Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Murfreesboro, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
354 reviews
5 stars
261
4 stars
24
3 stars
14
2 stars
8
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Will, Evan, and Caleb.
Wait Times
Several reviews highlighted long wait times and insufficient staffing, leading to frustration among customers.
Billing Issues
Multiple customers reported problems with billing and unexpected fees, expressing dissatisfaction with the transparency of charges.
Store Operations
Customers noted issues with store hours and accessibility, including instances of the store being closed during posted hours.
- SCSherry ChaffinDec 10, 20255.0Excellent experience! Wait time minimal. Employees were all personable, kind, helpful, and exceedingly patient. Special shout out to Cameron.
- TDTyler DavisDec 7, 20255.0Matt was great and patient with our many concerns when applying our screen protector.
- DDDeb DDec 3, 20255.0Cedric was awesome! He helped us not only replacing with new phones but helped save money on our bill!
- TSTodd SullivanNov 26, 20251.0Ordered a new phone for local pick-up and checked on it several times with a "Still Processing" status - to then receive a "Canceled Due to Not Picking Up Your Phone By 26 Nov". I lost 7-8 days, hours on hold or chat and a few extra dollars at checkout somehow.
- JSJosh SkipworthNov 12, 20251.0No workers to help me. as soon I walked in 5 minutes before my appointment the person that walked in in front of me got helped first. Don’t go here for any help. There won’t be any workers to help you.
Frequently Asked Questions About Verizon
What types of wireless devices does the Verizon store at 1965 Old Fort Pkwy in Murfreesboro offer?
The store offers a full range of wireless devices including phones, tablets, wearable technology, smartwatches, and accessories.
What are the operating hours for the Verizon store in Murfreesboro?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store at Murfreesboro offer in-store pickup services?
Yes, this location offers in-store pickup for online orders.
What payment options are accepted at the Verizon store located at 1965 Old Fort Pkwy?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon Murfreesboro store provide free Wi-Fi for customers?
Yes, the store offers free Wi-Fi for guests.
Is the Verizon store in Murfreesboro welcoming to the LGBTQ community?
Yes, the store welcomes LGBTQ customers.
What brands of devices and accessories are available at the Verizon authorized retailer in Murfreesboro?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, and several others.
Are there any popular dining options near the Verizon store in Murfreesboro?
Yes, nearby dining options include Chick-fil-A, Olive Garden Italian Restaurant, Mean Girls Sno-Balls food truck, Sno Ball Express, and Wendy's.
What other retail stores can customers visit near the Verizon location in Murfreesboro?
Customers can visit stores such as A Wireless, Babies "R" Us, Walmart Pharmacy, Five Below, T.J.Maxx, and GameStop nearby.
Are there any beauty or personal care salons near the Verizon store in Murfreesboro?
Yes, nearby salons include Sport Clips Haircuts of Murfreesboro - Towne Centre, Fifth Nail Lounge, Studio Myhre, and The Man Cave Hair and Beard Parlor.