Geek Squad

3.1
22 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
190 E Stacy Rd, Allen, TX
75002, United States

Hours

Reviews

3.1
22 reviews
5 stars
10
4 stars
1
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1
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1 star
8
  • AM
    Abdullah Mohammed
    Jun 8, 2025
    5.0
    Brought my gaming PC in. Unfortunately it was pretty much a complete loss so RIP to my gaming pc ✊. Even worse, the day I got this news, my gaming laptop wouldn’t boot up either, so I brought it to these guys and thankfully they had me fixed and good to go in 2 hours. 2/3 of the visits, Natali helped me check my computers in and was very positive and friendly during the whole process. Update: Tommy got my laptop working again and was very attentive during the whole process. Very glad I live near here, and I’ll be coming anytime I have a tech support issue!
  • CB
    Carol Bailey
    Aug 1, 2022
    1.0
    Every time I try to call Best Buy or Geek Squad, I get a phone tree recording that IS NOT helpful and sends me to national phone centers rather than local resources. Then I get put on hold and wait, only to have a new agent come on and have to start over explaining everything. This agent then wants to transfer me to a department that has nothing to do with the problem!
  • KY
    KP You
    Jan 13, 2020
    1.0
    I gave them all the parts to build my pc they didn’t even connect all the cables
  • SR
    Shayla Rodriguez
    Oct 17, 2017
    2.0
    I bought a laptop from them and then 3 weeks later it got damaged by accident. The in store experience was great except that they told me about $250-$350 to repair it So I said ok. They sent it to their service center for review of all repairs needed and called me with a quote. They said it would be $650 before taxes. The laptop only cost $850 When I purchased it 2 months ago.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Allen, TX provide?

Geek Squad offers tech repair, setup, and support services including computer, cell phone, data recovery, electronics, appliance, mobile phone, and television repair.

How can I schedule a service with Geek Squad at this location?

You can schedule service either in the store at 190 E Stacy Rd, Allen, TX, or online via their website.