Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
Location
Hours
Reviews
3.6
354 reviews
5 stars
211
4 stars
19
3 stars
7
2 stars
16
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Store Cleanliness
The store was frequently described as clean, well-lit, and organized, contributing to a positive shopping atmosphere.
Mixed Experiences
While some customers had excellent experiences, others reported rude staff, long wait times, and unhelpful service, indicating inconsistency in customer service.
Product Availability
Several reviews noted issues with product availability, particularly for new iPhone models, leading to customer frustration.
Parking Issues
Customers expressed dissatisfaction with parking costs and validation processes, indicating that the downtown location's parking situation is problematic.
- DEDanielle Bourbon Eppley6 days ago5.0We had the best experience at this Apple store in Nashville. My husband walked away with an Apple Watch Ultra 3. It is awesome and he is very happy with his new watch.
- VBVan BryantJan 2, 20265.0Never been to Green Hills before. Cool place to go. Nice location
- RTRonald TrammellDec 23, 20253.0Not a great location if you are looking to go downtown. Took about 2 hours to navigate traffic back to the hotel on Friday night. Good rooms. Very nice design Front desk staff was excellent
- AWAustin WilsonDec 19, 20252.0How is it that everywhere else has a sale for Apple products exempt for the Apple Store?
- JYJohn YoungNov 28, 20255.0Came in on vacation from San Diego with a dying phone, left with an iPhone 17 Pro and a new hero named Ben. Dude’s a walking Apple genius bar: transferred everything in like 15 2 minutes, answered every dumb question without laughing, dropped actually useful advice, and stayed ridiculously nice the whole time. Basically got a free masterclass in chill customer service. 10/10, would fly back just for Ben. Five stars out of five.Legend. 🔥📱
Frequently Asked Questions About Apple Downtown Nashville
What products can I find at the Apple Downtown Nashville store?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at the Apple Downtown Nashville store.
What are the store hours for Apple Downtown Nashville?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Apple Downtown Nashville offer technical support services?
Yes, technical support is available at the Genius Bar inside the Apple Downtown Nashville store.
Can I shop online or order for delivery from Apple Downtown Nashville?
Yes, Apple Downtown Nashville offers delivery, in-store pickup, and in-store shopping services.
How can I contact Apple Downtown Nashville?
You can contact Apple Downtown Nashville by phone at +1 615-986-1140 or via email at downtownnashville@apple.com.
Where is Apple Downtown Nashville located?
Apple Downtown Nashville is located at 500 Broadway, Nashville, TN 37203, USA.
Are there any nearby places to visit after shopping at Apple Downtown Nashville?
Yes, you can visit nearby attractions like the National Museum of African American Music or enjoy nearby dining at Blanco Tacos & Tequila and Assembly Food Hall.
What entertainment options are close to Apple Downtown Nashville?
Nearby, you can enjoy live music at Sirius XM or The Second Fiddle, or visit 5th and Broadway for arts and entertainment experiences.
Can I find places to eat near Apple Downtown Nashville?
Yes, there are several nearby restaurants such as Prince's Hot Chicken, Mellow Mushroom Pizza Bakers, and Blanco Cocina + Cantina.
Does Apple Downtown Nashville offer educational sessions?
Yes, Apple Downtown Nashville offers free Today at Apple sessions to help customers learn and explore Apple products.