Really friendly employees great customer service they helped me with my port in information and helped me out switching to cricket Clara was a kind employee that helped out switchingover my informationfrom one phone to the other definitelycoming back
AJ
Anthony Jaimes
Jun 20, 2025
5.0
I’ve been over at many crickets and I’ve gotten kicked out many times for there system being down all the time and today I went by with this young lady her name is Clara she was really friendly , kind and respectful while going in to make my payment she offer me and upgrade on my phone and I was able to get it by her patient and respectful while transferring everything from my old phone to the new one I will highly come back to this store cause of her kind customer service
PA
Priscilla Arrieta
Mar 21, 2023
1.0
The employees are just on their phone they don’t want to help they say they don’t have a working telephone for this cricket store ..And they also said that they don’t have to help the customer.. so whoever owns the store, advise you that you shouldn’t have employees working for you that act like that because you will have no business..
DR
Denisse Rodriguez
Feb 25, 2023
5.0
The girls there are wonderful and very helpful 🙏🙏
AN
Abdellah Nadir
Aug 19, 2022
1.0
First experience and will be last with cricket due to scam in this location shame shame shame.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What products and services does Cricket Wireless Authorized Retailer offer?
Cricket Wireless Authorized Retailer in Austin offers customizable cell phone plans with unlimited talk, text, and data, all without an annual contract.
What are the store hours for Cricket Wireless Authorized Retailer?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Where is Cricket Wireless Authorized Retailer located?
It is located at 801 E William Cannon Dr Ste 210, Austin, TX 78745, USA.
Does Cricket Wireless Authorized Retailer have a website where I can find more information?
Yes, you can visit their website at https://www.cricketwireless.com/stores/tx/austin/801-e-william-cannon-dr-ste-210 for more details and store information.
How can I contact Cricket Wireless Authorized Retailer by phone?
You can reach the store by phone at +1 512-599-5990.
When did the Cricket Wireless Authorized Retailer at 801 E William Cannon Dr open?
This location opened on August 4, 2021.
What nearby places can I visit after shopping at Cricket Wireless Authorized Retailer?
Nearby, you can visit places like Austin Salt Cave for relaxation, Tucci's Southside Subs for a meal, and Century Animal Hospital if you need pet services.
Are there wellness and spa services near the Cricket Wireless Authorized Retailer?
Yes, Harmony Foot Spa and Viver foot Spa & Harmony massage are nearby places offering wellness and massage therapy.
Can I find dining options near Cricket Wireless Authorized Retailer?
Absolutely, nearby dining options include Asiana Indian Cuisine, Mi Tradición (Mexican Restaurant), Thai Kitchen South, and China Harbor Restaurant.
Is there a pet care center close to the Cricket Wireless Authorized Retailer?
Yes, Century Animal Hospital, a full-service veterinary and pet care center, is located nearby and can assist with your pet's needs.