Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Austin store today.
Location
Cricket Wireless Authorized Retailer
9415-A North IH 35, Austin, TX
78753, United States
Hours
Reviews
4.0
37 reviews
5 stars
21
4 stars
7
3 stars
3
2 stars0
1 star
6
- JSJorge SandovalSep 8, 20255.0Buen servicio
- APAlisa perezJul 28, 20251.0I’m extremely disappointed with the continued lack of professionalism at this Cricket store. The manager Aaron and an employee named Jocelyn are still refusing to help my mom with her issue. They went as far as laughing in her face and told her they would not help her because of the Google review I left a few days ago. This is completely unacceptable. Instead of addressing the original issue, they are retaliating and showing zero regard for basic customer service. These employees need to be held accountable for their behavior and poor handling of the situation. No customer should be treated with such disrespect.
- NCNat CruzJul 11, 20251.0I am in disbelief at the level of unprofessionalism displayed by the individuals you have managing your stores. It's incredibly disappointing and upsetting to see such poor leadership and lack of accountability from those in charge. I want to formally file a complaint regarding the extremely unprofessional and unhelpful behavior I experienced from the manager at one of your store locations Aaron Pantoja. Instead of assisting me with my issue, the manager refused to take responsibility or provide a solution. Instead, they deflected the blame onto another store employee Joselyn, claiming it was someone else’s mistake and refusing to take any action to resolve the problem. As a customer, I expected a level of accountability and support—especially from someone in a management position. Unfortunately, the store manager made no effort to help me, showed no sense of urgency or care, and left me feeling frustrated and dismissed. I would appreciate it if this matter could be investigated, and appropriate steps taken to ensure customers are treated respectfully and their concerns addressed properly. I am happy to provide further details if needed. I look forward to a prompt resolution.
- MCMagali CamachoOct 6, 20225.0Muy amable. El manager y tiene repuesta para todo sali muy contenta con mis cell thx
- RGRose Mary GarzaMar 21, 20195.0I'm so glad that there is a cricket Wireless for my family and I this works for us
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What type of plans does Cricket Wireless Authorized Retailer in Austin offer?
They offer customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is the Cricket Wireless Authorized Retailer in Austin located?
It is located at 9415-A North IH 35, Austin, TX 78753.
What are the store hours for Cricket Wireless Authorized Retailer in Austin?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless Authorized Retailer require a contract for their cell phone plans?
No, their plans have no annual contract, providing flexibility to customers.
How can I contact Cricket Wireless Authorized Retailer in Austin?
You can reach them by phone at +1 512-491-8488.
Are there any nearby dining options close to the Cricket Wireless store at 9415-A North IH 35?
Yes, customers can visit nearby restaurants like El Pollo Rico, El-Regio Taqueria, Taqueria Villanueva, and Jack in the Box for a variety of meal choices before or after their visit.
Can I find convenience stores near the Cricket Wireless Authorized Retailer in Austin?
Yes, there are several convenience stores nearby including 7-Eleven and Exxon & Mobil Stations, which can be convenient for quick stops during your visit.
Are there any beauty or spa services near the Cricket Wireless store at 9415-A North IH 35?
Yes, Salon De Tamy's is a nearby beauty salon and spa, perfect for customers looking to relax or get pampered close to the store.
Where can I find insurance services near the Cricket Wireless Authorized Retailer in Austin?
AI United Insurance agencies are located nearby, offering insurance services for customers in the area.
Does Cricket Wireless Authorized Retailer have an online presence where I can learn more?
Yes, you can visit their website at https://www.cricketwireless.com/stores/tx/austin/9415-a-north-ih-35 and follow them on social media platforms such as Facebook, TikTok, Instagram, Twitter, and YouTube.