Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,359 reviews
5 stars
1,800
4 stars
789
3 stars
360
2 stars
145
1 star
265
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness and helpfulness, while others are criticized for being rude or unhelpful.
Product Issues
Several customers reported issues with product quality and service, including defective items and poor handling of returns and exchanges.
Store Experience
The store layout and cleanliness received positive remarks, but many customers expressed frustration over the lack of staff availability and assistance.
Online Ordering
Customers appreciated the efficiency of online ordering and curbside pickup, but there were complaints about issues with order accuracy and customer service during phone interactions.
- TGTheresa GregoryDec 29, 20255.0Friendly & professional they helped me got me in and out!
- TSTallon SabbeDec 27, 20255.0Adam helped me in the tech department with iPads, dude is great at his job and is super friendly.
- MHMichael HernandezDec 25, 20251.0They're a very rude and they did not want to fix.What was told to me was a policy that I paid for then it got refuse the policy because the policy changed, and I was in the notified.But I paid for a policy that I wanted and not the new one
- ATAlissa TDec 16, 20255.0Received help from Alex early this morning (12/16) and he was super kind and friendly! He quickly found what I was looking for and made the overall experience genuine.
- HCHeather CurtisDec 6, 20251.0Shitty store manager! Want to kick me out of your store for asking why there are 7 cars parked by the front door instead of using the curbside parking spots. Yes, it is a NO PARKING ZONE!
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Amarillo offer?
Best Buy in Amarillo offers TVs, computers, appliances, and more. They provide expert advice, same day pickup, and Geek Squad support.
What are the operating hours for Best Buy at 101 Westgate Pkwy?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Amarillo provide curbside pickup services?
Yes, they offer curbside pickup services for customer convenience.
Can customers get electronics repaired at Best Buy Amarillo?
Yes, Best Buy offers repair services through their Geek Squad team.
Is it possible to shop inside the store or online at Best Buy Amarillo?
Customers can shop inside the store as well as utilize online shopping options.
What payment methods are accepted at Best Buy Amarillo?
Best Buy accepts debit cards, checks, and does not require cash only payments.
What nearby stores can I visit along with Best Buy for more shopping options?
Nearby stores include Sam's Club for wholesale shopping and Men's Wearhouse for men's clothing and fashion accessories.
Are there any nearby food options or restaurants close to Best Buy Amarillo?
Pacific Sales, which is nearby, offers dining options, so you can enjoy a meal before or after your visit to Best Buy.
Where can I get technical support or electronic services near Best Buy?
Geek Squad is located nearby and provides electronic repairs, mobile phone services, and TV mounting.
What entertainment or event venues are near Best Buy Amarillo?
The Guest List is a nearby concert venue and event planning location you might check out when visiting Best Buy.