Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Allen for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
266 reviews
5 stars
156
4 stars
24
3 stars
11
2 stars
13
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, providing excellent service during their visits.
Mixed Experiences
While some customers had outstanding experiences, others reported poor service, unhelpful staff, and issues with management.
Store Environment
The store was generally described as clean and well-organized, contributing positively to the customer experience.
Product Knowledge
Several reviews highlighted the staff's expertise in assisting with device upgrades and troubleshooting issues, though some customers felt staff lacked sufficient knowledge.
- SKsuresh kumar2 days ago5.0Good store to visit staff is very helpful
- RARuth ArnoldDec 28, 20255.0Had a problem. Remington listened, checked out my options, then completed and resolved my issue. It took a while, but he was patient and very gracious. Wonderful service. The best.
- SRShaw RDec 27, 20255.0My phone bricked and Shylo saved the day. Highly recommend.
- CRC RDec 21, 20255.0Excellent Quality Service!!! Marc provided excellent service to my wife and I when we recently upgraded our phones to the Pixel 10 Pro XL. Marc is very knowledgeable and answered all questions we had. Thank you Verizon and Marc for job well done! Long time customers, C&R
- QAQuintele AmosDec 20, 20255.0The reps were extremely helpful and patient.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Allen?
The Verizon store in Allen is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
What types of products can I find at the Verizon Allen store?
You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL. They also offer business cell phones, mobile hotspots, tablets, and laptops.
Does the Verizon Allen store offer in-store pickup for online orders?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for online orders.
How can I schedule an appointment at the Verizon store in Allen?
You can schedule an in-store appointment by visiting their website or using the My Verizon app.
What payment methods does Verizon in Allen accept?
They accept checks, debit cards, and mobile NFC payments, and do not require cash only transactions.
What services are offered at the Verizon Allen store?
The store offers mobile plans, wireless internet plans, and voice plans.
Which nearby restaurants can I visit before or after shopping at Verizon Allen?
Nearby restaurants include Velvet Taco, Uncle Julio's TexMex, Bonefish Grill, Sushi Axiom, First Watch (breakfast and brunch), and Shakertins bar and grill.
Are there any nearby stores for men's clothing close to Verizon Allen?
Yes, Men's Wearhouse is nearby, offering menswear and fashion accessories, which could be convenient for shopping before or after your Verizon visit.
If I need financial services nearby, where can I go close to Verizon Allen?
There is a Chase ATM nearby that offers banking and financial services for your convenience.
What other mobile phone stores are located near the Verizon Allen store?
Nearby mobile phone stores include Metro by T-Mobile, T-Mobile Experience Store, and XPress Cellular, providing additional options for mobile products and services.