Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Murfreesboro, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
348 reviews
5 stars
256
4 stars
24
3 stars
14
2 stars
8
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Will, Evan, and Caleb.
Staffing Issues
Several reviews mentioned long wait times and insufficient staffing, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, some reported negative interactions, particularly regarding billing issues and miscommunication.
Store Environment
The store was described as busy, with some customers appreciating the atmosphere while others noted it could be chaotic.
Product Knowledge
Customers frequently noted the staff's expertise in helping them choose phones and plans, with specific mentions of employees providing thorough explanations.
- JSJosh SkipworthNov 12, 20251.0No workers to help me. as soon I walked in 5 minutes before my appointment the person that walked in in front of me got helped first. Don’t go here for any help. There won’t be any workers to help you.
- CSCorky ShawNov 10, 20255.0Always a fantastic experience. Everyone is always so knowledgeable.
- BRBen RumseyOct 15, 20255.0Every time I've been here it's been a wonderful experience. Most recently, Cedrick & Will were super helpful and pleasant. They made me feel welcome, answered all questions, and were great in solving an issue. This is my go to store for Verizon!
- KGkarma gardnerSep 28, 20255.0Will did a great job and was super helpful. Victra in Murfreesboro. Very conscious of new customers walking in and made sure he greeted them while continuing to work with me. Excellent customer service
- LDLaTavia DavisSep 21, 20255.0Me and my husband came by after a weekend trip to Atlanta. I needed a new phone, the manager Skylar assisted us and he was so sweet, kind, fast, efficient and was definitely dedicated to us having a smooth and easy process. On top of that, he kept us occupied with his personality! Love this Verizon, one of the best ones to go to. #newphonewhodissss
Frequently Asked Questions About Verizon
What types of wireless devices does the Verizon store at 1965 Old Fort Pkwy in Murfreesboro offer?
The store offers a full range of wireless devices including phones, tablets, wearable technology, smartwatches, and accessories.
What are the operating hours for the Verizon store in Murfreesboro?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store at Murfreesboro offer in-store pickup services?
Yes, this location offers in-store pickup for online orders.
What payment options are accepted at the Verizon store located at 1965 Old Fort Pkwy?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon Murfreesboro store provide free Wi-Fi for customers?
Yes, the store offers free Wi-Fi for guests.
Is the Verizon store in Murfreesboro welcoming to the LGBTQ community?
Yes, the store welcomes LGBTQ customers.
What brands of devices and accessories are available at the Verizon authorized retailer in Murfreesboro?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, and several others.
Are there any popular dining options near the Verizon store in Murfreesboro?
Yes, nearby dining options include Chick-fil-A, Olive Garden Italian Restaurant, Mean Girls Sno-Balls food truck, Sno Ball Express, and Wendy's.
What other retail stores can customers visit near the Verizon location in Murfreesboro?
Customers can visit stores such as A Wireless, Babies "R" Us, Walmart Pharmacy, Five Below, T.J.Maxx, and GameStop nearby.
Are there any beauty or personal care salons near the Verizon store in Murfreesboro?
Yes, nearby salons include Sport Clips Haircuts of Murfreesboro - Towne Centre, Fifth Nail Lounge, Studio Myhre, and The Man Cave Hair and Beard Parlor.