Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,483 reviews
5 stars
1,320
4 stars
559
3 stars
221
2 stars
108
1 star
275
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies widely; while some customers praised helpful and knowledgeable employees, others reported rude and unprofessional behavior from management.
Product Availability
Customers expressed frustration with inventory issues, including out-of-stock items and problems with online orders.
Checkout Experience
Several reviews noted confusion and delays during the checkout process, with some customers feeling neglected or unassisted.
Warranty Issues
Numerous complaints highlighted difficulties with warranty claims and customer service, particularly regarding major appliances.
Store Cleanliness
Some customers reported unsatisfactory cleanliness and organization within the store.
- SESammy Elliott1 day ago5.0I just love it there.
- DLDanielle Levine3 days ago1.0Worst experience ever. Never going back. I walked in to buy a refrigerator. Ready to purchase. Nobody greeted me. Nobody would help me. I asked for someone to help. Nobody acknowledged me. Welp, Home Depot got my business. I’ve never felt more invisible at this Best Buy store. Not happy.
- MRMc RenOct 24, 20253.0I got a good price price on an insignia TV, but when I checked out the cashier didn’t seem very eager to help us carry the TV to the car. After we paid for it he just stood there in silence and didn’t even offer to help carry it out or give us any instructions on how to get it out. It was a large 55” TV! I had to go get a cart on my own and when I pushed the TV out the door another staff member goes “sir! Is that your TV?” “You can’t use our carts!” After I had already tried to take it out he finally came and helped carry it out to the car.
- BHBonita HoltOct 23, 20255.0I love it that I walk in and they're right there asking how may I help you and of course that's after speaking to me and telling me they appreciate me stopping by today! 🤸💃🤩 Now that's a business who knows how to start out making you feel good about being there! I had a great experience! Thank you Best Buy!!!
- CWChris WhiteOct 21, 20252.0Staff tried to sell me a new cellphone that I did not want or need. Product I was shopping for was not on sale. Used item was offered (fair condition) that was visually damaged & missing box, cords & manual. Was able to buy same product new & on-sale elsewhere.
Frequently Asked Questions About Best Buy
What products and services does Best Buy at 6810 Charlotte Pike offer?
Best Buy offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
What are the opening hours of Best Buy Nashville West on weekdays?
The store is open from 10:00 AM to 9:00 PM Monday through Friday.
Does Best Buy Nashville West provide curbside pickup?
Yes, Best Buy offers curbside pickup services at this location.
Can customers get their electronics repaired at Best Buy Nashville West?
Yes, the store provides service and repair for electronics via Geek Squad support.
What payment methods are accepted at Best Buy Nashville West?
They accept pay by check and debit card; cash only is not required.
Does Best Buy Nashville West have in-store shopping options?
Yes, in-store shopping is available without requiring appointments.
Are there any nearby stores at Nashville West Shopping Center for more shopping options?
Yes, nearby Nashville West Shopping Center includes stores like DICK'S Sporting Goods, Ross Dress for Less, Marshalls, and Target Store Nashville-West, offering a wide range of sportswear, clothing, and retail items.
Where can I find dining options near Best Buy Nashville West?
Nearby dining includes Pizza Hut Express, LongHorn Steakhouse, Logan's Roadhouse, Red Robin Gourmet Burgers, Buffalo Wild Wings, and Starbucks for coffee and snacks.
Are there any locations nearby for electronics repair or mobile phone support?
Yes, Geek Squad stores specializing in mobile phone and computer repair are located nearby to assist customers.
What other retail stores near Best Buy Nashville West might interest customers?
Nearby retail options include GameStop for video games and toys, World Market for home decor, and shoe stores like Chacos and Saucony.