Visit our store at Nashville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers praised the staff for their helpfulness, professionalism, and efficiency, particularly highlighting individuals like Ashley, Marcus, and Blake.
Mixed Experiences
While some customers had excellent service, others reported poor experiences, including rudeness and lack of assistance.
Product Knowledge
Several reviews noted the staff's knowledge about products and services, helping customers make informed decisions.
Store Environment
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
Issues with Promotions
Some customers expressed frustration regarding misunderstandings or issues with promotions and rebates, indicating a need for clearer communication.
FS
FOREVER SOLO
Feb 10, 2026
5.0
On January 21, 2026, at 7:00 PM, God was with Ashley and me in Verizon.
I was facing some difficulties. All I could do was pray fervently to my God for help. It was already past 7:00 PM.
But Ashley waited patiently until 7:30 PM when a miracle happened, and Ashley and I cheered together.
Ashley and I have known each other for a long time, and this is one of those happy
moments.
Reps Doug helped me apply a screen protector to my Apple Watch. I asked, "How much?" He shook his head; it was free.
Ronnie had a cold. I let her smell several different scents of lemon, frankincense, and lemon balm essential oil.
I've met Ronnie and Reps Doug many times. Every meeting is as easy and pleasant as meeting neighbors.
I first arrived in Verizon in November 2023, and it's been over two years since then. Every time I'm here, it feels like I'm chatting with a neighbor.
JS
Jenna Spangler
Jan 30, 2026
5.0
Ashley, the assistant manager, has single handedly restored my hope in customer service relations. She was incredibly knowledgeable, efficient, and empathetic. Thank you so much for your help Ashley!
SD
Social Debonair
Jan 29, 2026
1.0
It's crazy I left Verizon 2 years ago because of the arrogance of an employee at this particular location. I went in to get new service 2 years later family Guy completely ignores me tells me the phone that I want to bring over which is an international phone which cost $1,200 and was specifically as an international unlocked phone. The man looks at it tells me it won't work on their Network refuses to try a SIM card but tells me he'll sell me the cheapest plan on a SIM card and I can try it. Why would I purchase a SIM card for a device if I don't know if it works or not with the network. that was the entire point of going into the store so that they can test it to see if it was compatible with the network but no he can just look at her phone and tell you it will not work but then aggressively trying to sell me a new phone. Now I'm reminded exactly why I left this network
JP
Jason Pate
Jan 22, 2026
3.0
Well I guess I was not dressed well enough, I was in and out quick dressed in a t-shirt, and sweaty pants I work from home and had not shaved, it was.like I was invisible. But I looked at the s25+ i was about to order from them online, and I liked the look and feel and happy with my purchase. But I did not interact with anyone in the store they were also a little busy.
FB
Fiona Barrett
Jan 5, 2026
5.0
Joel was AMAZING! He was so sweet and took care of the issue I was having in less than 30 minutes. I highly recommend this location!
What are the operating hours of the Verizon store in Nashville?
The Verizon store in Nashville is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What products does the Verizon Nashville store offer?
They offer the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, TCL. They also provide business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online for your convenience at the Verizon Nashville location.
What shipping and pickup options are available at Verizon Nashville?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available for online orders.
What mobile plans and services does Verizon Nashville provide?
They offer mobile plans, wireless internet plans, and voice plans to suit various needs.
What is the address and contact information for the Verizon Nashville store?
The store is located at 2339 8th Ave S, Nashville, TN 37204. You can reach them at +1 615-238-2374 or +1 866-644-4532.
Which nearby restaurants can I visit before or after shopping at Verizon Nashville?
You can enjoy a meal at nearby restaurants such as First Watch (American breakfast and brunch), Cilantro Mexican Grill (Mexican and Latin American cuisine), Bolton's Spicy Chicken & Fish (comfort and southern food), Little Caesars Pizza, or Captain D's seafood restaurant.
Are there any nearby financial services near Verizon Nashville for convenience?
Yes, Wells Fargo Bank and Fifth Third Bank & ATM are close to Verizon Nashville, making it convenient to handle banking needs during your visit.
What nearby entertainment or music venues are close to Verizon Nashville?
You can check out live music at That's CooL Nashville A Live Music Venue, or visit the historical concert venue 801 Hillview Heights nearby.
How can nearby places help when visiting the Verizon Nashville store?
Nearby places like the Smoothie King Mobile fast-food restaurant or Colonial Liquors wine bar offer options to grab refreshments, and landmarks such as 23Hundred at Berry Hill and Octave Apartments provide nearby accommodations if needed.
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