Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,204 reviews
5 stars
1,169
4 stars
519
3 stars
262
2 stars
97
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers appreciated the variety of electronics available, although some expressed frustration over stock issues and the inability to view certain items before purchase.
Repair Services
Feedback on Geek Squad services was mixed, with some customers reporting poor experiences and long wait times for repairs, while others had positive interactions.
In-Store Experience
While many enjoyed the in-store shopping experience, there were complaints about rude staff and a lack of assistance at times.
Pricing and Promotions
Customers frequently noted good deals and competitive pricing, although some felt that prices were generally high.
- BBBrian Byrnes2 days ago5.0Went again tonight great food!
- YPYolanda PeacockNov 14, 20253.0Was very happy overall, until they loaded my appliances were put in my truck. They scratched my refrigerator actually put a dent in it . So that made me very unhappy. My husband said it was OK. So we wouldn’t have to wait for another one to come in .
- CJC. St JamesNov 9, 20255.0Great experience, Rob was Awesome!
- JSJustin StricklandNov 3, 20251.0Lost a $2,000 sale — and $10,000 in future business due to one disrespectful employee On 11/3, a business partner and I came in to purchase an 85” TV, ready to buy on the spot. After waiting quite a while for assistance, the TV sales associate Robert finally arrived and immediately came across as rude and dismissive. We explained exactly what we wanted, but instead of helping, he told us our choice was “bad” and pushed a different model that was clearly not what we were looking for. He also insisted that the TV wouldn’t fit in our SUV — even after we told him it absolutely would. Tired of the attitude and lack of respect from Robert we left and went straight to Sam’s Club, where we purchased the exact TV we wanted. And yes — it fit perfectly in the SUV, just like we said. It’s unfortunate for Best Buy, because we had plans to make several more large purchases — easily another $10,000 in future business — but this experience completely changed our minds.
- BCBradley CrouchOct 26, 20255.0This store is great! I really enjoy that they still have brick and mortar locations. I just prefer buying in person over online and I'm glad some places haven't gone to purely on line. They have very helpful staff as well.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Abilene, TX?
Best Buy in Abilene offers TVs, computers, appliances, cameras, and more electronics with expert advice and Geek Squad support.
What are the Best Buy Abilene store hours?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Abilene offer same-day pickup options?
Yes, Best Buy Abilene provides same-day pickup and curbside pickup services.
Can I get electronic repairs at Best Buy Abilene?
Yes, Best Buy offers service and repair support, including Geek Squad services at the Abilene location.
What payment methods does Best Buy Abilene accept?
They accept checks, debit cards, and do not require cash-only payments.
Is in-store shopping available at Best Buy Abilene?
Yes, fully in-store shopping is available without requiring appointments.
Where is Best Buy Abilene located?
It is located at 4310 Buffalo Gap Rd, Ste 3000, Abilene, TX 79606, USA.
What nearby shopping centers can I visit around Best Buy Abilene?
You can visit the Mall of Abilene nearby for additional shopping and dining options.
What entertainment options are near Best Buy Abilene?
Near Best Buy, you can enjoy Lunar Golf, a miniature golf course, perfect for family fun before or after shopping.
Where can I find food and treat options close to Best Buy Abilene?
Nearby eateries include Auntie Anne's for snacks and Buddy V's Cake Slice for delicious cakes and meals.