Geek Squad

3.1
22 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
190 E Stacy Rd, Allen, TX
75002, United States

Hours

Reviews

3.1
22 reviews
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1 star
8
  • AM
    Abdullah Mohammed
    Jun 8, 2025
    5.0
    Brought my gaming PC in. Unfortunately it was pretty much a complete loss so RIP to my gaming pc ✊. Even worse, the day I got this news, my gaming laptop wouldn’t boot up either, so I brought it to these guys and thankfully they had me fixed and good to go in 2 hours. 2/3 of the visits, Natali helped me check my computers in and was very positive and friendly during the whole process. Update: Tommy got my laptop working again and was very attentive during the whole process. Very glad I live near here, and I’ll be coming anytime I have a tech support issue!
  • AJ
    Armando Juarez
    Jun 9, 2024
    2.0
    I called. No one seems to care to provide excellent service. Turnaround for laptop battery replacement is 3-5 days and who can be without their computer that long when it’s the only way that person makes a living? Was transferred from one department to another and those departments are not in sync, demonstrating a total lack of organization and communication between them.
  • AE
    Ashlynn Egan
    May 26, 2021
    1.0
    Literally so unhelpful says they are certified to help fix or send in apple products but when I brought in my ipad they said they are only certified to send in iphones. Waste of time and they need to tell people ahead of time what they can actually bring in. Also unstaffed and had to stand there for half and hour for them to be able to do anything.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Allen, TX provide?

Geek Squad offers tech repair, setup, and support services including computer, cell phone, data recovery, electronics, appliance, mobile phone, and television repair.

How can I schedule a service with Geek Squad at this location?

You can schedule service either in the store at 190 E Stacy Rd, Allen, TX, or online via their website.