Verizon

4.9
610 reviews

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Allen, TX location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
204 Central Expy S, Allen, TX
75013, United States

Hours

Reviews

4.9
608 reviews
5 stars
586
4 stars
13
3 stars
2
2 stars
2
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly CJ and Caleb, for their exceptional service, knowledge, and patience.

Efficiency

Many reviews highlighted the quick and seamless service, with customers noting fast processing times for upgrades and purchases.

Staff Training

Some feedback indicated that while certain staff members were excellent, there were concerns about the training and professionalism of others.

Store Hours

A few customers expressed frustration regarding the store's opening hours, noting instances where the store was closed during posted hours.
  • ML
    McKaylee Ledesma
    2 days ago
    5.0
    Such a good experience!! Very helpful!!!
  • MM
    Maryan
    Dec 30, 2025
    4.0
    The guy was helpful and worked well even though there were a lot of customers and just him alone. Good at multitasking.
  • AL
    Ashley Lance
    Dec 20, 2025
    5.0
    Thank you CJ for your time and great customer service. We got a lot of questions answered!
  • BS
    B Silll
    Dec 19, 2025
    2.0
    It is good, but staffs are not well trained and professional. They click faster in iPad than they listen and explain and they put you in difficult spot(in my experience with couple staffs) otherwise it is good service. Thank you
  • RL
    Robert Lawson
    Dec 17, 2025
    1.0
    Third party retailer and a bunch of liars. They are lazy (shocking) and will refuse to do things that they are supposed to and lie saying “you have to go to a corporate store” even though we confirmed we don’t WITH corporate. Also they close the store apparently, guess they have staffing issues. Wonder why.

Frequently Asked Questions About Verizon

What services does the Verizon store in Allen, TX offer?

The Verizon store offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, in-store pickup, service repair, and curbside pickup.

What are the operating hours for the Verizon store at 204 Central Expy S, Ste 40, Allen, TX?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.