Brought my gaming PC in. Unfortunately it was pretty much a complete loss so RIP to my gaming pc ✊. Even worse, the day I got this news, my gaming laptop wouldn’t boot up either, so I brought it to these guys and thankfully they had me fixed and good to go in 2 hours. 2/3 of the visits, Natali helped me check my computers in and was very positive and friendly during the whole process.
Update: Tommy got my laptop working again and was very attentive during the whole process.
Very glad I live near here, and I’ll be coming anytime I have a tech support issue!
CB
Carol Bailey
Aug 1, 2022
1.0
Every time I try to call Best Buy or Geek Squad, I get a phone tree recording that IS NOT helpful and sends me to national phone centers rather than local resources. Then I get put on hold and wait, only to have a new agent come on and have to start over explaining everything. This agent then wants to transfer me to a department that has nothing to do with the problem!
KY
KP You
Jan 13, 2020
1.0
I gave them all the parts to build my pc they didn’t even connect all the cables
SR
Shayla Rodriguez
Oct 17, 2017
2.0
I bought a laptop from them and then 3 weeks later it got damaged by accident. The in store experience was great except that they told me about $250-$350 to repair it So I said ok. They sent it to their service center for review of all repairs needed and called me with a quote. They said it would be $650 before taxes. The laptop only cost $850 When I purchased it 2 months ago.
What services does Geek Squad at Best Buy in Allen, TX provide?
Geek Squad offers tech repair, setup, and support services including computer, cell phone, data recovery, electronics, appliance, mobile phone, and television repair.
How can I schedule a service with Geek Squad at this location?
You can schedule service either in the store at 190 E Stacy Rd, Allen, TX, or online via their website.
What are the operating hours for Geek Squad at 190 E Stacy Rd in Allen?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Is Geek Squad at Best Buy open on Sundays?
Yes, Geek Squad is open on Sundays from 10:00 AM to 8:00 PM.
What is the contact phone number for Geek Squad in Allen, TX?
You can reach Geek Squad at this location by calling +1 469-675-8924.
Where is Geek Squad located within Allen, Texas?
Geek Squad is located at 190 E Stacy Rd, Building 3000, Allen, TX 75002, USA.
Are there dining options close to Geek Squad at Best Buy?
Yes, nearby dining options include Olive Garden, Logan's Roadhouse, Dimassi's Mediterranean Buffet, Starbucks, BJ's Restaurant & Brewhouse, and others, so you can enjoy a meal before or after your visit.
Can I visit Best Buy and Geek Squad in the same trip?
Yes, Geek Squad is located near Best Buy, making it convenient to shop for electronics and get tech support in one visit.
What nearby stores offer additional shopping options near Geek Squad?
Close by are stores like GameStop for games and toys, Total Wine & More for beverages, GNC for supplements, and DICK'S Sporting Goods for outdoor and sports equipment.
Where can I get my pet groomed or see a veterinarian near Geek Squad?
Nearby you can find PetSmart for pet grooming services and Banfield Pet Hospital for veterinary care and diagnostics.