This is the Best Buy where my brother slapped me back in 2022
ME
Matthew Esposito
Apr 14, 2026
1.0
I was in line waiting to pay and was then called up to the register by the Best Buy employee to have my items rung up. While walking to the register the employee let another customer cut directly in front of me and proceeded to help them instead. This is the second time this has happened to me at Best Buy. Having a bully cut the line and the best buy employee siding with the bully multiple times is poor customer service. Will not be returning to this store.
AO
A O
Apr 7, 2026
1.0
I had the worst experience buying a fridge from this store. They canceled my delivery and the last minute after waiting the whole day and taking a day off instead of delivering it next day now they told me no I have to wait another four days. I waited for the four days they brought the fridge and they put it in the kitchen after five minute I realized the fridge is severely damaged and the front side where the handle is on the deformed from both sides after calling and trying to get this resolved, they offer me 300 which is less than the cost of the handle oh and the doors are misaligned one up higher than the other, on top or that the inconvenient they coz to me and the delay also not able to get hold any one in the store
GR
Gilbeli Rojas
Apr 2, 2026
4.0
Whenever I go I try to find one of her workers called Karen, she has an excellent service and is very friendly and attentive, in addition to that she gives you solutions, but unfortunately today I did not have the opportunity to be attended by her but another girl, quite abrupt to attend and with a very annoying attitude, I am a customer and I do not know certain things about the place and its products however I ask to clarify my doubts and if she does not want to attend I would prefer that they assign me to someone else, she simply answered me as if I would buy the product quickly or not, what a pity more girls like Karen need! On the other hand Karen excellent to give you good attention and solutions 🥰
CV
Clara Viviana
Mar 25, 2026
3.0
I come to this Best Buy quite often and, in general, the employees are usually very friendly and helpful. However, there is one employee in particular who is usually behind the counter whose attitude leaves a lot to be desired.
She tends to be rude, arrogant, and dismissive. I think I speak for many customers when I say that when we approach customer service staff, we try to be polite and ask our questions respectfully. Unfortunately, this person responds in a way that makes you feel stupid for asking a simple question.
She doesn’t greet customers, doesn’t acknowledge a “thank you,” and overall comes across as very condescending. I’m not expecting extraordinary treatment, but a basic level of kindness and professionalism would be appreciated.
What types of products can I shop for at Best Buy in Austin?
At Best Buy in Austin, you can shop for TVs, computers, appliances, cameras, home electronics, and more.
What are the regular store hours for Best Buy at 9600 S Interstate 35?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Austin offer same day pickup services?
Yes, Best Buy offers same day pickup services to customers.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad support is available at this Best Buy store, providing expert assistance and service repair.
Can I pay using debit cards at this Best Buy store?
Yes, Best Buy accepts debit card payments.
Does this Best Buy location have in-store shopping available?
Yes, customers can shop inside the store at this location.
Does the Best Buy store provide electronics recycling services?
Yes, the store offers electronics recycling services.
Where can I get office supplies near the Best Buy store?
Nearby, you can visit OfficeMax - Austin 6745 or Office Depot for office equipment, arts and crafts, printing services, and business supplies.
What entertainment or dining options are near Best Buy at Southpark Meadows?
Near Best Buy, you can enjoy Painting with a Twist for arts and entertainment, Nothing Bundt Cakes for desserts, and several restaurants like Famous Dave's Bar-B-Que and Keva Juice.
Are there any eyewear or optometrist services near the Best Buy location?
Yes, nearby places such as Visionworks, EyeMasters, and Master Eye Associates provide optometry and eyewear services.
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