Brand Certified
Best Buy
4.1(2218 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
4310 Buffalo Gap Rd, Abilene, TX
79606, United States
Certified by Best Buy • Mar 01, 2026
(325) 690-0152
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.com/tx/abilene/4310-buffalo-gap-rd-940.html/?ref=NS&loc=ns100
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
4.1
2,218 reviews
5 stars
1,169
4 stars
525
3 stars
264
2 stars
96
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for being helpful, while others were criticized for being rude or unknowledgeable.
Product Availability
Customers expressed frustration over product availability and stock issues, with some items being out of stock or not carried at all.
Store Experience
The store environment received positive remarks for cleanliness and organization, but there were complaints about long wait times and lack of staff assistance.
Repair Services
Negative experiences reported regarding Geek Squad repair services, with issues related to communication and effectiveness.
Discrimination Concerns
Several reviews highlighted instances of perceived discrimination by staff, leading to dissatisfaction among customers.
- BTBrand Tutt3 days ago1.0I went there Saturday and I watch the sales people go above and beyond for the white customers,me and a few other black males were totally ignored,I'm a black female and I don't remember ever being treated like this ! Black people stay out of best buy!!!
- JMJohn Mack3 days ago1.0If you a black person don't go ! me and my sons went to buy a Xbox at 12:15 Saturday February 28 2026 and were treated like criminals, nobody would help or speak to us but they watched us !!!They showed us they don't want our business!!!
- CAcesar almanzarFeb 23, 20261.0Went in to get some headphones that showed were in stock. There weren’t any out on the floor. Nobody offered to help or were walking around so I walked to customer service to get help. I was told they had them in stock and would send someone over but nobody ever came. I would understand if it was busy but there seemed to be more employees than customers in the store.
- DRDaniel RamirezFeb 18, 20261.0Todays vist was not good came to exchange a bose headphones that are under warranty. The cashier was good about helping and calling someone to help me get the new pair from the enclosure. Waited for a little while understanding they are short staffed. When the associate came by instead of helping me first because she was call to help with the transaction. Instead she helps another customer which its fine but they took the last pair of headphones I wanted.. she apologized and tried to order me an other pair but I had to wait 11 days. First time best buy drops the ball.........
- S3shadow_wolf 3Feb 11, 20264.0Bit expensive but I mean its tech so, most of the workers have been nice other then one or two who seem to just be having a bad day nothing that bad, they have a fairly big stock and you can check out the mall while there since its all connected however be careful if your getting a ps5 apparently you have ro be 18 and get id lol had to help a buddy out
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Abilene, TX?
Best Buy in Abilene offers TVs, computers, appliances, cameras, and more electronics with expert advice and Geek Squad support.
What are the Best Buy Abilene store hours?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Abilene offer same-day pickup options?
Yes, Best Buy Abilene provides same-day pickup and curbside pickup services.
Can I get electronic repairs at Best Buy Abilene?
Yes, Best Buy offers service and repair support, including Geek Squad services at the Abilene location.
What payment methods does Best Buy Abilene accept?
They accept checks, debit cards, and do not require cash-only payments.
Is in-store shopping available at Best Buy Abilene?
Yes, fully in-store shopping is available without requiring appointments.
Where is Best Buy Abilene located?
It is located at 4310 Buffalo Gap Rd, Ste 3000, Abilene, TX 79606, USA.
What nearby shopping centers can I visit around Best Buy Abilene?
You can visit the Mall of Abilene nearby for additional shopping and dining options.
What entertainment options are near Best Buy Abilene?
Near Best Buy, you can enjoy Lunar Golf, a miniature golf course, perfect for family fun before or after shopping.
Where can I find food and treat options close to Best Buy Abilene?
Nearby eateries include Auntie Anne's for snacks and Buddy V's Cake Slice for delicious cakes and meals.
Brand Certified Facts from Best Buy
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Certified March 01, 2026Yext Knowledge Graph
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