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Best Buy

4.1
(2878 reviews)

Business Details

9600 S Interstate 35, Austin, TX
78748, United States
(512) 437-3699

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
9600 S Interstate 35, Austin, TX
78748, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Reviews

4.1
2,878 reviews
5 stars
1,601
4 stars
595
3 stars
273
2 stars
101
1 star
308
  • M
    Marco Olivares オリヴァーレマルコ 마르코 올리바레스
    Apr 21, 2026
    3.0
    This is the Best Buy where my brother slapped me back in 2022
  • ME
    Matthew Esposito
    Apr 14, 2026
    1.0
    I was in line waiting to pay and was then called up to the register by the Best Buy employee to have my items rung up. While walking to the register the employee let another customer cut directly in front of me and proceeded to help them instead. This is the second time this has happened to me at Best Buy. Having a bully cut the line and the best buy employee siding with the bully multiple times is poor customer service. Will not be returning to this store.
  • AO
    A O
    Apr 7, 2026
    1.0
    I had the worst experience buying a fridge from this store. They canceled my delivery and the last minute after waiting the whole day and taking a day off instead of delivering it next day now they told me no I have to wait another four days. I waited for the four days they brought the fridge and they put it in the kitchen after five minute I realized the fridge is severely damaged and the front side where the handle is on the deformed from both sides after calling and trying to get this resolved, they offer me 300 which is less than the cost of the handle oh and the doors are misaligned one up higher than the other, on top or that the inconvenient they coz to me and the delay also not able to get hold any one in the store
  • GR
    Gilbeli Rojas
    Apr 2, 2026
    4.0
    Whenever I go I try to find one of her workers called Karen, she has an excellent service and is very friendly and attentive, in addition to that she gives you solutions, but unfortunately today I did not have the opportunity to be attended by her but another girl, quite abrupt to attend and with a very annoying attitude, I am a customer and I do not know certain things about the place and its products however I ask to clarify my doubts and if she does not want to attend I would prefer that they assign me to someone else, she simply answered me as if I would buy the product quickly or not, what a pity more girls like Karen need! On the other hand Karen excellent to give you good attention and solutions 🥰
  • CV
    Clara Viviana
    Mar 25, 2026
    3.0
    I come to this Best Buy quite often and, in general, the employees are usually very friendly and helpful. However, there is one employee in particular who is usually behind the counter whose attitude leaves a lot to be desired. She tends to be rude, arrogant, and dismissive. I think I speak for many customers when I say that when we approach customer service staff, we try to be polite and ask our questions respectfully. Unfortunately, this person responds in a way that makes you feel stupid for asking a simple question. She doesn’t greet customers, doesn’t acknowledge a “thank you,” and overall comes across as very condescending. I’m not expecting extraordinary treatment, but a basic level of kindness and professionalism would be appreciated.

Frequently Asked Questions About Best Buy

What types of products can I shop for at Best Buy in Austin?

At Best Buy in Austin, you can shop for TVs, computers, appliances, cameras, home electronics, and more.

What are the regular store hours for Best Buy at 9600 S Interstate 35?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

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