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Brand Certified

Verizon

3.8
(625 reviews)

Business Details

2209 N Jackson St, Tullahoma, TN
37388, United States
(931) 454-2355

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Tullahoma for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2209 N Jackson St, Tullahoma, TN
37388, United States

Hours

Reviews

3.8
625 reviews
5 stars
349
4 stars
69
3 stars
47
2 stars
39
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is highly inconsistent, with many customers reporting poor experiences, including rudeness and lack of assistance, while a few praised specific employees for their helpfulness.

Billing Issues

Numerous reviews mention problems with billing, including overcharging and lack of clarity regarding fees, leading to customer dissatisfaction.

Staffing Problems

Many customers noted long wait times and insufficient staff to handle the volume of customers, contributing to frustration.

Product Knowledge

Several reviews indicate that staff members often provide incorrect information about products and services, leading to significant customer issues.
  • JW
    John Walters
    Jan 11, 2026
    1.0
    Completely unsatisfactory customer service. You should avoid this company if you can. They’ve over billed me when I disconnected service. I’ve spoken to them 4 times. Each has promised a fix. Two quoted me a revised bill. Nothing has changed. Each time I call it’s like they’ve never heard from me before. Can’t talk to them anymore without losing my temper. Looking for some way to get their attention.
  • RW
    Rick Waller
    Nov 23, 2025
    5.0
    Very helpful.
  • CM
    Cliff McBee
    Sep 17, 2024
    5.0
    I was dreading all day coming here to report an insurance claim on my phone. Big thank you to Erin! My phone problem was took care of quickly and professionally.
  • GA
    Gracie Austell
    May 8, 2023
    5.0
    Our salesman was very informative and helpful without pressuring us to buy things.

Frequently Asked Questions About Verizon

What products and brands does Verizon store in Tullahoma offer?

The Verizon store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the Verizon Tullahoma store hours?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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