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Brand Certified

Verizon

4.0
(232 reviews)

Business Details

1826 N Main St, Shelbyville, TN
37160, United States
(931) 488-5035

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Shelbyville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Shelbyville connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
1826 N Main St, Shelbyville, TN
37160, United States

Hours

Reviews

4.0
232 reviews
5 stars
141
4 stars
30
3 stars
16
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members like Brittany, Zachariah, and Lyndi, highlighting their professionalism and willingness to assist.

Sales Experience

Several reviews noted positive experiences with sales representatives who provided clear information, helped with promotions, and ensured customers felt comfortable without pressure.

Store Atmosphere

While many customers enjoyed the welcoming atmosphere, some reported feeling unwelcome or encountered rude behavior from certain staff members, indicating inconsistency in customer experience.

Technical Assistance

Customers appreciated the technical support provided by staff, particularly in resolving phone issues and setting up new devices, although there were a few complaints about inadequate help.

Mixed Reviews

Overall, experiences varied significantly, with some customers expressing dissatisfaction with service quality and others praising the store highly.
  • BV
    Blynda Vincent
    4 days ago
    5.0
    I purchased a new phone and iPad from Dustin Simmons today and I just wanted to tell you what a great employee he is! He was very patient and professional. He understands that a 71 year old woman needs a lot of help when purchasing these items. He helped me with my passwords and took his time and has worked with me for way over an hour. I would recommend him to all my family and friends who are in need of a new phone. It is so nice to have someone who understands that everyone is not tech savvy! I will always ask for him if I have any questions.
  • DS
    Deanne Smith
    Feb 6, 2026
    5.0
    I came into this store and got Dustin! And let me tell you he is unbelievable with his knowledge. I got setup with Verizon service at Walmart over a year ago when the store was shut down and they never set me up on the Verizon app. Dustin was able to get me logged in to my Verizon app so I could pay my bill on it in minutes after I've been struggling. Any if your Verizon needs go ask for him!
  • VH
    Vanessa Hicks
    Jan 29, 2026
    5.0
    Just went to the Verizon store and Kero helped me get my phone situation figured out. I had some fraud on my account and it took almost 2 hours to get the situation figured out and settled. But thank God he got it fixed for me. He was patient and very professional. The best experience I’ve had yet at Verizon.
  • RS
    Richard Stroud
    Jan 27, 2026
    5.0
    I came into the store in shelbyville up on the hill and met with Jeff Stiriz. I was having issues with the phone arrangement and apps on the phone. He helped out greatly by getting rid of a lot of apps I didnt need and got apple music set up for me. Also helped with securing the phone. Job well ✔️ done ✔️
  • KM
    Kaitlyn Marie
    Jan 16, 2026
    5.0
    Got a new phone at the Verizon in Shelbyville tn and tom was very helpful and amazing! Had a smile on his face from the time we walked in the building and welcomed us in! He got us in and out quickly with his good service! Very glad I was able to get helped by tom and will be back because of him! He was very nice and friendly!

Frequently Asked Questions About Verizon

What brands of smartphones can I upgrade to at the Verizon store on N Main St?

You can upgrade to the latest Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and more at the Verizon store located at 1826 N Main St.

What are the Verizon store's hours of operation on weekdays?

The Verizon store at 1826 N Main St is open Monday through Friday from 9:00 AM to 8:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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