Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Abilene for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
299 reviews
5 stars
153
4 stars
40
3 stars
18
2 stars
21
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude and unprofessional.
Staff Knowledge
Several customers noted that while some staff members were knowledgeable and helpful, others lacked the necessary expertise to assist with technical issues.
Store Experience
Many customers reported long wait times and poor management, with some feeling ignored or unacknowledged during their visits.
Sales Practices
There were complaints about misleading sales practices, including issues with billing and promised discounts not being honored.
- CJChevy GMC Ford JustoDec 21, 20255.0Becca was amazing and so helpful to me. She explained everything and even helped me to find a way to save money on our phone bill. Go ask for Becca she is so knowledgeable and will help you to fulfill your mobile phone needs. 😊👍 Thank you Becca!
- CAChris AugustineNov 26, 20255.0I was so impressed with Krystal Reynolds. She is the manager and the moment I started having problems she jumped in and worked her magic with the customer service department! She even came in on her day off to make sure I was happy and make necessary calls. She was very goal oriented and stern in her actions with them. Krystal was beautiful to work with and very kind! I will always ask for her in the future as she knows exactly what to do and how! Thank you Krystal and I hope you're always recognized for you fantastic work ethics and customer service. Sincerely Chris
- LOLuciano OddoNov 22, 20251.0I order an upgrade phone, do in store pickup, pickup thr phone, everything is smooth. I keep the old phone for a few days, then try to return it (keeping with the terms of the upgrade) and everyone is confused and wasting my time. Incompetent staff.
- JBJudy BullardSep 28, 20252.0First time I went in on same day the female employee told me she would look at my phone if it takes too long she will charge me to remove pop-ups well she messed with ut for 15 mins and didn't stop them. So later I came back and the male did remove them in 10 mins. And no threat to charge me
- PFPaula FoxAug 12, 20255.0Always helpful when I need help
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store in Abilene?
The Verizon store in Abilene offers the latest 5G smartphones from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon store's hours of operation?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an in-store appointment at the Verizon Abilene location?
Yes, you can schedule an in-store appointment online or through the My Verizon app for your convenience.
What delivery and pickup options does the Verizon Abilene store offer?
You can choose from in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Does the Verizon store accept debit cards and mobile NFC payments?
Yes, the store accepts payments via debit cards, mobile NFC, and also accepts checks. Cash payments are not required.
What services are available at the Verizon store?
Services include mobile plans, wireless internet plans, voice plans, and business products like cell phones, mobile hotspots, tablets, and laptops.
How can nearby Subway and Jimmy John's help during a visit to Verizon Abilene?
You can grab a quick meal at nearby Subway or Jimmy John's before or after visiting Verizon for convenience and time efficiency.
What nearby beauty and spa services are available near Verizon Abilene?
Lux Nails and Spa, Meraki Hair and Lash Lounge, and Beauty By Linda June are close by if you want to enjoy beauty or spa treatments with your visit.
Are there discount stores near Verizon in Abilene where I can shop?
Yes, Dollar Tree and Big Lots are nearby discount stores you can visit while in the area.
Where is the Verizon store located in Abilene?
The Verizon store is located at 4149 Southwest Dr, Abilene, TX 79606.