Brand Certified
Best Buy
4.1(2677 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
190 E Stacy Rd, Allen, TX
75002, United States
Certified by Best Buy • Feb 22, 2026
(469) 675-8924
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/tx/allen/190-e-stacy-rd-1780.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
2,677 reviews
5 stars
1,512
4 stars
575
3 stars
218
2 stars
82
1 star
290
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and knowledge, others were reported as rude and unhelpful.
Product Availability
Customers expressed frustration with product availability and misleading stock information, leading to dissatisfaction with their shopping experience.
Store Experience
The store environment received mixed reviews, with some customers noting a lack of staff assistance and organization, while others appreciated the cleanliness and layout.
Return Policy
The return policy was criticized for being too short and inflexible, leading to negative experiences for customers trying to return defective products.
- HMHasia MahmoudFeb 13, 20265.0Samsung rep was cool, the employees helped find what I needed.
- SIsonido fox audio video iluminationFeb 9, 20261.0customer service. They can never fix anything in here. They always say there is another problem no delivery problems any issues anything that happened? They don’t know anything. They don’t know how to fix it. You buy something that said by Monday and the comes of the 16th or the 28th 10 or 15 days after that don’t buy anything in here. Don’t buy here
- JJJose Sias (Joe)Feb 6, 20265.0Love this service here!
- GHGreg HughlettFeb 2, 20265.0If you are shopping for a TV, they have very helpful and knowledgeable people to give you the best TV to buy.
- CTChris TorresJan 14, 20265.0I had the pleasure of being helped by Adil today. He walked me through, step by step on how to set up and transfer my old hard drive. He went above and beyond to offer his help and expertise. I highly recommend asking for this gentlemen when visiting this location.
Brand Certified Facts from Best Buy
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Certified February 22, 2026Yext Knowledge Graph
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