Brand Certified
Best Buy
4.0(3230 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
1201 Barbara Jordan Blvd, Austin, TX
78723, United States
Certified by Best Buy • Mar 01, 2026
(512) 322-2047
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.com/tx/austin/1201-barbara-jordan-blvd-1153.html/?ref=NS&loc=ns100
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
4.0
3,230 reviews
5 stars
1,657
4 stars
752
3 stars
378
2 stars
153
1 star
290
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report unprofessionalism and lack of assistance.
Product Availability
Customers frequently noted issues with product availability and incorrect pricing, leading to frustration.
Store Experience
Many reviews mention long wait times and understaffing, contributing to a chaotic shopping environment.
Positive Interactions
Several customers highlighted positive experiences with specific employees who provided excellent service.
- MDMr. No Tengo DineroFeb 23, 20262.0This Best Buy location always seems to be sold out of Pokémon TCG products, which is honestly a bit disappointing. Every time we check, there’s nothing available, so hopefully they can improve their stock in the future for collectors and fans. That said, the store does a great job with electronics overall. They carry a wide variety of tech, gadgets, and accessories, and it’s always enjoyable to walk around and see the latest items on display. The store is well organized, making it easy to browse and compare products. Even though the Pokémon TCG availability is lacking, Best Buy is still a solid stop for electronics shopping.
- NCNicole CaciFeb 14, 20265.0Luis at Geek Squad had been nothing but amazing! Customer service is beyond excellent!
- STSBT TFeb 10, 20261.0The employees were just mehhh. No hellos no welcom in, nothing then 3 employees past me and don’t offer to help. Rude. I was just there to pick up my order. Them walking out I say bye have a good day to the security or cop whatever he is. He is bald and white older man. He’s just like yuuuup. All he had to do was say you too lol there customer service is subpar. I usually go to South Park meadows but this store only had the iPad mini
- ECEfrain CarpioJan 31, 20265.0Abdi fue la persona qué nos atendió el fue muy amable, y nos supo explicar los detalles de nuestra compra.
- CTCatherine TristanJan 24, 20261.0I came to buy a charger and they told me all of these chargers were not in the right location, not priced correctly and they were misc items. They refused to adjust the price for the fact they knowingly put items in the wrong place after I took them two charges that were there and all of them had that price. LUPE said it would take too long to call a manager and did not want to adjust the price either. HORRIBLE CUSTOMER SERVICE
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Austin?
Best Buy offers TVs, computers, appliances, cameras, home electronics, and more, along with expert advice and Geek Squad support.
What are the store hours for Best Buy at 1201 Barbara Jordan Blvd, Austin?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup or in-store shopping?
While this location offers in-store shopping, it does not currently provide curbside pickup services.
Can I get repairs and technical support at this Best Buy store?
Yes, the store provides Geek Squad support including service and repair for electronics and appliances.
Are appointments required for services or shopping at this Best Buy?
No, appointments are not required for shopping or services at this location.
What payment methods are accepted at Best Buy in Austin?
The store accepts debit cards, checks, and does not require cash only payments.
Where can I find nearby locksmith services around Best Buy?
Nearby locksmith options include minuteKEY, Minute Key, and KeyMe Locksmiths, which can assist with key and lock needs.
Are there any nearby restaurants I can visit before or after shopping at Best Buy?
Yes, nearby dining options include The Kebab Shop, Burrata House, Chi Lantro Mueller, Papa John's Pizza, La Madeleine French Bakery & Café, and Doc Green's Salads and Grill.
What nearby services are available for shipping and banking near Best Buy?
UPS Alliance Shipping Partner provides shipping services nearby, and Wells Fargo Bank offers banking and financial services close to the store.
Are there any nearby health and wellness services around the Best Buy location?
Yes, nearby health services include Results Physiotherapy Mueller Texas, Master Eye Associates, and Joy Angie Royster Hernandez DDS Pediatric Dentist.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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