Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Oak Ridge’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Oak Ridge connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Mixed reviews on customer service, with some employees praised for their helpfulness and professionalism, while others were criticized for being rude or unhelpful.
Sales Experience
Several customers reported positive experiences with knowledgeable sales representatives who helped them find the best deals and upgrade options.
Management Issues
Concerns were raised about the management and overall store experience, with some customers feeling misled or dissatisfied with the service provided.
Product Knowledge
Many customers appreciated the staff's product knowledge and ability to assist with technical issues and upgrades.
MS
Michael Smith
Feb 18, 2026
5.0
Customer service was very easy to get ahold of and helped answer all of my questions
JT
jose tovar
Jan 10, 2026
1.0
Shitty service
AH
Amy Herrmann
Dec 27, 2025
5.0
Thomas G was our sales rep yesterday, he is spectacular. He helped me find ways to lower my bill and helped my son and I upgrade phones. We arrived at 7:30 pm ish on 12/26. I will definitely be referring all of my friends and family to holler at Thomas.
LW
lori woods
Dec 6, 2025
5.0
Thomas Garcia did an amazing job transferring our service to Verizon! It was easy and saved us lots of money from US Cellular.
RB
rocky brock
Nov 10, 2025
5.0
Great place to get a new phone , ask for Kiley ,she is very knowledgeable and will work to find you the best deal she can