Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Abilene for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
297 reviews
5 stars
151
4 stars
40
3 stars
18
2 stars
21
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Technical Assistance
Many customers expressed frustration with the store's ability to resolve technical issues, often feeling they were given the runaround or inadequate support.
Sales Experience
While some customers had positive experiences purchasing products, others reported misleading information regarding pricing and promotions.
Store Environment
Several reviews mentioned a lack of cleanliness and professionalism among staff, contributing to a negative shopping experience.
Staff Knowledge
There were mixed reviews on staff knowledge, with some customers appreciating knowledgeable employees while others felt staff were uninformed.
- LOLuciano Oddo2 days ago1.0I order an upgrade phone, do in store pickup, pickup thr phone, everything is smooth. I keep the old phone for a few days, then try to return it (keeping with the terms of the upgrade) and everyone is confused and wasting my time. Incompetent staff.
- JBJudy BullardSep 28, 20252.0First time I went in on same day the female employee told me she would look at my phone if it takes too long she will charge me to remove pop-ups well she messed with ut for 15 mins and didn't stop them. So later I came back and the male did remove them in 10 mins. And no threat to charge me
- PFPaula FoxAug 12, 20255.0Always helpful when I need help
- THTracy HooverAug 4, 20252.0undecided yet of what to say truly unimpressed
- NWnoah williamsonJul 10, 20252.0This is more of a shop with sales staff, rather then people who can help you with a technical issues. I went back to them about four to five times for the same issue and they kept on giving me the runaround. I had to go to the Verizon up in Northeast Abilene to start getting my issue resolved. So if you just need to buy something, they'll get you want you need, but just know that if you have any issues, you're cooked.
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store in Abilene?
The Verizon store in Abilene offers the latest 5G smartphones from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon store's hours of operation?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an in-store appointment at the Verizon Abilene location?
Yes, you can schedule an in-store appointment online or through the My Verizon app for your convenience.
What delivery and pickup options does the Verizon Abilene store offer?
You can choose from in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Does the Verizon store accept debit cards and mobile NFC payments?
Yes, the store accepts payments via debit cards, mobile NFC, and also accepts checks. Cash payments are not required.
What services are available at the Verizon store?
Services include mobile plans, wireless internet plans, voice plans, and business products like cell phones, mobile hotspots, tablets, and laptops.
How can nearby Subway and Jimmy John's help during a visit to Verizon Abilene?
You can grab a quick meal at nearby Subway or Jimmy John's before or after visiting Verizon for convenience and time efficiency.
What nearby beauty and spa services are available near Verizon Abilene?
Lux Nails and Spa, Meraki Hair and Lash Lounge, and Beauty By Linda June are close by if you want to enjoy beauty or spa treatments with your visit.
Are there discount stores near Verizon in Abilene where I can shop?
Yes, Dollar Tree and Big Lots are nearby discount stores you can visit while in the area.
Where is the Verizon store located in Abilene?
The Verizon store is located at 4149 Southwest Dr, Abilene, TX 79606.