Verizon

4.6
1168 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Nashville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
15567 Old Hickory Blvd, Nashville, TN
37211, United States

Hours

Reviews

4.6
1,159 reviews
5 stars
999
4 stars
42
3 stars
27
2 stars
15
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Brody, Mumin, and Kevin.

Efficiency

Customers frequently noted quick service and efficient problem resolution, with several reviews highlighting seamless phone upgrades and data transfers.

Professionalism

Several reviews commended the professionalism of staff members, particularly in handling complex issues and providing clear explanations.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences with specific representatives, particularly regarding misinformation and unprofessional behavior.

Store Environment

The store was often described as well-staffed and not overly busy, contributing to a pleasant shopping experience.
  • MC
    Martha Christian
    3 days ago
    5.0
    Today Brittany assisted me with getting viruses off of my phone. She made it look easy but also explained how to help my husband when I got home. She was nice and helpful. She also went and made sure my updates were good and the system update was good. Happy customer.
  • JB
    Julie Bolton
    5 days ago
    5.0
    Came in feeling desperate because I couldn't get in my phone. Brody made everything so easy and hooked me up with a Google pro xl 10 and I got $1000 off!!!
  • KJ
    Kareem Jabbour
    Nov 4, 2025
    5.0
    Was having problems with cellular service on my phone after I headed out of town for a couple days. Came into this location and was assisted by Brayden George. He was incredibly helpful and getting this problem figured out. Took him no time at all and had me in and out. Thank you again Brayden!
  • KR
    Kelley Robbins
    Nov 2, 2025
    5.0
    When I came to turn in my old phone after I upgraded to the new iPhone 17 Pro, Trey was there to help make the process seamless. He told me about the iPad promo that I qualified for, and I had already been considering it... I told him I'd sleep on it and he gave me his cell number to let him know if/when I wanted to pull the trigger. I texted him less than a week later and told him I wanted it and could come pick it up today - he had it ready for me when I came in, walked me through setup, and was an absolute pleasure to work with. 10 out of 10 service!!
  • PV
    PJ Valentini
    Oct 30, 2025
    5.0
    We had the distinct pleasure of working with Laura Lazas at the nippers corner Verizon shop. Her energy and ability to help us was wonderful. She is a diamond in this industry and we are so pleased my wife and I got to work with her. If you are coming to this shop...ask for Laura! You will get the best service money can buy!

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located?

The Verizon Cellular Sales store is located at 15567 Old Hickory Blvd, Nashville, TN 37211.

What are the store hours for the Verizon store on Old Hickory Blvd?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.