Cricket Wireless Authorized Retailer

4.6
216 reviews
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Business Details

5512 Charlotte Pike, Nashville, TN
37209, United States
(615) 357-7861
https://www.cricketwireless.com/stores/tn/nashville/5512-charlotte-pike
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About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Nashville store today.

Location

Cricket Wireless Authorized Retailer
5512 Charlotte Pike, Nashville, TN
37209, United States

Hours

Reviews

4.6
216 reviews
5 stars
181
4 stars
15
3 stars
8
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Martha, Fred, and Omar for going above and beyond to assist.

Helpful Staff

Customers frequently noted the helpfulness and professionalism of the employees, with several mentioning their willingness to stay late and assist with various needs.

Mixed Experiences

While most reviews were positive, there were a few negative experiences reported, particularly regarding unprofessional behavior from some staff members.

Store Recommendations

The store received numerous recommendations from customers who expressed satisfaction with their experiences and the service provided.
  • KG
    Karla Grigsby
    1 day ago
    5.0
    If I could give this str 10 stars I would. Not so much the str as much as the workers. Everyone that works there is helpful. Martha helped me and let me say this nobody has ever worked so hard for me.From doing whatever she could to make sure I kept my number to also making sure I got the best deal to even running me home so I wasn't walking n cold. SHE WENT ABOVE AND BEYOND FOR ME. SHE MOST DEFINITELY NEEDS TO B RECOGNIZED FOR HER EXCELLENT CUSTOMER SERVICE. I noticed how she went hard for every customer that walked n that str while I was there.
  • EJ
    Emily John
    Aug 22, 2025
    5.0
    Fred helped me every step of the way at Cricket Wireless He's the reason I got the perfect phone so easily
  • TT
    Tony
    Sep 25, 2023
    5.0
    Been cricket member for years and never had a problem great place and employee are amazing and great promotions
  • LD
    LORETLON DAY'Z
    Dec 20, 2021
    5.0
    Buen servicio
  • JP
    John Pickens
    Nov 2, 2018
    3.0
    Nice guy sold me a cable for my Samsung Galaxy amp Prime 2 and it does not work. I could have bought one from a gas station if I just wanted any random crappy Android cable. Really wish I had saved my receipt so I could return it now I am stuck with a nine foot long worthless cord. Would not bother me as much if I had not specifically asked for something that would work with my specific phone. I did not need 9 feet of cable either I feel like he just grabbed an expensive one off the shelf. My old ragged white car charger works better than this one.
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Frequently Asked Questions About Cricket Wireless Authorized Retailer

What type of cell phone plans does Cricket Wireless Authorized Retailer in Nashville offer?

Cricket offers customizable cell phone plans with unlimited talk, text, and data access, all with no annual contract.

Where is the Cricket Wireless Authorized Retailer located in Nashville?

The store is located at 5512 Charlotte Pike, Nashville, TN 37209.