Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Portland’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
461 reviews
5 stars
391
4 stars
23
3 stars
11
2 stars4
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Trey, Jaxx, Joe, and Mitch, highlighting their patience and willingness to assist with various issues.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude service from some employees, leading to dissatisfaction among certain customers.
Product Knowledge
Several customers appreciated the staff's knowledge about products and services, which helped them make informed decisions regarding their purchases.
Sales Practices
Some reviews indicated concerns about the sales tactics used, with mentions of misleading information regarding fees and promotions.
- JWJames WilsonDec 19, 20255.0I was in town on business and had problems with my phone. I found your Verizon store in Portland tn.and met a man named Trey. I'm not good with all the new technology my wife usually takes care of all of this. So when I had problems far away from home I was panicking. Trey took care of me talked to my wife and got me in good shape. This man worked with me for 3hrs and I had a problem the next day and he helped me for a hour. You are very blessed to have a employee like him and the other two people here 12/19 are great with your customers. Thank you for everything God bless
- RGRoy GrizzleNov 10, 20255.0Jaxx was great! She met us with a smile and answered all of my questions about my new phone I purchased last month. I recommend going to see Jaxx. She also lowered my bill!!
- JGJudy GrizzleNov 10, 20255.0I had a pleasant experience working with Jaxx today at the Verizon store in Portland today. She lowered my bill by $20 a month!
- IFIrene FlowersNov 8, 20255.0Came in today looking to upgrade my S10 and worked with Trey. He was able to get me $800 off a new s25, lower all of my plans by $9 per month and get all 5 of my lines protected. Anyone looking to do business with Verizon should definitely come see Trey at this location! Thank you! Happy Birthday to me!
- RHralph hillyardOct 2, 20255.0We stopped by the Verizon store because we had a small issue with our phone bill. Kevin Tetrick helped us out quite a bit and then an awesome job with everything. Excellent customer service when we decide to get a new phone will definitely come back To Kevin
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located in Portland, TN?
The Verizon Cellular Sales store is located at 304 S Broadway, Portland, TN 37148.
What brands of smartphones can I upgrade to at this Verizon store?
You can upgrade to Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus devices at this Verizon store.
What are the store hours for the Verizon Cellular Sales at 304 S Broadway?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need an appointment to visit the Verizon Cellular Sales store?
No appointment is required; you can stop by the store or call to make an appointment if preferred.
What payment methods are accepted at this Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa.
Can I pick up my online orders at the Verizon Cellular Sales store?
Yes, the store offers in-store pickup for your convenience.
What types of products and services does the Verizon Cellular Sales offer?
They offer Verizon phones, wireless plans, prepaid wireless, connected devices, mobile hotspots, Hum smart car device, home phone and internet services.
What nearby restaurants can I visit before or after shopping at Verizon Cellular Sales?
Nearby restaurants include Little Caesars Pizza, Mr Wok (Chinese restaurant), El Pollito Express 1 (Mexican food truck), and Arby's fast food restaurant.
Where can I find nearby beauty and wellness services close to the Verizon store?
Nearby beauty and wellness services include Nails 1st nail salon, Portland Wellness Center beauty salon, and Marley Vape Shop.
What other stores and services are available near the Verizon Cellular Sales location at 304 S Broadway?
Nearby you can find Food Lion supermarket, Gold & Diamond Outlet jewelry store, CVS Pharmacy, UPS Access Point location for shipping and courier services, and a BP gas station.