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Brand Certified

Verizon

4.9
(614 reviews)

Business Details

204 Central Expy S, Allen, TX
75013, United States
(214) 785-7270
https://www.yourwirelessinc.com/locations/

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Allen, TX location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
204 Central Expy S, Allen, TX
75013, United States

Hours

Reviews

4.9
614 reviews
5 stars
592
4 stars
13
3 stars
2
2 stars
2
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly CJ and Caleb, for their exceptional customer service, knowledge, and patience.

Efficiency

Many reviews highlighted the quick and efficient service, with customers often being in and out of the store in under 30 minutes.

Professionalism

The staff were noted for their professionalism and ability to handle multiple customers effectively, ensuring that everyone received attention.

Mixed Experiences

While most feedback was positive, some customers reported issues with staff training and inconsistent service, particularly regarding store policies.
  • BA
    Brook Alcorn
    Feb 14, 2026
    5.0
    Helpful getting phone situation figured out for busy family of five
  • NA
    Nick Angelos
    Feb 7, 2026
    5.0
    Jack is the best good help got me in and out with a new iPhone 17 pro in 30mins
  • DR
    Dayle Rose
    Jan 19, 2026
    5.0
    Everyone at the Verizon store in Allen off of Central including CJ were very helpful getting me up and running from an Android to an Apple phone. It didn’t help that Verizon didn’t contact their Verizon customers to let them know that they were redoing the towers. The Verizon store didn’t have a timeframe for when the towers were going to be done and again we had no notifications on our phones very inconvenient. Not a good start to Verizon. From AT&T
  • ML
    McKaylee Ledesma
    Jan 10, 2026
    5.0
    Such a good experience!! Very helpful!!!
  • MM
    Maryan
    Dec 30, 2025
    4.0
    The guy was helpful and worked well even though there were a lot of customers and just him alone. Good at multitasking.

Frequently Asked Questions About Verizon

What services does the Verizon store in Allen, TX offer?

The Verizon store offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, in-store pickup, service repair, and curbside pickup.

What are the operating hours for the Verizon store at 204 Central Expy S, Ste 40, Allen, TX?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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