Business Details
About
Electronics Store
Discover Dyson engineering and innovation first hand in Dyson stores. Explore our latest technology, enjoy exclusive in-store services, and get personalized support from Dyson Experts
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
345 reviews
5 stars
317
4 stars
7
3 stars2
2 stars0
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service, highlighting staff members like Andrea and John for their friendliness, efficiency, and professionalism.
Quick Repairs
Many reviews noted the fast turnaround for repairs, with several customers reporting being in and out within 10-30 minutes.
Knowledgeable Staff
The staff was frequently described as knowledgeable and helpful, providing clear explanations and solutions for various Dyson products.
Positive Experiences
Overall, customers expressed high satisfaction with their experiences, often stating they would recommend the service center to others.
Walk-In Convenience
Customers appreciated the ability to walk in without an appointment and receive immediate assistance.
- EFEgan FrawleyNov 11, 20255.0Excellent walk in experience. The staff was informative, prompt, and nice. Next time I won’t deal with online customer support and I’m just going straight here.
- DAdesiree adamsNov 8, 20251.0This particular store is like Dyson’s version of Nordstrom Rack. No customer service, it’s dingy, and in the two times I’ve been here, the reps on duty were flat out rude.
- NWNatalie WesterbergNov 7, 20255.0Rick was fantastic - incredibly knowledgeable and helpful! I walked in on a Friday afternoon and was in and out in 20 minutes. Although the battery on my Corrale was done for, he was able to test it free of charge, and was really helpful in getting me another one ordered, including shipping fast to me before my travels. Small store, but they have all the devices in there for testing and available for purchase. Great store and even discounts on fan filters! Highly recommend going to the center if you have any issues with your devices!
- LBLisa Von BehrenNov 4, 20255.0Super happy with this location. Had to return as I went in at lunch and they were busy, but they fixed me up very quickly when I went back. Super knowledgeable about their products and very helpful.
- IIinnaOct 18, 20255.0Andrea was patient, understanding, and efficient. As much as it sucks to have an expensive piece of electronics break, they will work with you and give you options
Frequently Asked Questions About Dyson Service Center Austin
Where is Dyson Service Center Austin located?
It is located at 13376 N Research Blvd, Suite 130, Austin, TX 78750, USA.
What are the operating hours of Dyson Service Center Austin?
The center is open Tuesday through Saturday from 9:00 AM to 5:30 PM and is closed on Mondays and Sundays.
Do I need an appointment to visit Dyson Service Center Austin?
No appointment is necessary to visit the service center.
Which Dyson products can I get help with at the Austin service center?
The center supports products including Air Purifiers, Humidifiers, Hair Dryers, Lighting, Uprights, Canisters, Fans, Heaters, and Hair Straighteners.
What payment options are accepted at Dyson Service Center Austin?
They accept American Express, Android Pay, Apple Pay, Discover, Mastercard, and Visa.
Is Dyson Service Center Austin accessible for wheelchair users?
Yes, the center has a wheelchair accessible entrance.
How can I contact Dyson Service Center Austin?
You can reach them by phone at +1 512-356-9440 or email austin@dyson.com.
Are there any good dining options near Dyson Service Center Austin?
Yes, nearby dining includes Peter Piper Pizza for casual pizza, SUBWAY for sandwiches, and Ebisu Japanese Restaurant for sushi and Japanese cuisine.
What nearby places can help with postal services when visiting Dyson Service Center Austin?
The United States Post Office - Research Contract Station is nearby for postal and government services.
Are there beauty and wellness services close to Dyson Service Center Austin?
Yes, nearby options include Austin Hair Queen, Beauty Secrets Salon by Gaye Lynn, Galleria Nails and Spa, Bluebonnet Spa, and Elements Laser Spa for various beauty and spa services.