Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Murfreesboro for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
614 reviews
5 stars
280
4 stars
68
3 stars
44
2 stars
40
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Wait Times
Many customers reported long wait times, often exceeding 30 minutes, leading to frustration and dissatisfaction.
Sales Practices
Several reviews highlighted issues with transparency in sales, including unexpected charges and pressure to purchase additional services.
Staff Knowledge
While some employees were noted for their expertise and helpfulness, others were criticized for a lack of knowledge and poor customer interaction.
Overall Experience
The overall sentiment is mixed, with some customers expressing satisfaction with their purchases and service, while others are considering switching providers due to negative experiences.
- AGAnthony Gonzalez6 days ago5.0Andy Martin helped me out slot today when I came in to add a second line to my phone for my business. Not only that, he also got ne a brand new tablet as well that I didnt get when I got my phones. Come to to this location for anything you need from verizon!!!
- JGJenn GuiceNov 8, 20251.0If 0 stars was an option that would be the rating. I went in for a 30 minute appointment for them to switch my old paid off phone to Verizon....they managed to get me locked out of my old phone. 3 hours later the only way to leave with a working phone was to buy a new one. Stay away if you can..from what I've seen customer service is not a priority.
- TTtheatomicpunkkNov 3, 20255.0Andy Martin was a big help when I came in with my broken pixel. He went above and beyond to get me the new pixel 10 pro XL and also made sure all my content transferred event though my old phone was broken. Thank you so much Andy for the help today and I recommend this location!!! 10/10!!!!
- HAHuge heat and airOct 28, 20251.0Takes way too long every single time , they do not care about your time at all, or they would hire some more help . Verizon sucks .
- PWPJ WalkerOct 27, 20251.0Waited 45 minutes. 1 person helping people, 6 in the back.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Murfreesboro?
You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What are the Verizon Murfreesboro store hours?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon offer online ordering and in-store pickup?
Yes, you can shop online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
How can I schedule an appointment at the Verizon Murfreesboro store?
You can schedule an in-store appointment online via Verizon's website or use the My Verizon app to book your visit.
What payment methods are accepted at Verizon Murfreesboro?
They accept checks, debit cards, mobile NFC payments, and do not require cash only transactions.
Does the Verizon store in Murfreesboro provide repair services?
No, this Verizon store does not offer service repair.
Are there any nearby places where I can shop for shoes near Verizon Murfreesboro?
Yes, nearby you can find DSW Designer Shoe Warehouse, Saucony, and Fleet Feet Murfreesboro for a variety of shoe shopping options.
What dining options are available near Verizon Murfreesboro?
Nearby dining options include Carrabba’s Italian Grill, Sushin Japanese Restaurant, Red Robin Gourmet Burgers and Brews, Jimmy John’s, Five Guys, Panda Express, and Jersey Mike’s Subs.
What kind of specialty boutiques or gift shops can I find near Verizon Murfreesboro?
Nearby specialty shops include 2 Cute gift shop, LaVa’ Pooch Boutique, Oh Baby Ultrasound and Boutique, Between the Lines, and Gigi’s On Main.
What languages are spoken at Verizon Murfreesboro store?
The staff at Verizon Murfreesboro can assist customers in English and Spanish.