Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Murfreesboro for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
618 reviews
5 stars
284
4 stars
68
3 stars
44
2 stars
40
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and dismissive.
Wait Times
Many customers expressed frustration with long wait times, both for appointments and walk-ins, indicating a need for better staffing.
Sales Practices
Several reviews highlighted issues with sales tactics, including upselling unwanted services and lack of transparency regarding billing.
Staff Knowledge
While some staff members were noted for their knowledge and helpfulness, others were criticized for being unprofessional and lacking product knowledge.
Overall Experience
Overall, experiences varied widely, with some customers having positive interactions while others reported significant dissatisfaction.
- ZRZachary RainsJan 4, 20265.0Christian is hands down the best associate I have ever had the pleasure of doing business with. When it comes to customer service he is top tier and understands the relationship and building value. The young man shows honesty, integrity and professionalism in everything that he does. He’s the only person that we will deal with and he will be handling my companies business accounts as well. Highly recommend 10/10!!
- DDDavidDec 12, 20255.0I stopped into Verizon the other day with my family, and we had the chance to work with Hunter. He went above and beyond for us from start to finish. He took the time to walk us through all of our options, answered every question, and helped us lock in a great deal on new phones. Super friendly, patient, and genuinely helpful. If you’re thinking about upgrading or switching, definitely go see Hunter — he’ll take good care of you.
- JCJohn CookDec 11, 20255.0Very helpful
- AGAnthony GonzalezNov 17, 20255.0Andy Martin helped me out slot today when I came in to add a second line to my phone for my business. Not only that, he also got ne a brand new tablet as well that I didnt get when I got my phones. Come to to this location for anything you need from verizon!!!
- JGJenn GuiceNov 8, 20251.0If 0 stars was an option that would be the rating. I went in for a 30 minute appointment for them to switch my old paid off phone to Verizon....they managed to get me locked out of my old phone. 3 hours later the only way to leave with a working phone was to buy a new one. Stay away if you can..from what I've seen customer service is not a priority.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Murfreesboro?
You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What are the Verizon Murfreesboro store hours?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon offer online ordering and in-store pickup?
Yes, you can shop online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
How can I schedule an appointment at the Verizon Murfreesboro store?
You can schedule an in-store appointment online via Verizon's website or use the My Verizon app to book your visit.
What payment methods are accepted at Verizon Murfreesboro?
They accept checks, debit cards, mobile NFC payments, and do not require cash only transactions.
Does the Verizon store in Murfreesboro provide repair services?
No, this Verizon store does not offer service repair.
Are there any nearby places where I can shop for shoes near Verizon Murfreesboro?
Yes, nearby you can find DSW Designer Shoe Warehouse, Saucony, and Fleet Feet Murfreesboro for a variety of shoe shopping options.
What dining options are available near Verizon Murfreesboro?
Nearby dining options include Carrabba’s Italian Grill, Sushin Japanese Restaurant, Red Robin Gourmet Burgers and Brews, Jimmy John’s, Five Guys, Panda Express, and Jersey Mike’s Subs.
What kind of specialty boutiques or gift shops can I find near Verizon Murfreesboro?
Nearby specialty shops include 2 Cute gift shop, LaVa’ Pooch Boutique, Oh Baby Ultrasound and Boutique, Between the Lines, and Gigi’s On Main.
What languages are spoken at Verizon Murfreesboro store?
The staff at Verizon Murfreesboro can assist customers in English and Spanish.