Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Allen for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
254 reviews
5 stars
147
4 stars
23
3 stars
11
2 stars
13
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to help.
Mixed Experiences
While some customers had outstanding experiences, others reported poor service, unhelpful staff, and issues with problem resolution.
Store Environment
The store was frequently described as clean and well-organized, contributing to a positive shopping experience for many.
Staff Knowledge
There were mixed reviews regarding staff knowledge, with some customers noting helpful and knowledgeable employees, while others experienced unhelpfulness and lack of expertise.
Long Wait Times
Several reviews mentioned long wait times for service, which negatively impacted the overall experience for some customers.
- ESEdra Stewart3 days ago5.0Helpful staff always make my visit a great one!
- AWA'eielle WilsonNov 9, 20255.0Had the most amazing experience in this store. The rep Mila helped me with my new upgrade and she was amazing at explaining and I really appreciate her patience.
- JFJoseph FirthNov 9, 20255.0Marc Martinez was awesome! Super knowledgeable and was able to get me a sweet upgrade without trading in my phone and switching my plan. Epic!
- ACAlan ChailletNov 3, 20255.0My phone had locked up and I could not reboot it. Walked in the store today and Tony and Shiloh immediately helped out. Wonderful caring service. Thank you!
- ACA-List ContractingOct 24, 20255.0Amazing customer service and great experience all throughout
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Allen?
The Verizon store in Allen is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
What types of products can I find at the Verizon Allen store?
You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL. They also offer business cell phones, mobile hotspots, tablets, and laptops.
Does the Verizon Allen store offer in-store pickup for online orders?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for online orders.
How can I schedule an appointment at the Verizon store in Allen?
You can schedule an in-store appointment by visiting their website or using the My Verizon app.
What payment methods does Verizon in Allen accept?
They accept checks, debit cards, and mobile NFC payments, and do not require cash only transactions.
What services are offered at the Verizon Allen store?
The store offers mobile plans, wireless internet plans, and voice plans.
Which nearby restaurants can I visit before or after shopping at Verizon Allen?
Nearby restaurants include Velvet Taco, Uncle Julio's TexMex, Bonefish Grill, Sushi Axiom, First Watch (breakfast and brunch), and Shakertins bar and grill.
Are there any nearby stores for men's clothing close to Verizon Allen?
Yes, Men's Wearhouse is nearby, offering menswear and fashion accessories, which could be convenient for shopping before or after your Verizon visit.
If I need financial services nearby, where can I go close to Verizon Allen?
There is a Chase ATM nearby that offers banking and financial services for your convenience.
What other mobile phone stores are located near the Verizon Allen store?
Nearby mobile phone stores include Metro by T-Mobile, T-Mobile Experience Store, and XPress Cellular, providing additional options for mobile products and services.