Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Oak Ridge’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
531 reviews
5 stars
432
4 stars
32
3 stars
12
2 stars
8
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members, particularly highlighting individuals like Linwood, Colbie, and Thomas for their excellent service.
Mixed Experiences
While some customers had positive interactions, others reported negative experiences, particularly with management and certain employees who were described as rude or unhelpful.
Efficiency
Customers appreciated the quick and efficient service, noting that staff worked fast to assist them, especially during busy times.
Sales Practices
Several reviews expressed concerns about misleading sales tactics and upselling, with some customers feeling pressured or misinformed about promotions and pricing.
- JTjose tovar2 days ago1.0Shitty service
- AHAmy HerrmannDec 27, 20255.0Thomas G was our sales rep yesterday, he is spectacular. He helped me find ways to lower my bill and helped my son and I upgrade phones. We arrived at 7:30 pm ish on 12/26. I will definitely be referring all of my friends and family to holler at Thomas.
- LWlori woodsDec 6, 20255.0Thomas Garcia did an amazing job transferring our service to Verizon! It was easy and saved us lots of money from US Cellular.
- RBrocky brockNov 10, 20255.0Great place to get a new phone , ask for Kiley ,she is very knowledgeable and will work to find you the best deal she can
- HEHeather EvansNov 2, 20255.0There was a line almost outside the door they definitely worked fast and efficiently getting every one out the door. Only downfall they forgot to activate my box that’s okay though I’ll be going back by today. They were kind and helpful and informative! You guys are doing great!
Frequently Asked Questions About Verizon
What services does the Verizon store at 220 S Illinois Ave offer?
The Verizon store offers wireless sales, phone upgrades for brands like Apple, Samsung, Google, and Motorola, Verizon plans, accessories, and exclusive promotions.
Which smartphone brands can I find at Cellular Sales in Oak Ridge?
You can find Apple, Samsung, Motorola, Google, LG, HTC, and Asus smartphones at this Verizon authorized retailer.
What are the store hours for the Verizon location on S Illinois Ave?
The store is open Monday to Friday from 8 AM to 9 PM, Saturdays from 9 AM to 9 PM, and Sundays from 11 AM to 7 PM.
Does the Verizon store at 220 S Illinois Ave require appointments?
Appointments are not required, but you can call to make an appointment for convenience.
Can I pay my Verizon bill in-store at the Oak Ridge Cellular Sales location?
Yes, you can pay your Verizon bill in-store at this location.
What payment options are accepted at the Verizon store in Oak Ridge?
They accept American Express, Discover, Mastercard, and Visa credit cards.
What in-store pickup services are available at the Verizon Cellular Sales in Oak Ridge?
This location offers in-store pickup for wireless devices and accessories.
What nearby dining options are there near Verizon at 220 S Illinois Ave?
Nearby dining includes Salsarita's Fresh Mexican Grill, Taco Bell, Freddy's Frozen Custard & Steakburgers, IHOP, Tropical Smoothie Cafe, Fazoli's, Hardee's / Red Burrito, First Watch, Waffle House, and Chick-fil-A.
Are there other mobile phone stores near the Verizon store on S Illinois Ave?
Yes, Cricket Wireless Authorized Retailer and RadioShack are nearby mobile phone stores.
What local services or amenities can I visit around the Verizon store in Oak Ridge?
Nearby services include Comcast Service Center, Secret City Dental Care, Gold's Gym, Xfinity, and Western Union, providing options for internet, dental, fitness, and financial needs.