Verizon

4.0
219 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Shelbyville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
1826 N Main St, Shelbyville, TN
37160, United States

Hours

Reviews

3.9
217 reviews
5 stars
128
4 stars
30
3 stars
15
2 stars
8
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Brittany, Zachariah, and Lyndi.

Technical Assistance

Customers appreciated the assistance with technical issues, including phone setups, virus removals, and account management.

Sales Experience

Several reviews highlighted positive experiences during the sales process, with staff providing good deals and not pressuring customers into unnecessary purchases.

Store Atmosphere

The store was described as having a friendly and welcoming atmosphere, making customers feel comfortable during their visits.

Wait Times

Some customers noted long wait times before receiving assistance, suggesting a need for more staff during busy periods.
  • BR
    Benji Rider
    3 days ago
    1.0
    This city needs to learn to raise their children. I travel all over the US and park in Walmart parking lots. I’ve been to Shelbyville probably 50 times to deliver to this Walmart. I have never seen so many children racing around the parking lot screaming and fishtails. Literally every time I come here. All day long. 16-22 yo kids acting like there’s no consequences for being an idiot. I own a Trans Am w 550 HP. I love cars. I race cars. I promise you one day one of these teens are going to hit somebody in this parking lot. Maybe then the police will actually pay attention.
  • AC
    Amanda Clark
    Nov 14, 2025
    5.0
    I came to this store today and Brittany helped me. She was absolutely amazing .She helped me pick out the perfect phone for me and helped get it all set up. Best experience I have ever have with Verizon!!
  • TT
    Tiffany Thompson
    Oct 30, 2025
    5.0
    I want to commend Danny at this location. I was in the need for a new number and he was able to quickly come up with solutions. I was with AT&T for over a decade. Since working in sales myself I knew from the moment meeting him he was able to be the problem solver in my situation. I greatly appreciate his help and savings he was able to help me with. I recommend that you see Danny when visiting this location for honest, straight forward solutions for yourself, family, or business. Thanks again Danny for your help!
  • DS
    Dwayne Simmons
    Oct 30, 2025
    5.0
    Danny was very helpful in gaining understanding in the billing recently and not only helped me add someone to my plan but also helped me save money in areas that I was not aware in the 5 years as a customer. Everyone should ask for Danny when they go to this location. Thank you Danny for your help, insight, and knowledge.
  • ME
    Marshall Estes
    Oct 24, 2025
    5.0
    Brittany was such a big help this morning. I needed help setting up auto pay and getting my bill paid this morning. She took the time to set up my my Verizon app and get everything taken care of. She also deleted several games and made my phone so much better. Nobody has helped me just because before in this store or the Murfreesboro store.

Frequently Asked Questions About Verizon

What brands of smartphones can I upgrade to at the Verizon store on N Main St?

You can upgrade to the latest Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and more at the Verizon store located at 1826 N Main St.

What are the Verizon store's hours of operation on weekdays?

The Verizon store at 1826 N Main St is open Monday through Friday from 9:00 AM to 8:00 PM.