Verizon

Reviews

• RF

  Ryan Flatt

  Feb 15, 2026
  1.0
  I went to this location last week for new service and the 2 guys working did not put down their burgers long enough to give me info about swapping to Verizon. They could not have cared less about offering customer service so I drove to Verizon Hendersonville.
• MH

  Morgan Hellgren

  Jan 26, 2026
  5.0
  It was a lengthy process but not the fault of the tech rather slow downloading of data. Did a good job!
• JB

  Joanie Brady

  Jan 20, 2026
  1.0
  This is a ripoff Verizon reseller that lied to us about new phones and iPads we got in September 2025. We were charged for lines for our iPads and our bill went up over $200 a month with their new plans where we were told it was only going up $25 dollars. We cannot afford these plans and additional charges.
• NW

  Not On My Watch

  Dec 30, 2025
  1.0
  Where to start? Walked in and attempted to look at the phones. It was at this time that there were 3 kids each on a phone and the mother just letting them even after she saw me waiting. There were only 2 staff there. Both at one point were helping this woman as 3 of us stood by. I told one staff member I wanted to look at the phones but the kids were on them and he did nothing. After 30 minutes one staff member went missing. Waited another 20 minutes and then just walked out. When I left there were 3 people still waiting. The service here is worse than horrible and their attention to customers waiting was non existence. I was ready to purchase a new phone but will go to another Verison store. Stay away from the Verison in Whitehouse, TN if you want to keep your sanity. There attention to those waiting is null in void and you would do better somewhere else. I personally will never even open their door again.
• JG

  Joy Groves

  Dec 24, 2025
  5.0
  Excellent representative! He was very attentive and knowledgeable. I appreciate the great customer service skills and his calm demeanor. Roger is definitely a great employee!