Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Shelbyville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Location
Hours
Reviews
4.0
224 reviews
5 stars
133
4 stars
30
3 stars
16
2 stars
8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Brittany, Zachariah, and Lyndi, highlighting their ability to resolve issues and provide thorough assistance.
Mixed Experiences
While several reviews commended individual employees, others reported negative experiences with rudeness and unhelpfulness from some staff, indicating inconsistency in service quality.
Sales and Promotions
Customers appreciated the good deals and promotions available, with several mentioning significant savings on new devices and plans.
Store Environment
The store atmosphere received mixed feedback, with some customers enjoying a friendly vibe while others felt unwelcome or experienced long wait times.
- AWAmanda WallsJan 2, 20265.0Nalen Garland was very helpful in fixing my daughter’s phone. Very quick and professional and knowledgeable. Thankful!
- RWRobert WilliamsDec 27, 20251.0You really don't want to know.
- WBWilliam BurnsDec 16, 20253.0Although the rep assisted me with competence.. there were 3 or 4 reps there and I felt very unwelcome and they acted as if they didn’t want me there or acted I wasn’t there at all. Smile, say hi.. trust me, that goes a long way with a lot of people. Never going back to that particular location.
- AMAngela MoralesDec 4, 20255.0I visited to add a second number to my phone and I worked with Nalen Garland. He helped me with the issue and explained how to use it as well. He was very professional and a grate help to me. Highly recommend.
- JBjessica brodleyNov 30, 20255.0I had a great experience purchasing two new phones thanks to the exceptional service from Brittany. She was friendly, patient, and incredibly knowledgeable, taking the time to explain all our options and make sure we chose the best phones for our needs. The entire process was smooth and stress-free, and they went above and beyond to ensure we left completely satisfied. Highly recommend her service to anyone looking for a new phone—thank you for making the experience so easy and enjoyable!
Frequently Asked Questions About Verizon
What brands of smartphones can I upgrade to at the Verizon store on N Main St?
You can upgrade to the latest Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and more at the Verizon store located at 1826 N Main St.
What are the Verizon store's hours of operation on weekdays?
The Verizon store at 1826 N Main St is open Monday through Friday from 9:00 AM to 8:00 PM.
Does the Verizon store offer in-store pickup services?
Yes, the Verizon store offers in-store pickup services for your convenience.
Which payment methods are accepted at the Verizon store in Shelbyville?
The Verizon store accepts American Express, Discover, MasterCard, and Visa for payments.
How can I contact the Verizon store at 1826 N Main St?
You can call the Verizon store at +1 931-488-5035 or email CustomerService@cellularsales.com for assistance.
What kinds of wireless plans and services are offered by the Verizon store?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspot services.
What accessories and exclusive services can I shop for at this Verizon location?
You can shop for wireless accessories, exclusive Verizon services, and latest promotions at this Verizon store.
What nearby dining options are available around the Verizon store at 1826 N Main St?
Nearby restaurants include Zaxbys for chicken and fast food, La Hacienda Mexican for Mexican cuisine, New China Buffet for Chinese food, and Dunkin' for donuts and coffee.
Are there any nearby stores where I can find sporting goods or vitamins after visiting Verizon?
Yes, Hibbett Sports offers sporting goods and attire, and GNC nearby sells vitamins and supplements.
Can customers visit other mobile phone or electronics stores near the Verizon location?
Yes, nearby you can visit the AT&T Store, RadioShack, and the adjacent Cellular Sales electronics and mobile phone store.