Business Details
1965 Old Fort Pkwy, Murfreesboro, TN
37129, United States
Certified by Verizon • Feb 22, 2026
(615) 648-8783
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Murfreesboro, TN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
361 reviews
5 stars
267
4 stars
25
3 stars
14
2 stars
8
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Will, Evan, and Caleb for their exceptional service.
Wait Times
Several reviews highlighted long wait times and insufficient staffing, leading to frustration among customers.
Billing Issues
Multiple customers reported problems with billing and unexpected charges, indicating a lack of transparency in pricing.
Store Operations
Customers expressed dissatisfaction with the store's inconsistent hours and difficulty in contacting the store directly.
- APAlex Perez6 days ago5.0It was a great experience and Devante was amazing at helping with every step even going out of his way to help with personal apps like ESPN
- AFAir ForceFeb 15, 20265.0I love this Verizon store went to AT&T to drive my rig again. They told me I cannot be here. They threaten to call the cops on me. I went to Verizon. They had no issue with my rig being parked in the back. he hooked me up with a business plan business Wi-Fi business secondary phone number. Great great customer service was completely honest with me
- JJJulianaFeb 10, 20265.0Devonte W from Old Fort Pkwy location helped me out and his customer service was above and beyond! He was very welcoming, super helpful and straight to the point and honest about all my money questions about additional fees/adds ons/upgrades, charges, etc. Also helped me FINALLY get back into my mobile app after almost a year, which the other store on N Thompson and even customer service were unable to assist me with! After several unsuccessful and unpleasant visits with other locations, he did a great job!!
- HHHaley HogueJan 17, 20265.0Wonderful service from Devonte
- SCSherry ChaffinDec 10, 20255.0Excellent experience! Wait time minimal. Employees were all personable, kind, helpful, and exceedingly patient. Special shout out to Cameron.
Frequently Asked Questions About Verizon
What types of wireless devices does the Verizon store at 1965 Old Fort Pkwy in Murfreesboro offer?
The store offers a full range of wireless devices including phones, tablets, wearable technology, smartwatches, and accessories.
What are the operating hours for the Verizon store in Murfreesboro?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store at Murfreesboro offer in-store pickup services?
Yes, this location offers in-store pickup for online orders.
What payment options are accepted at the Verizon store located at 1965 Old Fort Pkwy?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon Murfreesboro store provide free Wi-Fi for customers?
Yes, the store offers free Wi-Fi for guests.
Is the Verizon store in Murfreesboro welcoming to the LGBTQ community?
Yes, the store welcomes LGBTQ customers.
What brands of devices and accessories are available at the Verizon authorized retailer in Murfreesboro?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, and several others.
Are there any popular dining options near the Verizon store in Murfreesboro?
Yes, nearby dining options include Chick-fil-A, Olive Garden Italian Restaurant, Mean Girls Sno-Balls food truck, Sno Ball Express, and Wendy's.
What other retail stores can customers visit near the Verizon location in Murfreesboro?
Customers can visit stores such as A Wireless, Babies "R" Us, Walmart Pharmacy, Five Below, T.J.Maxx, and GameStop nearby.
Are there any beauty or personal care salons near the Verizon store in Murfreesboro?
Yes, nearby salons include Sport Clips Haircuts of Murfreesboro - Towne Centre, Fifth Nail Lounge, Studio Myhre, and The Man Cave Hair and Beard Parlor.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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