Brand Certified
Best Buy
4.1(3370 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
101 Westgate Pkwy, Amarillo, TX
79121, United States
Certified by Best Buy • Mar 01, 2026
(806) 356-0284
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.com/tx/amarillo/101-westgate-pkwy-218.html/?ref=NS&loc=ns100
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
4.1
3,370 reviews
5 stars
1,807
4 stars
792
3 stars
360
2 stars
143
1 star
268
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rudeness and unhelpfulness.
Product Issues
Customers experienced problems with defective products and poor handling of returns and exchanges.
Store Experience
Store cleanliness and organization received positive remarks, but many customers noted long wait times and difficulty finding assistance.
Automated Systems
Frustration with automated phone systems and lack of direct communication with store staff.
- JJJay Jackson5 days ago5.0Aaron in Geek Squad literally solved my computer problem within 5 minutes. His customer service is highly impressive. The store was busy and while I waited I watched him help three people ahead of me and you can tell he not only knows what he is doing but he likes his job!!! Keep it up and give this guy a raise or bonus! Associates like Aaron are going to keep Best Buy in business. Also I wasn't sure the spelling of his name but I'm sure he is the only Aaron in that department!
- LLl0429876 days ago5.0This is a a good location hope they never close it
- MSMelissa Sena6 days ago5.0Juliana in customer service is GREAT. Nice & quick to get you fixed up and on your way.
- DRDavid ReidJan 31, 20261.0Bought a I pad Was told they would install the screen protector. Got the unit home. The screen protector was not installed. The new iPad would not work. Cam w back with in 3 hrs to exchange unit. They refused to exchange unit at first. Finally got the unit exchanged then want to charge us for installing the screen protector that they did not install in the first place. Told us we had to pay for them install the screen protector. Told the store manger that we were not paying to install the screen protector. He got an attitude with us. Told us that we could leave the store with a refund because we were getting upset because they were charging us for stuff that they told us they were gonna do or take our exchange unit. I told them I wanted a refund we were not dealing with this. They gave us a refund, but shorted us money. The store manager, which has an attitude, followed me all the way out the store and getting into my personal space. Just because they are the only place in town they think they can treat customers horribly.
- CHChristi HairstonJan 28, 20261.0Called today to get see if a product was in stock, online only showed one, so wanted to confirm.. they have switched over to AI. I tried everything to talk to someone. It hung up on me twice. Frustrated is an understatement. Called the main #, guess what, now AI too! There is absolutely no way to talk to someone.
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Amarillo offer?
Best Buy in Amarillo offers TVs, computers, appliances, and more. They provide expert advice, same day pickup, and Geek Squad support.
What are the operating hours for Best Buy at 101 Westgate Pkwy?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Amarillo provide curbside pickup services?
Yes, they offer curbside pickup services for customer convenience.
Can customers get electronics repaired at Best Buy Amarillo?
Yes, Best Buy offers repair services through their Geek Squad team.
Is it possible to shop inside the store or online at Best Buy Amarillo?
Customers can shop inside the store as well as utilize online shopping options.
What payment methods are accepted at Best Buy Amarillo?
Best Buy accepts debit cards, checks, and does not require cash only payments.
What nearby stores can I visit along with Best Buy for more shopping options?
Nearby stores include Sam's Club for wholesale shopping and Men's Wearhouse for men's clothing and fashion accessories.
Are there any nearby food options or restaurants close to Best Buy Amarillo?
Pacific Sales, which is nearby, offers dining options, so you can enjoy a meal before or after your visit to Best Buy.
Where can I get technical support or electronic services near Best Buy?
Geek Squad is located nearby and provides electronic repairs, mobile phone services, and TV mounting.
What entertainment or event venues are near Best Buy Amarillo?
The Guest List is a nearby concert venue and event planning location you might check out when visiting Best Buy.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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