Verizon

4.1
156 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Nashville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Location

Verizon
2339 8th Ave S, Nashville, TN
37204, United States

Hours

Reviews

4.1
130 reviews
5 stars
91
4 stars
8
3 stars
5
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Joel, Marcus, and Blake for their exceptional service.

Efficiency

Several reviews highlighted the quick service and efficiency of the staff, with customers often being in and out of the store in under an hour.

Mixed Experiences

While many had positive experiences, there were notable complaints about poor customer service, upselling tactics, and unresolved issues, indicating inconsistency in service quality.

Store Environment

Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.

Promotions and Pricing

Some customers expressed dissatisfaction with pricing transparency and issues related to promotions, particularly regarding rebates and unexpected charges.
  • FB
    Fiona Barrett
    Jan 5, 2026
    5.0
    Joel was AMAZING! He was so sweet and took care of the issue I was having in less than 30 minutes. I highly recommend this location!
  • WW
    WilliamTSIII
    Dec 27, 2025
    4.0
    I go here because it is truly a quiet and quick place to pay my Verizon bill.
  • CC
    Cody
    Dec 25, 2025
    5.0
    Good service
  • RH
    Rochelle Hawkins
    Dec 6, 2025
    5.0
    Had a great experience in store after a horrible experience with customer service!!
  • JC
    Juan Consepcion
    Dec 3, 2025
    5.0
    Kira was awesome!!!!!!! Very helpful, professional and showed me my business was important. Service has Been amazing and definitely happy with the switch.πŸ™πŸΌπŸ™ŒπŸΌ

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Nashville?

The Verizon store in Nashville is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.

What products does the Verizon Nashville store offer?

They offer the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, TCL. They also provide business cell phones, mobile hotspots, tablets, and laptops.