Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Nashville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Nashville connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Preston, Byron, and KJ for their exceptional service.
Efficiency
Several reviews highlighted the quick and efficient service provided by staff, with customers often leaving satisfied and in a timely manner.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude service and billing issues, indicating inconsistency in customer experiences.
Product Knowledge
Customers appreciated the staff's ability to explain options and provide recommendations, helping them make informed decisions about their purchases.
LA
Lucas “Abitta7”
Feb 18, 2026
5.0
My man Phillip is unflappable! 4th quarter 3 point shooter to end the game, hail Marys for wins not OTs, 9th inning bullpen save no hesitation! I came in on my lunch break and told him I needed a new phone up in running in less than an hour and 30 if he could, or else I'd have to come another day. He didn't blink! I was back to work in an hour and 10 as this man did his thing. Great immediate service, would recommend this location and PHILLIP to anyone!!
BW
Blake West
Dec 30, 2025
5.0
Rayden (I am guessing on the spelling) was super helpful and informative. I was in need of a phone after my last one decided to stop holding a charge after one too many drops. I called around every location before finally this store had the stock rather than needing to order it. Rayden even held the phone for me before I got there so that way it wouldn't sell out (the holidays are crazy).
Rayden also offered a lot of upgrade options and different equipment that I didn't need or have much use for but if you're needing anything extra, he will find you the best deal possible. All in all a great experience but be sure to ask for Rayden.
JK
Jill Krieg
Dec 29, 2025
1.0
The rep was rude. Added his old phone as a new line, which did not qualify as a new free line. Upgraded the whole plan to a more expensive plan without telling him. It was costing over $50 a month
DD
Darien Delgado
Nov 7, 2025
5.0
Tim Stallings, this man needs a raise!!! Did good work was prompt, friendly, and efficient. Keep this man after any AI purge.
SF
Secily Fillip
Oct 22, 2025
1.0
I am traveling from out of state and needed a new car charger. I stopped in and bought a kit with the charger/car jack. I didn’t need it right away, so about 24 hours later I open the box. I discovered it was already open and the charger is missing. I paid $45 for a car jack with no charger. The stores payment system also wasn’t working and I had to go to several different terminals to pay for something that is missing out of the box. I did get a vague receipt emailed to me, and at this point I’m not even sure how to go about getting a refund or exchange. This sucks.
What is the address and location of the Verizon store at Opry Mills?
The Verizon store is located at 376 Opry Mills Dr, Room 120, Nashville, TN 37214.
What are the operating hours of the Verizon store on weekdays?
The Verizon store is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Which brands of smartphones and devices are available at the Verizon Opry Mills store?
The store offers devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
Can I pick up my online order in-store at the Verizon location on Opry Mills Drive?
Yes, in-store pickup is available for your orders at this Verizon location.
What types of wireless plans and services does this Verizon store offer?
They offer Verizon wireless plans including prepaid wireless, Hum Smart Car services, home phone, home internet, mobile hotspots, and other Verizon Wireless services.
Are appointments required to visit the Verizon store at 376 Opry Mills Dr?
No, appointments are not required for visiting the Verizon store, but you can call ahead to make one if preferred.
What payment options can I use at the Verizon Opry Mills store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Which nearby mobile phone stores can help if I need services not offered at Verizon?
Nearby, the AT&T Store offers mobile phone repair, accessories, and IT service, which can complement Verizon's offerings.
Are there dining options near the Verizon store at Opry Mills for a quick meal?
Yes, Wetzel's Pretzels and Jamba Opry Mills Mall are nearby and offer fast food and smoothie options for a quick meal or drink.
What entertainment or relaxation spots are near the Verizon Opry Mills location?
Nearby you can visit Garra Fish Spa Nashville for a spa experience or check out Smith Creek Distillery if you're interested in a liquor store visit.
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