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Brand Certified

Verizon

4.3
(361 reviews)

Business Details

(615) 648-8783
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Murfreesboro, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1965 Old Fort Pkwy, Murfreesboro, TN
37129, United States

Hours

Reviews

4.3
361 reviews
5 stars
267
4 stars
25
3 stars
14
2 stars
8
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Will, Evan, and Caleb for their exceptional service.

Wait Times

Several reviews highlighted long wait times and insufficient staffing, leading to frustration among customers.

Billing Issues

Multiple customers reported problems with billing and unexpected charges, indicating a lack of transparency in pricing.

Store Operations

Customers expressed dissatisfaction with the store's inconsistent hours and difficulty in contacting the store directly.
  • AP
    Alex Perez
    6 days ago
    5.0
    It was a great experience and Devante was amazing at helping with every step even going out of his way to help with personal apps like ESPN
  • AF
    Air Force
    Feb 15, 2026
    5.0
    I love this Verizon store went to AT&T to drive my rig again. They told me I cannot be here. They threaten to call the cops on me. I went to Verizon. They had no issue with my rig being parked in the back. he hooked me up with a business plan business Wi-Fi business secondary phone number. Great great customer service was completely honest with me
  • JJ
    Juliana
    Feb 10, 2026
    5.0
    Devonte W from Old Fort Pkwy location helped me out and his customer service was above and beyond! He was very welcoming, super helpful and straight to the point and honest about all my money questions about additional fees/adds ons/upgrades, charges, etc. Also helped me FINALLY get back into my mobile app after almost a year, which the other store on N Thompson and even customer service were unable to assist me with! After several unsuccessful and unpleasant visits with other locations, he did a great job!!
  • HH
    Haley Hogue
    Jan 17, 2026
    5.0
    Wonderful service from Devonte
  • SC
    Sherry Chaffin
    Dec 10, 2025
    5.0
    Excellent experience! Wait time minimal. Employees were all personable, kind, helpful, and exceedingly patient. Special shout out to Cameron.

Frequently Asked Questions About Verizon

What types of wireless devices does the Verizon store at 1965 Old Fort Pkwy in Murfreesboro offer?

The store offers a full range of wireless devices including phones, tablets, wearable technology, smartwatches, and accessories.

What are the operating hours for the Verizon store in Murfreesboro?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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