Location.com logo
Brand Certified

Verizon

4.7
(356 reviews)

Business Details

376 Opry Mills Dr, Nashville, TN
37214, United States
(615) 866-5971

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Nashville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Nashville connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
376 Opry Mills Dr, Nashville, TN
37214, United States

Hours

Reviews

4.7
356 reviews
5 stars
313
4 stars
11
3 stars
7
2 stars
9
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Preston, Byron, and KJ for their exceptional service.

Efficiency

Several reviews highlighted the quick and efficient service provided by staff, with customers often leaving satisfied and in a timely manner.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude service and billing issues, indicating inconsistency in customer experiences.

Product Knowledge

Customers appreciated the staff's ability to explain options and provide recommendations, helping them make informed decisions about their purchases.
  • LA
    Lucas “Abitta7”
    Feb 18, 2026
    5.0
    My man Phillip is unflappable! 4th quarter 3 point shooter to end the game, hail Marys for wins not OTs, 9th inning bullpen save no hesitation! I came in on my lunch break and told him I needed a new phone up in running in less than an hour and 30 if he could, or else I'd have to come another day. He didn't blink! I was back to work in an hour and 10 as this man did his thing. Great immediate service, would recommend this location and PHILLIP to anyone!!
  • BW
    Blake West
    Dec 30, 2025
    5.0
    Rayden (I am guessing on the spelling) was super helpful and informative. I was in need of a phone after my last one decided to stop holding a charge after one too many drops. I called around every location before finally this store had the stock rather than needing to order it. Rayden even held the phone for me before I got there so that way it wouldn't sell out (the holidays are crazy). Rayden also offered a lot of upgrade options and different equipment that I didn't need or have much use for but if you're needing anything extra, he will find you the best deal possible. All in all a great experience but be sure to ask for Rayden.
  • JK
    Jill Krieg
    Dec 29, 2025
    1.0
    The rep was rude. Added his old phone as a new line, which did not qualify as a new free line. Upgraded the whole plan to a more expensive plan without telling him. It was costing over $50 a month
  • DD
    Darien Delgado
    Nov 7, 2025
    5.0
    Tim Stallings, this man needs a raise!!! Did good work was prompt, friendly, and efficient. Keep this man after any AI purge.
  • SF
    Secily Fillip
    Oct 22, 2025
    1.0
    I am traveling from out of state and needed a new car charger. I stopped in and bought a kit with the charger/car jack. I didn’t need it right away, so about 24 hours later I open the box. I discovered it was already open and the charger is missing. I paid $45 for a car jack with no charger. The stores payment system also wasn’t working and I had to go to several different terminals to pay for something that is missing out of the box. I did get a vague receipt emailed to me, and at this point I’m not even sure how to go about getting a refund or exchange. This sucks.

Frequently Asked Questions About Verizon

What is the address and location of the Verizon store at Opry Mills?

The Verizon store is located at 376 Opry Mills Dr, Room 120, Nashville, TN 37214.

What are the operating hours of the Verizon store on weekdays?

The Verizon store is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: