions for their pets.
Mixed Experiences
Overall experiences vary, with some customers reporting exceptional care while others encountered issues with diagnostics and follow-up.
- MWmichael work2 days ago5.0Absolutely an excellent place to bring your pets . Kelly was so great with our cats and my daughters and explained everything very thoroughly. The whole staff was great and friendly and what I like most was they were very transparent and upfront about pricing . And also explained options if we didn't need or want certain services. I would suggest joining their wellness program . I'm very happy that we chose vca arbor !!! Thank you to all the staff and doctors for making our visit pleasant as possible .
- KRKaty Rodriguez3 days ago5.0This by far is the best that we've ever been to! We bring all six of our dogs here and we brought two previous dogs that have since passed here as well. We recommend all of our friends to come to this specific location of VCA. The front desk staff is phenomenal, the nursing staff is great, and the doctors are unmatched! I can't imagine taking my animals anywhere else!!!
- MAMauro AlvarezDec 1, 20255.0We love this clinic because of how well they treated my dogs and pups. Thank yall so much for loving us and our fur familia!
- TWTami warbrittonNov 6, 20255.0This is the best vet office I’ve ever taken my girl to. They are always so kind and accommodating. Thank y’all for your compassion and caring for her as much as I do.
- RERichard EvansSep 16, 20255.0Cheerful and attentive staff. My first visit was very pleasant. Happy to have found them 👍
Frequently Asked Questions About VCA Arbor Animal Hospital
What are the operating hours of VCA Arbor Animal Hospital?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 2:00 PM. It is closed on Sundays.
Can I get a free first exam at VCA Arbor Animal Hospital if I am a new client?
Yes, new clients can click on the offer for a Free First Exam coupon available on their website.
Which types of pets does VCA Arbor Animal Hospital care for?
They provide care for cats and dogs.
What types of payment does VCA Arbor Animal Hospital accept?
They accept American Express, cash, checks, Discover, MasterCard, and Visa.
What veterinary services are offered at VCA Arbor Animal Hospital?
Services include advanced care, dental care, cardiology, chemotherapy, diagnostics, laser surgery, pet boarding, grooming, spay and neuter, vaccinations, and many more specialized treatments.
Where is VCA Arbor Animal Hospital located?
It is located at 5114 Balcones Woods Drive, Suite 312, Austin, TX 78759, USA.
How can I contact VCA Arbor Animal Hospital?
You can call their main phone at +1 512-782-0374 or their local phone at +1 512-794-1040.
Are there any nearby banks or ATMs close to VCA Arbor Animal Hospital?
Yes, nearby options include the Bank of America ATM and UFCU, which can be convenient for customers needing banking during their visit.
What nearby pet-related services are available near VCA Arbor Animal Hospital?
Banfield Pet Hospital is close by, offering additional veterinary and diagnostic services that customers might find useful.
Are there any local amenities near VCA Arbor Animal Hospital that visitors might enjoy?
Visitors can find the Austin Kid's Directory for local family-friendly resources, and for relaxation, places like Joy Reflexology and Detammy The Salon are nearby.