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Many customers praised the friendly and helpful staff, with specific mentions of employees like Meg, Ashlynn, and Isabella for their exceptional service.
Mixed Experiences
While some customers had great experiences, others reported rude service and long wait times, indicating inconsistency in service quality.
Product Issues
Several reviews highlighted problems with the phones sold by Cricket, including device failures and dissatisfaction with the financing options.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding deals attractive while others felt the plans were not competitive compared to larger carriers.
DR
Delia Ramirez
Sep 10, 2025
1.0
I called and asked a question and the girl was rude and unprofessional wouldn't go to that store ever!!!
FF
Ftf Ftf
Aug 20, 2025
5.0
Great service
JF
Jonathon Finklea
Sep 13, 2019
5.0
Great service
MS
Mary Shellnutt
Sep 21, 2017
3.0
I just went in to pay a bill. The service was fine, but it was about a 20 minute wait before I was helped. I guess one of their computers was down, in addition to one of the employees being out of the store at the time.