Brand Certified
Cricket Wireless Authorized Retailer
4.1(186 reviews)
Certified by Cricket Wireless Authorized Retailer • Mar 01, 2026
Business Details
3101 S Western St Unit 11, Amarillo, TX
79109, United States
Certified by Cricket Wireless Authorized Retailer • Mar 01, 2026
(806) 803-9410
Certified by Cricket Wireless Authorized Retailer • Mar 01, 2026
https://www.cricketwireless.com/stores/tx/amarillo/3101-s-western-st-unit-11
Certified by Cricket Wireless Authorized Retailer • Mar 01, 2026
About
Certified by Cricket Wireless Authorized Retailer • Mar 01, 2026
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Amarillo store today.
Location
Certified by Cricket Wireless Authorized Retailer • Mar 01, 2026
Cricket Wireless Authorized Retailer
3101 S Western St Unit 11, Amarillo, TX
79109, United States
Hours
Certified by Cricket Wireless Authorized Retailer • Mar 01, 2026
Reviews
4.1
186 reviews
5 stars
115
4 stars
23
3 stars
19
2 stars
4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Meg, Ashlynn, and Ricky for their exceptional service.
Mixed Experiences
While some customers had positive experiences, others reported poor service, including rude staff and long wait times, indicating inconsistency in service quality.
Product Issues
Several reviews highlighted problems with the phones sold by Cricket, including device failures and dissatisfaction with the financing options.
Store Environment
Customers appreciated the welcoming atmosphere of the store, but some noted issues with wait times and staff availability.
Pricing Concerns
Feedback indicated that while some found the pricing competitive, others felt that the plans were not as good as those offered by larger carriers.
- MCMelinda CharlesFeb 22, 20265.0Wow! I’ve went to all the crickets in Amarillo, and nobody was able to help me Upgrade my phone. I walked into this one on Western and the cute Hispanic manager Ricky was very helpful and I left with a new iPhone! Thank you! I finally felt at place and welcomed. Don’t go to the other locations they don’t know what they are doing. I’m glad they got Ricky the new manager there
- CCCW CoultureFeb 22, 20265.0The recent new manager change and the new guys they have working there are amazing! Thank you for allowing me to change over services to Cricket! Thank you Ricky and staff!
- DRDelia RamirezSep 10, 20251.0I called and asked a question and the girl was rude and unprofessional wouldn't go to that store ever!!!
- BPBee PhelpsMay 4, 20191.0They'll do just about anything to make a sale but know very little when it comes to troubleshooting devices or their services ... Spending almost two hours in store just to be told that we have to change our account from our device is awful customer service and shows that they have very little knowledge of their own business.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Amarillo offer?
Cricket offers customizable unlimited talk, text, and data plans with no annual contract.
Where is Cricket Wireless Authorized Retailer located in Amarillo?
It is located at 3101 S Western St Unit 11, Amarillo, TX 79109.
What are the store hours of Cricket Wireless Authorized Retailer in Amarillo?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless Authorized Retailer require an annual contract for its cell phone service?
No, Cricket offers cell phone service with no annual contract required.
Can I visit the Cricket Wireless Authorized Retailer Amarillo store for customer support?
Yes, the store provides convenient in-person service for your cell phone needs.
What is the phone number to contact Cricket Wireless Authorized Retailer in Amarillo?
You can reach them by phone at +1 806-803-9410.
Which nearby mobile phone stores are close to Cricket Wireless Authorized Retailer in Amarillo?
Nearby mobile phone stores include Metro by T-Mobile, Total Wireless, and Boost Mobile, offering alternatives for wireless services.
Are there fitness or active life centers near Cricket Wireless Authorized Retailer in Amarillo?
Yes, Amarillo Martial Arts Center is nearby, which you might visit before or after shopping for your phone needs.
What shopping options are available near Cricket Wireless Authorized Retailer in Amarillo?
Rent-A-Center and The Great E-Vape Of Amarillo are nearby shopping options for furniture rentals and vaping products.
Where can I find relaxation and beauty services near Cricket Wireless Authorized Retailer in Amarillo?
Annie's Day Spa and Annies Day Spa Asian Massage Amarillo provide massage and beauty therapy services close to the store.
Brand Certified Facts from Cricket Wireless Authorized Retailer
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Certified March 01, 2026Yext Knowledge Graph
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