Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Allen, TX location.
Customers consistently praised the staff, particularly CJ and Caleb, for their exceptional customer service, knowledge, and patience.
Efficiency
Many reviews highlighted the quick and efficient service, with customers often being in and out of the store in under 30 minutes.
Professionalism
The staff were noted for their professionalism and ability to handle multiple customers effectively, ensuring that everyone received attention.
Mixed Experiences
While most feedback was positive, some customers reported issues with staff training and inconsistent service, particularly regarding store policies.
BA
Brook Alcorn
Feb 14, 2026
5.0
Helpful getting phone situation figured out for busy family of five
NA
Nick Angelos
Feb 7, 2026
5.0
Jack is the best good help got me in and out with a new iPhone 17 pro in 30mins
DR
Dayle Rose
Jan 19, 2026
5.0
Everyone at the Verizon store in Allen off of Central including CJ were very helpful getting me up and running from an Android to an Apple phone. It didn’t help that Verizon didn’t contact their Verizon customers to let them know that they were redoing the towers. The Verizon store didn’t have a timeframe for when the towers were going to be done and again we had no notifications on our phones very inconvenient. Not a good start to Verizon. From AT&T
ML
McKaylee Ledesma
Jan 10, 2026
5.0
Such a good experience!! Very helpful!!!
MM
Maryan
Dec 30, 2025
4.0
The guy was helpful and worked well even though there were a lot of customers and just him alone. Good at multitasking.
What services does the Verizon store in Allen, TX offer?
The Verizon store offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, in-store pickup, service repair, and curbside pickup.
What are the operating hours for the Verizon store at 204 Central Expy S, Ste 40, Allen, TX?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store accept mobile NFC payments and debit cards?
Yes, the store accepts mobile NFC payments and debit cards as payment options.
Is the Verizon store in Allen wheelchair accessible?
Yes, the store has wheelchair accessible entrance and parking.
Can I pick up my online order in-store at this Verizon location?
Yes, in-store pickup and curbside pickup services are available at this Verizon store.
Does the Verizon store require appointments for service or purchases?
No, the store does not require appointments; walk-ins are welcome.
Do you have any current promotions at the Verizon Allen store?
Yes, you can save $25 off any smartphone when you visit the store.
Which nearby places can I visit before or after shopping at Verizon at 204 Central Expy S?
Nearby you can visit Chuck E. Cheese's for family fun and pizza, Styles of India Threading Salon for beauty treatments, or RadioShack for additional electronics shopping.
Are there any convenient dining options close to the Verizon store in Allen, TX?
Yes, there are several dining options nearby including Tian An Men Square Wok and Grill for Chinese cuisine, Souper Salad for fresh salads, and Yummies for fast food.
Is there a place nearby where I can take care of personal grooming after visiting Verizon?
Yes, you can visit salons near Verizon like Krossover Barbershop, Town Creeks Salons, or Cool Cuts 4 Kids for haircuts and beauty services.
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