Business Details
About
Cell Phone Store
Welcome to the #CricketNation. Wireless that gives you Something to Smile About! #STSA.
Location
Cricket Wireless Authorized Retailer
6401 FM 969 Ste 300, Austin, TX
78724, United States
Hours
Reviews
4.9
112 reviews
5 stars
108
4 stars1
3 stars1
2 stars0
1 star
2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being helpful, friendly, and professional, with particular mentions of employees like Ivonne and Martha.
Store Cleanliness
The store was frequently described as clean and well-maintained, contributing positively to the customer experience.
Mixed Experiences
While many reviews were positive, there were isolated incidents of poor service, particularly during busy hours, indicating inconsistency in customer care.
Product Assistance
Customers appreciated the assistance provided in transferring data and selecting phones, highlighting the staff's knowledge and patience.
Positive Recommendations
Many customers expressed satisfaction with their experiences and recommended the store to others, indicating a strong overall impression despite some negative feedback.
- VPVictorino PadronNov 5, 20255.0Una buena ayuda y me pasaron todo lo de mi teléfono viejo al nuevo. Muy amable.
- VFVirgil FlowersOct 31, 20255.0Rosbelia helped me out with my phone I am so grateful she help me get my information back.
- ECElmer CortezOct 30, 20255.0Me encantó la ayuda del personal. Me explicaron los precios y que teléfono me gustaría más y me serviría mejor. Gracias.
- FZFabian ZepedaOct 29, 20255.0Tienda limpia, buen personal, me ayudaron con todo y pasar cuenta a mi nuevo teléfono.
- JJJasperOct 22, 20255.0Wonderful service has been provided, exceptional case of professionalism. Big thanks to Bernaldo who helped understand any issues I’ve had understanding my phone and data plan!
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Austin offer?
They offer customizable cell phone plans with unlimited talk, text, and data, all with no annual contract.
Where is the Cricket Wireless store located in Austin?
The store is located at 6401 FM 969 Ste 300, Austin, TX 78724.
What are the opening hours of the Cricket Wireless Authorized Retailer in Austin?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Does the Cricket Wireless Authorized Retailer in Austin require a contract for its plans?
No, they offer plans with no annual contract, allowing flexibility for customers.
How can I contact the Cricket Wireless Authorized Retailer in Austin by phone?
You can reach them at +1 512-243-7359.
Is Cricket Wireless in Austin active on social media?
Yes, they have a Facebook page, TikTok account (@cricketwireless), Instagram (@cricketwireless), and a YouTube channel named CricketNation.
Are there any gas stations near the Cricket Wireless store in Austin?
Yes, several Chevron and Texaco gas stations, including Craigwood Mart Food which is also a gas station and convenience store, are nearby.
What nearby dining options are available around Cricket Wireless in Austin?
Nearby, you can find fast-food and Mexican restaurants such as Pollos Asados El Norteño, El Norteno Pollos Asados, and La Hawaiiana for convenient meals before or after your visit.
Are there any event venues or music venues close to the Cricket Wireless store in Austin?
Yes, nearby venues include Scary American, Mosaic Sound Collective, W'ALL Austin, Walnut Creek Bend Event Space, and Resound Presents, offering music and event experiences close by.
What kind of store is Cricket Wireless Authorized Retailer in Austin categorized as?
It is categorized as a Cell Phone Store specialized in prepaid phones, sim cards, and 5G services.