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Brand Certified

Verizon

4.0
(691 reviews)

Business Details

7203 I-40 West, Amarillo, TX
79106, United States
(806) 374-1900

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Amarillo for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
7203 I-40 West, Amarillo, TX
79106, United States

Hours

Reviews

4.0
691 reviews
5 stars
417
4 stars
82
3 stars
48
2 stars
31
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, many customers reported rude behavior and a lack of assistance.

Wait Times

Customers frequently mentioned long wait times, with some expressing frustration over the time taken to receive service.

Store Operations

Several reviews highlighted issues with store operations, including incorrect information about store hours and problems with order fulfillment.

Product Issues

Customers reported dissatisfaction with product performance and issues with service plans, leading to frustration and complaints about the overall service experience.
  • LL
    Luke
    Feb 20, 2026
    1.0
    I hate cpmming here. It's always the same thing... a whole bunch of sales representatives help in one person there's literally four people helping one person while there's lines of people everybody else
  • MH
    Misty Heimsoth
    Jan 26, 2026
    1.0
    We went to the store at 11:00am. The store was closed said would open at 12:00 came back at 12:30 sign was changed to closed till Tuesday..... Again Verizon failed to deliver...
  • HZ
    Heidi Zufelt
    Jan 14, 2026
    5.0
    I am very happy with verizon but the national outage today 01/ 14 was really disruptive could not call out or get text messages and my phone is my life line to my terminally ill mother and my service is still spotty hit n miss I believe we all deserve some type of discount on our bills as verizon wireless loyal customers my spouse n I have been with Verizon for a long time
  • DB
    Daitva Bali
    Dec 26, 2025
    1.0
    The representatives don’t help just walk around and told us to figure it out online.
  • GO
    Gena O'Dell
    Dec 21, 2025
    5.0
    Kyle was amazing! I really enjoyed talking with him as he was setting up our new phones. Walker was 100% as a manager. Craig was super helpful as well. Thank you guys!

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Amarillo?

The Verizon store in Amarillo is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Can I schedule an appointment at the Verizon Amarillo store?

Yes, you can schedule an in-store appointment online or through the My Verizon app before visiting the store.

Brand Certified Facts from Verizon

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Certified March 01, 2026Yext Knowledge Graph
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